1Ks can now bring up to 8 pax to E+ from different PNRs
Oct 22, 2011, 9:47 am
#1
Original Poster
Join Date: May 2005
Location: ORD
Programs: UA 1K/1.5MM, HHonors Diamond, Bonvoy Titanium, Hertz PC, National Emerald Executive
Posts: 424
1Ks can now bring up to 8 pax to E+ from different PNRs
Called and spoke with 1K desk today - and was told that 1K requirement for pax to be on the SAME PNR does not apply anymore for E+ access. She read me from her computer screen - I could not believe it. Has anyone else seen that/can confirm?
Oct 22, 2011, 10:02 am
#2
Join Date: Nov 2009
Location: Houston, TX
Posts: 1,782
If that's true, then at least we can have a thread to match up silvers with 1Ks on the same flight so that they can get E+ before T-24!
Oct 22, 2011, 10:13 am
#3
Join Date: Dec 2010
Location: ORD
Programs: UA 1K/MM, MC Life Plat, HH Gold
Posts: 722
That's very generous of you, giving away something that costs you nothing. However, as someone who flies a lot more than the silvers and has seen the value of my status eroded in many ways, I'd like to be able to enjoy one of the remaining perqs and actually find good seats for my entire family when we travel together. Similarly I don't appreciate paying for United Club membership and finding the clubs more crowded because do-gooders on this forum like to guest-in total strangers.
Oct 22, 2011, 10:43 am
#4
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
I would be careful about this one, on the new created pages for the 2012 program benefits it states the benefit requires a single PNR. Would prefer to see more than one agent as the source -- we know the reliability of a single agent source. In addition, dropping the single PNR is a manual labor intensive process.
It would be odd of such a significant change so soon. However in the past GS have not had the same PNR restriction
Code:
Economy Plus access.
Global Services, Premier 1K, Premier Platinum and Premier Gold members will
have complimentary access to Economy PlusŪ as early as time of booking.
Premier Silver members will have complimentary access to Economy Plus at
time of check-in.
Economy Plus access
When available Companions
Global Services and Premier 1K At booking +8 on same reservation
Premier Platinum At booking +8 on same reservation
Premier Gold At booking +1 on same reservation
Premier Silver At check-in +1 on same reservation
Oct 22, 2011, 10:44 am
#5
Join Date: Jul 2009
Location: SFO
Programs: AA Plat, IHG Plat, HH Diamond, Hyatt Plat, Hertz Gold
Posts: 1,933
I just called to bring 2 people up to E+ on different PNRs and the agent wasn't aware of any changes to the policy that would allow me to do so.
Oct 22, 2011, 10:46 am
#6
Join Date: Sep 2010
Location: SFO
Programs: AA ExPlat; UA GS (via MM companion); SPG
Posts: 362
That's very generous of you, giving away something that costs you nothing. However, as someone who flies a lot more than the silvers and has seen the value of my status eroded in many ways, I'd like to be able to enjoy one of the remaining perqs and actually find good seats for my entire family when we travel together. Similarly I don't appreciate paying for United Club membership and finding the clubs more crowded because do-gooders on this forum like to guest-in total strangers.
I mean, why stop at silvers? Why not have a thread that matches each 1K with up to 8 random non-members to get E+ for free??? Wouldn't that be lovely?
EDIT: I see it seems to be the same PNR... that makes much more sense.
Oct 22, 2011, 10:48 am
#7
Join Date: Feb 2008
Location: ORD
Programs: Newly minted AA EXP Plat., disatisfied UA 1K, Marriott Silver & Hilton Gold
Posts: 704
I would agree. It's a great perk for 1Ks and I assume the intent is to use it when you are flying with family or a friend/colleague. I don't think we should try to "game" this one or United will just take it away. And the previous post is dead on. I've booked flights 1 day out and been stuck in center seats at the back of the bus. It would be nice to not minimize the option for true elites. Granted I'm hitting upgrades 90%+ of the time so the late bookings aren't too big of a problem...unless it's a regional - which I do flight allot. Let's use it as it's intended, Thank United for bringing this to us and respect the intent - it's a great move on United's part.
I'll say it again, I've been quite harsh and outspoken about United's recent fall down's post merger, but they are starting to make some good moves, for me in my situation, at least, so I will point these out as equally as I do their faults.
IN the last month United has swung into positive ground. It's only slightly positive, but none the less, enough to keep me. I see Delta is trying to make some forward moves too. But so long as United keeps me happy, I'm not looking.
I'll say it again, I've been quite harsh and outspoken about United's recent fall down's post merger, but they are starting to make some good moves, for me in my situation, at least, so I will point these out as equally as I do their faults.
IN the last month United has swung into positive ground. It's only slightly positive, but none the less, enough to keep me. I see Delta is trying to make some forward moves too. But so long as United keeps me happy, I'm not looking.
Oct 22, 2011, 10:52 am
#8
FlyerTalk Evangelist
Join Date: Sep 2007
Location: SJC, SFO, YYC
Programs: AA-EXP, AA-0.41MM, UA-Gold, Ex UA-1K (2006 thru 2015), PMUA-0.95MM, COUA-1.5MM-lite, AF-Silver
Posts: 13,437
Code:
Economy Plus access.
Global Services, Premier 1K, Premier Platinum and Premier Gold members will
have complimentary access to Economy PlusŪ as early as time of booking.
Premier Silver members will have complimentary access to Economy Plus at
time of check-in.
Economy Plus access
When available Companions
Global Services and Premier 1K At booking +8 on same reservation
Premier Platinum At booking +8 on same reservation
Premier Gold At booking +1 on same reservation
Premier Silver At check-in +1 on same reservation
Oct 22, 2011, 11:00 am
#9
Join Date: Dec 2009
Location: SJC/SFO
Programs: SPG Plat
Posts: 1,017
I'm not sure if the previous post are suggesting this is a new perk for 1K (8 in E+ on one PNR of a 1K member). This has been around for several years, and as noted this perk main intention is for 1K family members to fly together.
I did this with 6 members of my family to Hawaii several years ago. It made them very happy and was nice to share this one time with them. I have shared this with my wife many times.
Have no idea about the OP regarding different PNR's and hope this was a mis-communication on the agent side.
I did this with 6 members of my family to Hawaii several years ago. It made them very happy and was nice to share this one time with them. I have shared this with my wife many times.
Have no idea about the OP regarding different PNR's and hope this was a mis-communication on the agent side.
Oct 22, 2011, 11:20 am
#10
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193
I would like United to drop the same PNR requirement.
I travel with the fiance and often we have different arrival or departure dates, but at least one segment together. As a 2P, she is going to have to wait until check-in to possibly get a seat next to me in E+.
Also, glad to see the generosity and FT spirit alive and well.
I travel with the fiance and often we have different arrival or departure dates, but at least one segment together. As a 2P, she is going to have to wait until check-in to possibly get a seat next to me in E+.
Also, glad to see the generosity and FT spirit alive and well.
Oct 22, 2011, 11:50 am
#12
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Oct 22, 2011, 12:07 pm
#13
Original Poster
Join Date: May 2005
Location: ORD
Programs: UA 1K/1.5MM, HHonors Diamond, Bonvoy Titanium, Hertz PC, National Emerald Executive
Posts: 424
Ok, can some try this: call 1K Desk and ask them to actually look up the rules for E+ for 1Ks? I've asked the agent for Profile number, and she couldn't give me one, but she was literally reading me from the screen, and she said that the words were: "1Ks can bring up to 8 additional people to E+ or purchase additional E+ space. These people can be on different reservations.
The whole reason I started the conversation with the agent is because we're booked on one PNR, and I wanted to let UDU kick in for my self and wife, while use CR-1s for kids, and she said she has to split PNRs for that, and I had concern if we don't clear, will that scatter us in E- cabin.... that's when she told me that it's not true, and I had asked her to actually find that reference in the computer, and she did.
Did you go and ask the agent to read the rules? It wasn't a certain profile, but it was somewhere int their system. If nobody succeeds in verifiying, I will be calling again and throwing in some light under fire....
The whole reason I started the conversation with the agent is because we're booked on one PNR, and I wanted to let UDU kick in for my self and wife, while use CR-1s for kids, and she said she has to split PNRs for that, and I had concern if we don't clear, will that scatter us in E- cabin.... that's when she told me that it's not true, and I had asked her to actually find that reference in the computer, and she did.
Did you go and ask the agent to read the rules? It wasn't a certain profile, but it was somewhere int their system. If nobody succeeds in verifiying, I will be calling again and throwing in some light under fire....
Last edited by iluv2fly; Oct 22, 2011 at 12:27 pm Reason: merge
Oct 22, 2011, 2:13 pm
#14
Join Date: Dec 2010
Location: ORD
Programs: UA 1K/MM, MC Life Plat, HH Gold
Posts: 722
I wonder if the rule did just change, like maybe on October 1st. Just had a trip this month with a family member on a different PNR. In September an agent refused to grant an E+ seat without a fee, but when I tried again in October (using the standard FT procedure), the next agent did so without comment.
By the way, does anyone else think it odd that Platinums get +8, just as 1Ks do, rather than something intermediate between Golds and 1Ks, like +4? This may just be more evidence of special treatment for PMCO elites.
Answering my own question, perhaps they're now differentiating Platinums and 1Ks by only allowing the latter to upgrade people on different PNRs, as GSs were able to do. Pure speculation, but that would actually make some sense.
By the way, does anyone else think it odd that Platinums get +8, just as 1Ks do, rather than something intermediate between Golds and 1Ks, like +4? This may just be more evidence of special treatment for PMCO elites.
I wonder if the rule did just change, like maybe on October 1st. Just had a trip this month with a family member on a different PNR. In September an agent refused to grant an E+ seat without a fee, but when I tried again in October (using the standard FT procedure), the next agent did so without comment.
By the way, does anyone else think it odd that Platinums get +8, just as 1Ks do, rather than something intermediate between Golds and 1Ks, like +4? This may just be more evidence of special treatment for PMCO elites.
By the way, does anyone else think it odd that Platinums get +8, just as 1Ks do, rather than something intermediate between Golds and 1Ks, like +4? This may just be more evidence of special treatment for PMCO elites.
Last edited by iluv2fly; Oct 22, 2011 at 2:30 pm Reason: merge
Oct 22, 2011, 2:49 pm
#15
Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
I would be careful about this one, on the new created pages for the 2012 program benefits it states the benefit requires a single PNR. Would prefer to see more than one agent as the source -- we know the reliability of a single agent source. In addition, dropping the single PNR is a manual labor intensive process.
It would be odd of such a significant change so soon. However in the past GS have not had the same PNR restriction
Code:
Economy Plus access.
Global Services, Premier 1K, Premier Platinum and Premier Gold members will
have complimentary access to Economy PlusŪ as early as time of booking.
Premier Silver members will have complimentary access to Economy Plus at
time of check-in.
Economy Plus access
When available Companions
Global Services and Premier 1K At booking +8 on same reservation
Premier Platinum At booking +8 on same reservation
Premier Gold At booking +1 on same reservation
Premier Silver At check-in +1 on same reservation