2011 Mileage Plus and OnePass elite program developments
#721
Join Date: Jun 2002
Location: Southern California, GVA, SIN, LHR, BRU, CDG
Programs: UA LT GS 4.12MM (4.08MM BIS), AA EXP 1.86MM ,DL DM 1.1MM, HH LT Diamond, SPG Platinum
Posts: 1,182
I am sorry but my head is spinning and I have lost count of whether anyone received confirmation that Million Milers will continue to receive 2 CR!s at the start of each year.
I have already forwarded on my concerns to the 1K email address but I imagine they are snowed under at the moment so do not expect a response soon.
I too worry what further enhancements are coming for us .
I have already forwarded on my concerns to the 1K email address but I imagine they are snowed under at the moment so do not expect a response soon.
I too worry what further enhancements are coming for us .
#722
Join Date: Sep 2007
Location: Colorado
Programs: UA Gold 1MM, Marriott Gold
Posts: 1,158
You are STILL missing my point. They would rather have your 20k, and then 20% more. Now is it clear? $24k is > $20k. I'm beating my head against the PC as I can't seem to use the right words to show you this. You keep trying to compare passenger a and passenger b. I am not doing that. I am comparing passenger a to passenger a with a 20% increase in passenger a's flying.
If UA wants more from their elites why not increase the qualifications across the board to 120K EQM/120 EQS then??? Why single out the group of flyers that pay the most? Is it their intention to drive away profitable customers? -Cause that's exactly what's happening here.
I see what you're saying but let me remind you that $0 < $20K.
Last edited by mrswirl; Nov 17, 2010 at 11:21 pm
#723
Join Date: Jun 2002
Location: Southern California, GVA, SIN, LHR, BRU, CDG
Programs: UA LT GS 4.12MM (4.08MM BIS), AA EXP 1.86MM ,DL DM 1.1MM, HH LT Diamond, SPG Platinum
Posts: 1,182
They never have...Just last week I was invited to a meeting with a few other MM1ks and GSs...we were amazed at how the UA "suits" (a mix of UA and CO types) preached to us...never listening to anything we said! One of our group (I wish it had been me!) was quick enough to ask if any of "suits" had flown in Y recently...There was no answer!!...and no new information.
#724


Join Date: Jun 2004
Location: What I write is my opinion alone..don't read into it anything not written.
Posts: 9,721
So why not increase the qualifications across the board to 120K EQM/120 EQS then??? Why single out the group of flyers that pay the most? Is it their intention to drive away profitable customers? -Cause that's exactly what's happening here.
I see what you're saying but let me remind you that $0 < $20K.
I see what you're saying but let me remind you that $0 < $20K.
And yes, $20K>$0. People in my union talk about that as well, "Zero planes out is less than what I currently do now, so they better not mess with me!" Most of those people though talk the talk. Maybe many of you walk the walk, I don't want to dare anyone to do something to hurt our company, but like I said 20 pages ago, I have this link bookmarked and will look back in 6 months time to see where some of these posters that are going to leave are actually at. It is short sided, but realistic to believe that most will not leave, and of those that do, some others will come to replace them due to the combined route structure of UA/CO as well as other enhancements that may come of this "merger of equals". I don't have a crystal ball, and I am sure, neither do the decision makers. I bet that the combined UA/CO company will be much more attractive to those that sign big contracts with UA or with CO alone. This will generate new business, as the guy that signs the contracts say for the GSA, doesn't care about the frequent flyer benefits of the G-men flying. He cares about the schedule, route structure, and price. Assuming prices are competitive, a more robust network and schedule will be better for the guy paying the bills. Sure, most people aren't in exclusive or semi-exclusive contracts, but the big repeat businesses are. The thread about a company getting EXP on AA when transitioning from a UA contract to an AA contract, the Motorola contract that transitioned from AA to UA, these will go to price, schedule, network, as the rpimary, and perks as the 2ndary. These mega corporations negotiate their perks separate from the general publics reward program, just as they negotiate their discounts as well as their exclusive fares.
Given that, I am confident that this movement of people begging AA to match at their highest level won't send as big of a message to UA as they think it will. I hope they find what they are looking for. I am an AA member, and have nothing terribly bad to say about them or their program...DL, on the other hand...I dropped them as they were too out of line with the competition years ago (actually, it was NW for me at the time.)
Last edited by fastair; Nov 17, 2010 at 11:43 pm
#725
Join Date: Feb 2005
Location: Houston
Posts: 456
I really can't believe the whining on here today. I certainly don't see these changes as positive, but I didn't realize FT was only open to those between the ages of 4 and 12 today.
Sheesh. We wanted [and received] many changes over the past few years. Much lauded by the FT community at large. Such as, IPTE with lie-flats, keeping our CR-1's at least temporarily, a merger resulting in a HUGE network, etc etc. Hey, we even got UDU that we don't have to support with instruments. The value of CR-1's dropped after that anyway.
We're keeping 1K 1K. And without a stupid DEQM this year, it actually might mean something now. We're keeping our 6 SWU's. Although everyone is complaining about their value right now, they're still WAY WAY better than any CR-1 will ever be.
Folks, this could have been much worse. Take a deep breath, relax, and take the over-inflated emotion out of all this vitriol.
Lastly, for those shopping for a new airline, have fun over there. You will be happily upgraded from any fare into a crampt, crappy, angled lie-flat the 4 times you fly internationally on your EVIPs. As for your domestic travels, you'll get the same [OR WORSE] and no options for CR's at all.
Sheesh. We wanted [and received] many changes over the past few years. Much lauded by the FT community at large. Such as, IPTE with lie-flats, keeping our CR-1's at least temporarily, a merger resulting in a HUGE network, etc etc. Hey, we even got UDU that we don't have to support with instruments. The value of CR-1's dropped after that anyway.
We're keeping 1K 1K. And without a stupid DEQM this year, it actually might mean something now. We're keeping our 6 SWU's. Although everyone is complaining about their value right now, they're still WAY WAY better than any CR-1 will ever be.
Folks, this could have been much worse. Take a deep breath, relax, and take the over-inflated emotion out of all this vitriol.
Lastly, for those shopping for a new airline, have fun over there. You will be happily upgraded from any fare into a crampt, crappy, angled lie-flat the 4 times you fly internationally on your EVIPs. As for your domestic travels, you'll get the same [OR WORSE] and no options for CR's at all.
One of the main consequences of consolidation is fewer competitors, and as we've seen in the past, that generally means fewer choices, higher fares, and less "perks".
The announced changes may not be popular on FT, but, it could have been a LOT worse!
#726
Join Date: May 2008
Location: 3951'31"N 10440'23"W
Programs: UA 1.5K MM/SPG Plat/Various Random Golds lol
Posts: 1,071
Given that, I am confident that this movement of people begging AA to match at their highest level won't send as big of a message to UA as they think it will. I hope they find what they are looking for. I am an AA member, and have nothing terribly bad to say about them or their program...DL, on the other hand...I dropped them as they were too out of line with the competition years ago (actually, it was NW for me at the time.)
#727




Join Date: May 2003
Location: Philadelphia, LAX, Paris
Programs: UA 1K/2MM, SPG/Marriott Lifetime Titanium, Lifetime HHonors Diamond, Hyatt Globalist, AA Exec Plat
Posts: 3,749
OK, if I follow the logic on my Q&A email, 50k=1P, 75K=1P+, 100K=1k. In segments it is 60=P, 90=1P+, and 120=1K. The ratios are now equal. Assuming a systemic valuation that 30 segments=25,000 miles across the board, this now fits with the rest of the program. Why would they have 1 outlier? There math is really simple, it doesn't differentiate based on route or length of haul or even revenue, is is just 6 segments=5k miles for status, in multiples of 5 for status jumps. They must (or someone) must feel that uniformly, across the system 6 segments-5k miles. They aren't picking on those that hit status at 100 segments, they are just normalizing it for an even transitional ratio across the board for everyone, regardless of status, geography, or spend.
And yes, $20K>$0. People in my union talk about that as well, "Zero planes out is less than what I currently do now, so they better not mess with me!" Most of those people though talk the talk. Maybe many of you walk the walk, I don't want to dare anyone to do something to hurt our company, but like I said 20 pages ago, I have this link bookmarked and will look back in 6 months time to see where some of these posters that are going to leave are actually at. It is short sided, but realistic to believe that most will not leave, and of those that do, some others will come to replace them due to the combined route structure of UA/CO as well as other enhancements that may come of this "merger of equals". I don't have a crystal ball, and I am sure, neither do the decision makers. I bet that the combined UA/CO company will be much more attractive to those that sign big contracts with UA or with CO alone. This will generate new business, as the guy that signs the contracts say for the GSA, doesn't care about the frequent flyer benefits of the G-men flying. He cares about the schedule, route structure, and price. Assuming prices are competitive, a more robust network and schedule will be better for the guy paying the bills. Sure, most people aren't in exclusive or semi-exclusive contracts, but the big repeat businesses are. The thread about a company getting EXP on AA when transitioning from a UA contract to an AA contract, the Motorola contract that transitioned from AA to UA, these will go to price, schedule, network, as the rpimary, and perks as the 2ndary. These mega corporations negotiate their perks separate from the general publics reward program, just as they negotiate their discounts as well as their exclusive fares.
Given that, I am confident that this movement of people begging AA to match at their highest level won't send as big of a message to UA as they think it will. I hope they find what they are looking for. I am an AA member, and have nothing terribly bad to say about them or their program...DL, on the other hand...I dropped them as they were too out of line with the competition years ago (actually, it was NW for me at the time.)
And yes, $20K>$0. People in my union talk about that as well, "Zero planes out is less than what I currently do now, so they better not mess with me!" Most of those people though talk the talk. Maybe many of you walk the walk, I don't want to dare anyone to do something to hurt our company, but like I said 20 pages ago, I have this link bookmarked and will look back in 6 months time to see where some of these posters that are going to leave are actually at. It is short sided, but realistic to believe that most will not leave, and of those that do, some others will come to replace them due to the combined route structure of UA/CO as well as other enhancements that may come of this "merger of equals". I don't have a crystal ball, and I am sure, neither do the decision makers. I bet that the combined UA/CO company will be much more attractive to those that sign big contracts with UA or with CO alone. This will generate new business, as the guy that signs the contracts say for the GSA, doesn't care about the frequent flyer benefits of the G-men flying. He cares about the schedule, route structure, and price. Assuming prices are competitive, a more robust network and schedule will be better for the guy paying the bills. Sure, most people aren't in exclusive or semi-exclusive contracts, but the big repeat businesses are. The thread about a company getting EXP on AA when transitioning from a UA contract to an AA contract, the Motorola contract that transitioned from AA to UA, these will go to price, schedule, network, as the rpimary, and perks as the 2ndary. These mega corporations negotiate their perks separate from the general publics reward program, just as they negotiate their discounts as well as their exclusive fares.
Given that, I am confident that this movement of people begging AA to match at their highest level won't send as big of a message to UA as they think it will. I hope they find what they are looking for. I am an AA member, and have nothing terribly bad to say about them or their program...DL, on the other hand...I dropped them as they were too out of line with the competition years ago (actually, it was NW for me at the time.)
That way, I will have less competition for my upgrades and so on.
I am with you that very few, if any will pack their bags, and those who do, make sure to not let the door hit you as you leave

I am debating whether or not to do a status match with Delta for 2011 solely because I'm beginning to fly more inside France and in other parts of the world where SkyTeam is strong, so it could benefit me.
But unless E+ is gone, SWUs are gone, and the route structure sucks, I'm staying right where I am with UA, due in no small part to the fact that my current employer has a very nice discount with UA (we do with AA and DL as well, but I'm a UA 1K).
So according to my crystal ball, you got nothing to worry about. Those who said that UA will go bankrupt because of these "enhancements" pissing off UA Elites are either kidding themselves or dellusional
#728
 



Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,718
Here is the response to a letter I sent yesterday concerning the change in segments required and the number and how CR1s are earned from UA1P1KGS...
Hello Mr 1KPath,
...
... We’d like to reward members earlier in the same year that they have activity. Prior to making any changes to our program, we look at how it will impact all of our members.
Today, in order to earn two (2) Regional Upgrades, you first need to reach 100,000 elite status miles (EQM) and then fly 10,000 additional flight miles on United in a quarter.
Hello Mr 1KPath,
...
... We’d like to reward members earlier in the same year that they have activity. Prior to making any changes to our program, we look at how it will impact all of our members.
Today, in order to earn two (2) Regional Upgrades, you first need to reach 100,000 elite status miles (EQM) and then fly 10,000 additional flight miles on United in a quarter.
For non-1ks/new qualifiers, they could easily add a new benefit of 2CR1s at 75k then 2 more at 100k, then revert to the existing method if their goal is really what they said. 1k members could earn at the existing method, if that's their true goal.
If they don't even understand this, how could they possibly have made an informed decision about this change? Or is corporate really trying to sell this change as an improvement for existing 1ks? Wow.
-David
Last edited by LIH Prem; Nov 17, 2010 at 11:58 pm
#729
Join Date: May 2008
Location: 3951'31"N 10440'23"W
Programs: UA 1.5K MM/SPG Plat/Various Random Golds lol
Posts: 1,071
We will know more over the next twelve months. Wait until the new upgrade/inventory management algorithm is felt across this board. Wait until we see if E+ stays. Wait until they pull capacity and double the elites are trying for half the seats on a tight inventory algorithm. Then we will see if the whining has merit, or if the cry for AAdvil is necessary lol.
I really like UA. I do not like CO. If it ends up more like CO i think people will seek greener pastures. It's no biggy. Go where you get your best match of coverage and elite perks.
#730
Join Date: Feb 2005
Location: Houston
Posts: 456
The more I think about it maybe it is time to finally scrap the whole miles/segments requirements for status and go with a strictly revenue-based model. After all, frequency and distances do not really "mean" anything anymore and 25/50/100K miles vs. 30/60/100 segments (or 120 now) are really only arbitary yardsticks picked at some point in the past in order to measure an abstract (and anachronistic) concept called "loyalty"....
It doesn't matter how many flights you take or how far you fly. This could mean a single full C fare to SYD could garner 1K right off the bat; or it could represent a whole bunch of el cheapo K fares instead. How you decide to reach status is up to you and your wallet....
A model such as this takes the arbitrariness out of the system and makes us all compete on the same playing field for elite status.
This would be a hard pill for many here to swallow but at least it's fair. Ultimately this is the direction that programs like MP has to, and eventually will, go. We might as well accept it now and deal with it instead of suffering the continual "death of a thousand cuts" degradation of benefits disguised as "enhancements".
It doesn't matter how many flights you take or how far you fly. This could mean a single full C fare to SYD could garner 1K right off the bat; or it could represent a whole bunch of el cheapo K fares instead. How you decide to reach status is up to you and your wallet....
A model such as this takes the arbitrariness out of the system and makes us all compete on the same playing field for elite status.
This would be a hard pill for many here to swallow but at least it's fair. Ultimately this is the direction that programs like MP has to, and eventually will, go. We might as well accept it now and deal with it instead of suffering the continual "death of a thousand cuts" degradation of benefits disguised as "enhancements".
And, if consolidation of the industry continues as predicted, it likely will be even easier to implement such a plan in the years ahead.
#731
 



Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,718
They are hoping that many people say "it's not so bad" for each change.
It would be delusional to think this is anywhere near the final set of changes. Changes will keep happening until there's a merged program and then there will be even more changes, just a little bit at a time. (fastair, I'll leave it to you to see if I am correct about this over the next 2 years. We can have a small charity wager if you want.)
E+? A tough decision for them? Right ... The only tough decision at this point is how to tell us, IMHO. Otherwise, what's so difficult about it? CO always said they couldn't make it work. What's changed now? Not a damn thing, except they have to figure out how to reconfigure a bunch of aircraft. Honestly, I hope I'm wrong about E+.
-David
Last edited by LIH Prem; Nov 18, 2010 at 12:06 am
#732


Join Date: Jun 2004
Location: What I write is my opinion alone..don't read into it anything not written.
Posts: 9,721
Message to UA? I don't for a minute think anyone is sending a message to UA. I want to fly where I get the best elite treatment. It is UA that is sending a message to me, which is elite benefits are shrinking. Basically that in the last x period of time I cannot think of one elite benefit that has improved. Some have gotten worse, and if you wonder how bad it will get just go spend time on the CO board. No reason to believe it will be any different than how CO operates, which I have always thought was average/hokey.
Last edited by fastair; Nov 18, 2010 at 1:51 am
#733
Join Date: Feb 2005
Location: Houston
Posts: 456
If this is the final rollout of changes from CO, then i agree it could have been worse...but it's not the final rollout. I agree totally with your first statement.
We will know more over the next twelve months. Wait until the new upgrade/inventory management algorithm is felt across this board. Wait until we see if E+ stays. Wait until they pull capacity and double the elites are trying for half the seats on a tight inventory algorithm. Then we will see if the whining has merit, or if the cry for AAdvil is necessary lol.
I really like UA. I do not like CO. If it ends up more like CO i think people will seek greener pastures. It's no biggy. Go where you get your best match of coverage and elite perks.
We will know more over the next twelve months. Wait until the new upgrade/inventory management algorithm is felt across this board. Wait until we see if E+ stays. Wait until they pull capacity and double the elites are trying for half the seats on a tight inventory algorithm. Then we will see if the whining has merit, or if the cry for AAdvil is necessary lol.
I really like UA. I do not like CO. If it ends up more like CO i think people will seek greener pastures. It's no biggy. Go where you get your best match of coverage and elite perks.
And I don't disagree with you that many FT'ers who are unhappy will likely seek a new home in "greener pastures."
However, there's a significant number of frequent flyers who have little to no say over what airline they fly (either because of corporate policy or home airport), and those folks will continue to rack up uber-elite status even if the "perks" for doing so dwindle to nothing more than pre-boarding, a free checked bag, and a free drink chit.
Moreover, it's no secret that the newUA is actively courting those very corporate fliers.
#734
 



Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,718
However, there's a significant number of frequent flyers who have little to no say over what airline they fly (either because of corporate policy or home airport), and those folks will continue to rack up uber-elite status even if the "perks" for doing so dwindle to nothing more than pre-boarding, a free checked bag, and a free drink chit.
-David
#735
Join Date: Dec 2009
Location: SFO
Posts: 6
First, let me say that I don't agree with UA's new segment requirement, I'm not trying to be a UA apologist, and I also don't quite understand fastair's math. However, after crunching the numbers, I do agree with his implied assertion that when comparing similar type fliers - 1k mileage qualifiers bring more income than 100 segment qualifiers in many but not all cases. Here are two examples:
Case 1: People who fly on the cheapest fares
- A mileage qualifier pays $270 rt for a cheap tcon and 6000 eqm rt. UA Revenue = $4500 to make 100,000 miles.
- A segment qualifier pays $90 rt on some of these cheap SFO-LAX/SAN fare sales. UA Revenue = $4500 to make 100 segments.
Case 2: People who fly that are more schedule sensitive
- A mileage qualifier pays $2,500 rt for a tatl/tpac and 10,000 eqm rt. UA Revenue = $25,000 to make 100,000 miles.
- A segment qualifier pays $500 rt. UA Revenue = $25,000 to make 100 segments.
Let me say that I'm not as familiar with case #2, since I am an el-cheapo flyer, but I'm presenting it anyways as is.
In both cases, UA made the same revenue, but income on the mileage qualifier was significantly more. This is due to UA's backend costs of each segment (ticketing, GAs, maintenance, administration, etc.). The mileage qualifier only needed anywhere from 20-60 segments, while the segment qualifier needed the full 100.
Of course, my examples will vary based on location, routes, etc. and people don't usually fly so robotically. But just my two cents from a lurker who needs to go to sleep...

