ual.com usability study
Aug 25, 2010 | 10:33 am
#1
Original Poster
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ual.com usability study
Did anyone else get this?
Hello United Mileage Plus Member,
United Airlines would like to invite you to participate in a usability study that will be used to gather customer feedback about United.com.
The sessions are scheduled to last approximately 60 minutes and will take place at United Airlines, 77 West Wacker Drive, Chicago, IL 60601 on Thursday, September 9, 2010 and Friday, September 10, 2010.
Participants will receive an honorarium of 7,000 bonus miles added to their United Mileage Plus Account.
If you are interested, please click on the link below and complete the associated survey.
http://www.surveymonkey.com/s/FS3YKTG
As soon as we have received responses to this invitation and have coordinated the schedule, we'll get back to you with a confirmation of your session date and time. If you do not hear from us, we will keep you in mind for future requests.
Thank you!
Neha
Hello United Mileage Plus Member,
United Airlines would like to invite you to participate in a usability study that will be used to gather customer feedback about United.com.
The sessions are scheduled to last approximately 60 minutes and will take place at United Airlines, 77 West Wacker Drive, Chicago, IL 60601 on Thursday, September 9, 2010 and Friday, September 10, 2010.
Participants will receive an honorarium of 7,000 bonus miles added to their United Mileage Plus Account.
If you are interested, please click on the link below and complete the associated survey.
http://www.surveymonkey.com/s/FS3YKTG
As soon as we have received responses to this invitation and have coordinated the schedule, we'll get back to you with a confirmation of your session date and time. If you do not hear from us, we will keep you in mind for future requests.
Thank you!
Neha
Aug 25, 2010 | 1:49 pm
#2
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I wish I had. I definitely have some comments for UA regarding .bomb
Aug 25, 2010 | 1:51 pm
#3
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Too bad they are doing this on Rosh Hashanah.
Aug 25, 2010 | 2:09 pm
#4
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Too bad there's no San Francisco session.
Aug 25, 2010 | 4:35 pm
#5
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Aug 25, 2010 | 4:37 pm
#6
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Aug 25, 2010 | 4:54 pm
#7
Join Date: Oct 2004
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Too bad my bill rate is more than 7,000 RDMs per hour.
Aug 25, 2010 | 4:56 pm
#8
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Aug 26, 2010 | 1:44 am
#9
Join Date: Jan 2002
Location: Federal Way, WA
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I did one of these a year ago, I think it was. I can't say what it was about; that's part of the deal.
I can say, though, that it's done in a very professional fashion (note: in my former life, I was a software quality professional, so we're dealing with my field here). They show you something, you say what you like and don't like about it, and they observe you during the process. Pretty simple.
I can say, though, that it's done in a very professional fashion (note: in my former life, I was a software quality professional, so we're dealing with my field here). They show you something, you say what you like and don't like about it, and they observe you during the process. Pretty simple.
Aug 27, 2010 | 11:02 am
#10
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I actually won't be taking part because I'd rather be written in the book of life as well!
Aug 27, 2010 | 2:28 pm
#11
Join Date: Dec 2009
Location: ORD
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Posts: 92
Maybe United should hire a better firm. Click on the link and they spell Chicago - Chciago.