No snackboxes in First?
#1
Original Poster




Join Date: Dec 2009
Posts: 353
No snackboxes in First?
I was flying transcon yesterday. Had a mediocre meal, yucky piece of cake for dessert, than a yummy chocolate chip cookie. I later asked the FA if there were any other snacks, or if I could get a snackbox. He said because I was in First, he couldn't sell me a snackbox. Is this normal? Seems very very odd to me. And the flight was I think almost 6 hours!
#2
Join Date: Mar 2006
Programs: *Gold / HHonors Gold
Posts: 395
I was flying transcon yesterday. Had a mediocre meal, yucky piece of cake for dessert, than a yummy chocolate chip cookie. I later asked the FA if there were any other snacks, or if I could get a snackbox. He said because I was in First, he couldn't sell me a snackbox. Is this normal? Seems very very odd to me. And the flight was I think almost 6 hours!
#3




Join Date: Aug 2007
Location: Truth or Consequences, NM
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I was flying transcon yesterday. Had a mediocre meal, yucky piece of cake for dessert, than a yummy chocolate chip cookie. I later asked the FA if there were any other snacks, or if I could get a snackbox. He said because I was in First, he couldn't sell me a snackbox. Is this normal? Seems very very odd to me. And the flight was I think almost 6 hours!
Let me get this straight - you ate the meal provided in F and then also requested a snackbox? If that's what I'm reading, I'm not surprised the FA didn't want to get one for you....considering he needed to sell them to hungry passengers in Y who weren't provided with complimentary meals in the premium cabin.
#4




Join Date: Mar 2005
Location: TUS and any place close to a lav
Programs: UA 1.7MM
Posts: 5,424
Let me get this straight - you ate the meal provided in F and then also requested a snackbox? If that's what I'm reading, I'm not surprised the FA didn't want to get one for you....considering he needed to sell them to hungry passengers in Y who weren't provided with complimentary meals in the premium cabin.
The omelet or fruit plate just doesn't cut it! It EXACTLY the same breakfast for a mid-con PHX-ORD and a transcon BOS-SFO!!!!
#5
FlyerTalk Evangelist
Join Date: Aug 2003
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I take the 8pm ORD-SNA flight occasionally and we get that nasty cheese plate instead of a meal. 4+ hours, I'd rather buy one of the snack boxes or a-la-cart items they have. These flights the food service is better in Y than F. UA should ditch the cheese plate and just offer the boxes and sandwiches in F.
#6
FlyerTalk Evangelist


Join Date: Jul 2001
Location: Phoenix, AZ
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Posts: 10,614
I take the 8pm ORD-SNA flight occasionally and we get that nasty cheese plate instead of a meal. 4+ hours, I'd rather buy one of the snack boxes or a-la-cart items they have. These flights the food service is better in Y than F. UA should ditch the cheese plate and just offer the boxes and sandwiches in F.
#7


Join Date: Jan 2008
Location: HND
Programs: AA, AS, WN
Posts: 515
FAs handed out some of the boxes and entrees last night from MCO-LAX. I wasn't feeling the chicken dish that was given to me, so they gave me a LUXE Box, turkey sandwich, a roast beef sandwich, and a Tobleron bar. ^
#8

Join Date: Nov 2009
Location: Twin Lake, MI
Programs: Delta platinum, lifetime platinum marriott, UA silver
Posts: 28
I just few on a UX from YUL to ORD and received the snack box as the meal, which I thought was a nice option for a 1:50 min flight. I really just want the extra space of F rather than the food service.
#9
Join Date: Nov 2005
Location: San Diego, CA USA
Programs: UA 1K MM, Hilton Diamond, Hertz Gold
Posts: 157
Regardless of whether or not someone has eaten the meal provided in First, I think it is quite bizarre that UA refuses to accept payment from ANYONE for one of the snackboxes onboard. If a passenger is willing to pay for the BOB... why shouldn't they be able to do so?
#10
Formerly known as I_Hate_US_Airways




Join Date: Oct 2008
Location: Big D
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What was the routing you were on out of curiosity???
#12
Join Date: Jul 2008
Posts: 20
flew sfo-bos last week, and did get hungry 4 hours into the flight. the fa mentioned that she and her colleague were looking for nuts or cookies, anything to offer us, but there was nothing available. then she did bring me a luxe snack box. (no charge).
#13
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
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Posts: 33,856
I've had mixed experiences on this (like everything else on United) from "we're out of them" to "here you can have this one for free".
#14
Original Poster




Join Date: Dec 2009
Posts: 353
correct, the FA wouldn't sell it to me. he also did not offer one for free, nor did i ask. yes, i ate my meal. and no, the fa did not check if there were any available (perhaps he knew, but then an appropriate response would have been "were out" as oppsed to "i can't sell to you cuz you're in F which i think is just bizarre")
i was iad to sfo. i think it's about a 5-6 hour flight. and i think if a pax wants to buy a snackbox they should be allowed.
i also think the policy should be consistent. either fa's can or cannot sell to F, either they do or do not or can only substitute a snackbox for a meal. i would rather have a consistent policy where in F you cannot have a snackbox except as a meal substitution, then an inconsistent policy where sometimes you get and sometimes you don't. it would help me prepare by bringing my own snacks/food which i can do, but would rather not lug extra stuff around unless i know i'll need it.
i was iad to sfo. i think it's about a 5-6 hour flight. and i think if a pax wants to buy a snackbox they should be allowed.
i also think the policy should be consistent. either fa's can or cannot sell to F, either they do or do not or can only substitute a snackbox for a meal. i would rather have a consistent policy where in F you cannot have a snackbox except as a meal substitution, then an inconsistent policy where sometimes you get and sometimes you don't. it would help me prepare by bringing my own snacks/food which i can do, but would rather not lug extra stuff around unless i know i'll need it.
#15
Join Date: Jun 2005
Programs: United Airlines
Posts: 98
I always thought about loading up on Snackboxes before I deboarded...am I a hoarder?

