UA Economy Plus (E+) - Questions/Worth It?/Experiences [Archive]
#1441
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Does anyone know if you are allowed to use your E+ subscription after the tickets are purchased? To be more specific: if I purchase with points through Chase, Citi, US Bank, etc.. and get the UA reservation number, am I allowed to then go in to UA website and choose my E+ seat using my subscription? Since lately this is how I have buying tickets this would be crucial to know before buying subscription.
#1442
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
I heard about occasionally getting free E+, but today was my first time actually seeing it in practice when checking my wife in (no status, H fare). It was prominent and looked like this:
Interestingly, it also was allowing SDC's at $0. Flight is currently F2 Y4 IAD-SEA.
If I had to guess, I'd say there is some algorithm that when there are <x E- seats left and >y BE customers without seat assignments, the system will randomly(?) allow paying pax to upgrade to E+ for free, rather than create the expectation that BE will get it for free.
Interestingly, it also was allowing SDC's at $0. Flight is currently F2 Y4 IAD-SEA.
If I had to guess, I'd say there is some algorithm that when there are <x E- seats left and >y BE customers without seat assignments, the system will randomly(?) allow paying pax to upgrade to E+ for free, rather than create the expectation that BE will get it for free.
Last edited by pushmyredbutton; Aug 2, 2017 at 7:02 pm Reason: added reasoning
#1443
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
I heard about occasionally getting free E+, but today was my first time actually seeing it in practice when checking my wife in (no status, H fare). It was prominent and looked like this:
Interestingly, it also was allowing SDC's at $0. Flight is currently F2 Y4 IAD-SEA.
If I had to guess, I'd say there is some algorithm that when there are <x E- seats left and >y BE customers without seat assignments, the system will randomly(?) allow paying pax to upgrade to E+ for free, rather than create the expectation that BE will get it for free.
Interestingly, it also was allowing SDC's at $0. Flight is currently F2 Y4 IAD-SEA.
If I had to guess, I'd say there is some algorithm that when there are <x E- seats left and >y BE customers without seat assignments, the system will randomly(?) allow paying pax to upgrade to E+ for free, rather than create the expectation that BE will get it for free.
#1444
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
If I had to guess, I'd say there is some algorithm that when there are <x E- seats left and >y BE customers without seat assignments, the system will randomly(?) allow paying pax to upgrade to E+ for free, rather than create the expectation that BE will get it for free.
#1445
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,621
Would agree, last week I was able to look at available seat charts on several routes a UA employees computer who was looking for SA seating for travel and I was amazed at how many flights displayed E- as full but showed (many) seats available in E+. It was an education to say the least. As has been reported BE pax have been getting E+ seating at check in, how often or what percentage of BE pax I don't know but it doesn't sound like a rarity.
#1446
Join Date: Jan 2016
Posts: 622
Usually, when I get free SDC unexpectedly, it's because there's a travel advisory out I wasn't aware of. IAD is currently under one. (Aug 1-4)
#1447
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I was on a Saver Y award ticket (XN stock) earlier this week. I paid $25 for an E+ seat and no PQDs have posted to my account. Are you not eligible to earn them on award tickets?
#1448
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
#1449
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,165
So it's worth an ask
*- Ok, so the long story: My company and I have donated consulting/programming/commissioning services to a global NGO that is supported by UA (and others in the travel industry). The deal is that our services and indirect costs are free, but they're responsible for arranging/paying for any travel/lodging. On one of the tickets their travel agency booked what is essentially a MP Award ticket (seems to be linked to a 'phantom' 1K account where donated miles are pooled), failed to attach my MP# to the reservation, and then bought exit row seats (although I had specifically asked "only if they're available at no cost"). Since UA wouldn't refund the purchase, figured might as well make the most of it.
Last edited by lincolnjkc; Aug 19, 2017 at 1:47 pm Reason: Clarification
#1450
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,511
#1451
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Occasionally in irrops, award tickets have been changed to "paid" fares and sometimes received miles but reports suggest that is getting rarer.
#1452
#1453
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
have never had this situation, but flights that don't earn RDM are also ineligible to earn PQM and PQD. My guess is this extends to an E+ purchase as well.
#1454
Join Date: Oct 2011
Location: Ohio
Programs: UA,AA,DL,
Posts: 21
Extra Legroom?
Economy Plus = more legroom? If it's extra legroom then this implies that you must have legroom in Economy seats. I am 6'8" tall and just stood for the entire flight from Columbus, OH to Denver, CO. I would like to sit with my wife when traveling but it is a total waste of money to buy her Economy Plus seat when she is only 5'4" tall. Even when I spend the money for Economy Plus I still don't have near the legroom she has in Economy. I don't want "Extra Legroom" I just want the same legroom that you offer to the other 99.9% of your customers. United and every other airline should offer adequate seating to every passenger. Your average passenger would rather sit in their assigned seat than the lavatory. I would too.
#1455
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Those will be extra costs but those seats would better fit your needs.