United.com 30-second delay on searches: "Processing your request..."
#1
Original Poster


Join Date: Jan 2004
Location: SYD+HND+GFK
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United.com 30-second delay on searches: "Processing your request..."
Hi all,
I just noticed today that united.com is now giving us a 30-second delay when searching. I'm on United.com almost every day and only noticed it today... I've only been doing award searches so not sure if it comes up on paid itineraries. Makes searching EVEN SLOWER.

What gives? Is it just me?
I just noticed today that united.com is now giving us a 30-second delay when searching. I'm on United.com almost every day and only noticed it today... I've only been doing award searches so not sure if it comes up on paid itineraries. Makes searching EVEN SLOWER.

What gives? Is it just me?
#2
FlyerTalk Evangelist




Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 11,450
Hi all,
I just noticed today that united.com is now giving us a 30-second delay when searching. I'm on United.com almost every day and only noticed it today... I've only been doing award searches so not sure if it comes up on paid itineraries. Makes searching EVEN SLOWER.

What gives? Is it just me?
I just noticed today that united.com is now giving us a 30-second delay when searching. I'm on United.com almost every day and only noticed it today... I've only been doing award searches so not sure if it comes up on paid itineraries. Makes searching EVEN SLOWER.

What gives? Is it just me?
#4




Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,351
I was getting this last night when searching for award flights. I'm not seeing it now.
Maybe part of the "pooled miles" enhancement (*cough cough*) that was rolled out yesterday with much fanfare (and then quietly rolled back away today)?
If they need to sniff your miles every time you do a search to see if they are pooled or unpooled, I would imagine it could easily add some time to searches.
Maybe part of the "pooled miles" enhancement (*cough cough*) that was rolled out yesterday with much fanfare (and then quietly rolled back away today)?
If they need to sniff your miles every time you do a search to see if they are pooled or unpooled, I would imagine it could easily add some time to searches.
#5
Original Poster


Join Date: Jan 2004
Location: SYD+HND+GFK
Programs: UA 1K, QF Plat One, IHG Diamond Ambassador, Hilton Gold, Marriott Gold, Coles FlyBuys
Posts: 2,828
I thought it might have been a defense against screen scraping apps. But thats just a theory.
#6




Join Date: Sep 2000
Location: DEN & PSP
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Posts: 4,955
FWIW I got the same message exactly while shopping for Hilton hotels while at work. I think it's somehow tied to hosting providers/internet providers and protection from attacks. Not United.com generated.
Last edited by SFO 1K; Mar 23, 2024 at 3:33 pm
#7
Original Poster


Join Date: Jan 2004
Location: SYD+HND+GFK
Programs: UA 1K, QF Plat One, IHG Diamond Ambassador, Hilton Gold, Marriott Gold, Coles FlyBuys
Posts: 2,828
I'll see what it does tomorrow... thanks everyone for the input! Glad it doesn't seem to be something affecting everyone.
#9
FlyerTalk Evangelist



Join Date: Oct 2003
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So I'm positive that UA tests random features on all of us. This thread helps prove it. I've never seen what the poster above is stating but I wouldn't be surprised to see it soon.
Right now I'm stuck with the login tab (on the right side) remembering me and not remember me. It's across two different machines but both on the same Chrome profile. One PC has the 'old' login with the blue page and my password is pre-populated. The new one has a white background and all it remembers is my MP# but I still have to click in the password box to have Chrome autofill it. Then I can login. I much prefer the blue screen.
As always...one can clear all cookies/cache related to United.com and see what version they get next time.
-RM
Right now I'm stuck with the login tab (on the right side) remembering me and not remember me. It's across two different machines but both on the same Chrome profile. One PC has the 'old' login with the blue page and my password is pre-populated. The new one has a white background and all it remembers is my MP# but I still have to click in the password box to have Chrome autofill it. Then I can login. I much prefer the blue screen.
As always...one can clear all cookies/cache related to United.com and see what version they get next time.
-RM




