Connecting flight at different airport for passengers needing assistance Question
#31
Join Date: Jan 2011
Location: Washington, D.C.
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I'd also ask are the parents mentally sharp and just can't make the three mile trek from check in to gate (need for wheelchair) or is there diminished mental capacity as well. If it's the latter, I might have a different response. As in accompany them to JFK and then get them on their non-stop flight to DEL before flying home.
#32
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Apart from calling the UA Accessibility desk as [MENTION=169654]SeamusSA[/MENTION] suggested , this ^ seems like far and away the best suggestion to me, irrespective of whether your parents are mentally sharp or not. Connecting flights always add a layer of unpredictability to any trip, even for experienced and able-bodied travelers. Two individuals in wheelchairs, dependent upon two wheelchair attendants, navigating a long and/or complex transfer adds many additional layers of unpredictability and stress. If you can't fly with them from TPA, at least arrange to meet them at their arriving gate (whether EWR or JFK) and put them on their direct JFK - DEL flight. Overall cost (in money and award miles) may be greater, but I suspect it will be a bargain compared to the amount of time you (and your parents) will have to spend making and then worrying about complicated transfer arrangements. Good luck!
#34
Join Date: Nov 2011
Location: MCO
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Emirates only flies from MCO on certain days. If there is an issue at MCO at the gate and the flight is cancelled, they wouldn't be able to take the AC flight as it leaves YYZ around noontime. So they would have to fly a day earlier and spend the night. UA flights from MCO would present the same issues as TPA.
I still believe that the best course of action is to physically get them on their nonstop flight at JFK.
#35
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If the OP is going to go for paid tickets, instead of relying on award travel, another option is AA. AA has a JFK-Delhi flight, and has flights (or at least codeshares on B6) from both TPA and MCO to JFK that connect with that flight. It would eliminate the need to transfer airports or have long overnight layovers.
#36
Join Date: Jun 2014
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Posts: 4,319
If the OP is going to go for paid tickets, instead of relying on award travel, another option is AA. AA has a JFK-Delhi flight, and has flights (or at least codeshares on B6) from both TPA and MCO to JFK that connect with that flight. It would eliminate the need to transfer airports or have long overnight layovers.
#37
Join Date: Jun 2015
Location: BOS
Programs: UA 1k
Posts: 145
Hello Seniors, I am looking to book my elderly parents a business class ticket for India trip with my United miles but connecting flight is at different airport and they will be on wheelchair. Will the wheelchair person take them to connecting flight at different airport or do they need to take a cab? Thanks.
- Get off the plane
- Collect luggage and put it on a cart
- Wheel it out to the curb, get to the taxi stand
- There may be a line at the stand
- Negotiate with the taxi driver. Some NY cab drivers are nice, some are not. Some will try to negotiate a fixed rate instead of the meter. Some will try to cheat you. Some will not speak English or pretend not to speak English.
- Work your way to the other side of town. Depending on time and weekday this can take a long time. Rush hour in NYC is no fun. Some cab driver may take you the "scenic route" to run up the meter
- Get out at JFK, pay the driver (who may or may not take credit card) and find a porter for your luggage
- Wheel it all to the check in counter
- Check bags, get boarding passes, wheel through security.
- Go into the lounge to relax and recover from the ordeal.
The only viable option for this that I can see is to book a private car with personal assistance/VIP service. These are definitely available in EWR but it will be quite expensive
#38
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#39
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Travel between EWR and JFK is pretty miserable no matter how one does it.
I personally like the idea of a FRA or EWR connection the best. All other things equal, I'd probably opt f
r FRA if I had the choice.
I personally like the idea of a FRA or EWR connection the best. All other things equal, I'd probably opt f
![Embarrassment](https://www.flyertalk.com/forum/images/smilies/redface.gif)
#40
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Who's going to meet them at the gate at a connecting airport in Europe? And if the connecting airport is in the U.S., no one can meet them at the gate because they will be going through Immigration and Customs.
And if they are visiting from India, how did they manage to make it here? The OP's parents might not be quite as helpless as some are suggesting.
And if they are visiting from India, how did they manage to make it here? The OP's parents might not be quite as helpless as some are suggesting.
Last edited by WineCountryUA; Oct 27, 2022 at 3:24 pm Reason: merged consecutive posts by same member
#41
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If you order wheelchair service, they'll push you through a connection and even immigration and customs.
#42
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Exactly, and that's true no matter where they connect. The point is that some poster(s) suggested up-thread that the OP meet his parents at the connecting airport. That obviously is not practical at a lot of connecting airports, whether traveling to India or from India.
#43
Join Date: Oct 2022
Location: SEA/HNL/TPE
Programs: UA Plat & 1MM (40 yr MP), HH Gold, Marriott Gold
Posts: 52
DO NOT DO THIS. Sorry for shouting here but it's important to understand what you would be subjecting your parents to. We tried once a JFK to ERW transfer: it was miserable experience and we still missed our flights. United can help in the airport but in-between your parents will be on their own. Just to understand: here is the process
The only viable option for this that I can see is to book a private car with personal assistance/VIP service. These are definitely available in EWR but it will be quite expensive
- Get off the plane
- Collect luggage and put it on a cart
- Wheel it out to the curb, get to the taxi stand
- There may be a line at the stand
- Negotiate with the taxi driver. Some NY cab drivers are nice, some are not. Some will try to negotiate a fixed rate instead of the meter. Some will try to cheat you. Some will not speak English or pretend not to speak English.
- Work your way to the other side of town. Depending on time and weekday this can take a long time. Rush hour in NYC is no fun. Some cab driver may take you the "scenic route" to run up the meter
- Get out at JFK, pay the driver (who may or may not take credit card) and find a porter for your luggage
- Wheel it all to the check in counter
- Check bags, get boarding passes, wheel through security.
- Go into the lounge to relax and recover from the ordeal.
The only viable option for this that I can see is to book a private car with personal assistance/VIP service. These are definitely available in EWR but it will be quite expensive
#44
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