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UA cancels “duplicate” reservation -- due to another passenger with same name / info

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UA cancels “duplicate” reservation -- due to another passenger with same name / info

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Old Apr 25, 2023, 12:03 pm
  #121  
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Join Date: Sep 1999
Location: New York, NY, USA
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Originally Posted by LIH
Just to clarify, this situation was not same name/DOB/flight, but same name/DOB and different flight. The GS agent said "you're not also booked on a DEN > SFO flight that day?".........
UA also screens for flights on adjacent days in the same direction since it is not really possible for you to make both flights. For example, if you book EWR-SFO on both May 1st and May 2nd, one of them will likely be cancelled. Probability of name/dob match goes up if you expand screening criteria.
Last edited by TerryK; Apr 25, 2023 at 12:13 pm
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Old Apr 25, 2023, 12:12 pm
  #122  
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Originally Posted by lincolnjkc
....My parents bestowed upon me a relatively unique name (hint: first name majority of username)....
Ncolnjk?
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Old Apr 26, 2023, 1:39 pm
  #123  
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Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
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Originally Posted by IAH-OIL-TRASH
Ncolnjk?
Pfft. Silly. It's Coln. Short for Colon.
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