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removing service agents from clubs? New direction: combo in-person / virtual agents

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Feb 9, 2022, 10:55 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: WineCountryUA

Virtual agent link

https://united.fiveout.app/welcome

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removing service agents from clubs? New direction: combo in-person / virtual agents

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Old

Oct 27, 2022, 10:15 pm

#121

Amargolis

Join Date: Mar 2019

Programs: UA 1K, AA Plat, DL Gold, Marriott Titanium, Hyatt Globalist, Hilton Diamond, Avis PC, Hertz PC

Posts: 41

Quote:

Originally Posted by fumje

I thought similar, and that maybe the backsplash was renewed, but I don't have an old photo available to check.

No sign of any auto-gates anywhere. The entrance downstairs still staffed by a pair of agents or three.

Went back and looked at old pics. The counters always lit up and the backsplash was the same as it is today. No construction/changes after all!

Finally stopped by B6 yesterday and was THRILLED to see Mary and Bettina there in person at the desks again. Truly made my day to see them back in action! Two of UA’s very best.

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