Jun 29, 2022, 11:33 am
Last edit by: WineCountryUA
united.com/preordermeals
Generally available on all flights (including widebodies) over 900 miles except Premium Transcon (EWR<>SFO/LAX)
Pre-order has priority on the flight even about GS/1K and while originally pre-order was limited to a portion of each inflight choice, recent reports pre-order can consume the entire flight's allocation of a particular offering.
archive thread: UA preorder premium cabin meal, Y snacks/drinks {Archive}
Generally available on all flights (including widebodies) over 900 miles except Premium Transcon (EWR<>SFO/LAX)
Pre-order has priority on the flight even about GS/1K and while originally pre-order was limited to a portion of each inflight choice, recent reports pre-order can consume the entire flight's allocation of a particular offering.
archive thread: UA preorder premium cabin meal, Y snacks/drinks {Archive}
UA preorder premium cabin meal, Y snacks/drinks - all >800 (900?) mile
Jan 28, 2024, 2:10 pm
#287
Join Date: Dec 2009
Location: Sunshine State
Programs: UA2MM AND 1K, HYATT GLOBALIST, AVIS PRES CLUB.
Posts: 97
None of those explanations are the case. Its a 10:00 a.m. mainline flight, with lunch, 1000 miles or so, and nowhere to select the meal. Button or link, call it what you want, but it is not there on either website or app. No email was received.
Jan 28, 2024, 2:41 pm
#288
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,024
I usually get some notification once meal selection window opens up, so there must be some sort of UA issue. You'll still probably have a choice of bad UA food aboard.
Jan 28, 2024, 2:53 pm
#289
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,138
In the app, if you go to the drop-down menu on the top left, then click, "Inbox," are there any invitations to preorder showing up?
Feb 1, 2024, 5:46 pm
#291
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
ute/aircraft type and doesn't change it.
Last edited by Xyzzy; Feb 1, 2024 at 6:01 pm
Feb 4, 2024, 3:08 pm
#293
Join Date: Jun 2022
Posts: 99
Afraid not. UA changed it to 900+ miles in January with no exception routes. So DEN-ORD (888 miles I believe) is now a sad snack basket.
Feb 4, 2024, 3:10 pm
#294
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,928
Feb 5, 2024, 6:54 pm
#295
Join Date: Jun 2009
Programs: AA EXP. HH DIAMOND.
Posts: 224
Thank you both, I think what may have happened is they changed the milage calculation to the new DIA. I believe someone on here mentioned the old airport was 902 and the new airport is 89X, as I was shocked to see a meal the first time I started flying this route.
Feb 5, 2024, 7:32 pm
#296
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,462
No, the mileage calculation (888 miles) is unchanged any time recently, it's simply that they cut meals for all flights under 900 miles, where previously the threshold for catering a meal was 800 miles.
Feb 5, 2024, 7:52 pm
#297
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
The "new DIA" opened in 1995 when Denver's Stapleton International Airport closed. Just for clarity, while Denver locals use the name "DIA" for their airp
rt some reason, the internationally recognised DIA airport is in Qatar.
rt some reason, the internationally recognised DIA airport is in Qatar.
Feb 14, 2024, 10:10 am
#299
Join Date: Nov 2012
Location: ORD
Programs: UA 1K, Marriott, Hyatt
Posts: 47
Flying single-aisle coach (probably) HNL-SFO Thursday morning. Pre-order snack items / booze shown, but not Bistro on Board. BoB used to show up, but frequently or always ex-HNL (paraphrasing) "not available for pre-order but may be available on flight". Which they were. Maybe UA's solution to the problem was just to remove BoB altogether from pre-order page?
Anyone have theories or informed speculation on why it's so difficult for them to pull off? Is it because BoB has different menus based on departure times? Concerns about overselling?
Mar 18, 2024, 9:23 pm
#300
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,604
I am five days out from my MUC-ORD flight in Polaris. On my flight to MUC five days out I received an email from United asking me to select my flight meal for my upcoming flight. So I just received an email from United asking me to select my meals for my upcoming flights from Munich to Chicago and then Chicago to Seattle. When I tried to select a meal for the Chicago flight I’m politely told that the order window for that flight is closed but I can go ahead and select my meal choice for the Chicago to Seattle leg.
UA still can’t get this right. Hilarious.
UA still can’t get this right. Hilarious.