Feb 26, 2024, 1:05 pm
Last edit by: WineCountryUA
This is an archive thread, the master thread is CPU Clearance Experiences
CPU Clearance Experiences - Archive
May 15, 2020, 9:38 am
#1141
Join Date: Apr 2016
Programs: UA 1K 1MM, AA Gold, Marriott Titanium, Hilton Diamond, Hyatt Discoverist
Posts: 699
Curious if anyone has recent experience with how the CPU process works. Do you have to arrive at the boarding gate by a certain time to retain eligibility? Do GA page each person to come up individually to ask?
May 15, 2020, 9:13 pm
#1142
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,884
Per goalie-mom: The E175 PBI-IAD was full in F and even tho goalie-parents’ upgrade didn’t clear on the second leg of their trip (IAD-SFO), F was full on that flight as well (319)
May 16, 2020, 2:08 am
#1143
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,697
First flight since the new CPU rules went into effect. I'm honestly surprised I'm #3 of 4 for my flight as a 1K on a W fare. So this means one of two things:
1. The CPU system is no longer sorting correctly (doubt it).
2. Only those who were already flying a lot (e.g. have high status) continue to fly.
The front cabin has six seats open and there are six on the list (two are non-rev). (I'm not including the blocked first row). Seat map shows only 4 seats open so I wonder if just the four revenue pax will get upgraded or if all six will. Since I'm #3 I won't get a seat on the single aisle side which means I'll be sitting next to someone. Doesn't really bother me - I just hope they decide to wear a mask.
-RM
1. The CPU system is no longer sorting correctly (doubt it).
2. Only those who were already flying a lot (e.g. have high status) continue to fly.
The front cabin has six seats open and there are six on the list (two are non-rev). (I'm not including the blocked first row). Seat map shows only 4 seats open so I wonder if just the four revenue pax will get upgraded or if all six will. Since I'm #3 I won't get a seat on the single aisle side which means I'll be sitting next to someone. Doesn't really bother me - I just hope they decide to wear a mask.
-RM
May 16, 2020, 5:40 pm
#1144
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,335
The pre-airport CPU process isnt happening anymore, it is just done at the gate as usual.
They are leaving seats open to try to distance. Row 1 also is left open. It is confusing because after they finish upgrading, some screens show as full (accurate) and some still show open seats (ie 6(+3blocked)/12 seats).
Also, on my last flight, they didnt upgrade based on the order of the list, I was #1 yet they upgraded 3 people that were below me, but ofcourse there could be alot of reasons for this. On my relatively short route, I didnt feel like trying to get to the bottom of it. Besides, the only difference is that you get water and a bigger seat.
The distancing is kind of random too, on my last flight, they sat two people next to eachother eventhough they were strangers. One of them tried to move up to row 1 but was denied.
I'm pretty sure it is just left up to the GA to handle so it's going to be very YMMV for the time being
Last edited by eng3; May 16, 2020 at 7:50 pm
May 17, 2020, 7:17 am
#1145
Join Date: Jun 2006
Location: SFO
Programs: UA GS
Posts: 164
What’s up with this seat assignment after CPU cleared?
I’ve never seen something like this before...
May 17, 2020, 8:13 am
#1147
Join Date: Mar 2014
Programs: 1K
Posts: 221
Took 4 flights last week on award tickets (economy) and got upgraded on all. Passed on 1 as they booked first full and had the option of empty row 7, which I took.
May 17, 2020, 9:06 am
#1148
Join Date: Mar 2016
Location: Houston/DC
Programs: UA 1K, 1MM
Posts: 564
First flight since the new CPU rules went into effect. I'm honestly surprised I'm #3 of 4 for my flight as a 1K on a W fare. So this means one of two things:
1. The CPU system is no longer sorting correctly (doubt it).
2. Only those who were already flying a lot (e.g. have high status) continue to fly.
-RM
1. The CPU system is no longer sorting correctly (doubt it).
2. Only those who were already flying a lot (e.g. have high status) continue to fly.
-RM
In the end it did not matter, as I SDC'd off the flight, my PP were automatically redeposited and I got the CPU on the new flight. I think the system is mostly working as it should. All my recent CPU's have been @ the gate. One or 2 happened automatically while I was walking to the gate after security. Once FC is half full, they definitely call the upgradeable pax up to the counter and give them the option of staying in Economy with a full row (usually) vs. sitting next to someone in FC. Some take the upgrade and some don't . It usually depends on what the density in the back of the bus looks like...
May 18, 2020, 8:02 am
#1149
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,335
I booked several award tickets for later this year. They all say they are CPU eligible. I had a UA card earlier this year but cancelled and did not pay using the card obviously. I assume it was a system glitch.
As for booking first full, it seems to be up to the GA. Sometimes, they leave the aisle clear, sometimes they alternate seats, sometimes they just book full. On my last flight, it was booked full but the FA actually called up everyone that was CPUed and told them that he was holding their original Y seat assignment incase they wanted to decline the upgrade. No one declined. This calling up thing is either something new or more inconsistencies among GAs.
May 18, 2020, 8:26 am
#1150
Suspended
Join Date: May 2019
Location: Chicago
Programs: ,united 1k, AA EXP, HH Diamond,BA gold, Hyatt globalist
Posts: 974
Do you have a UA MP credit card?
I booked several award tickets for later this year. They all say they are CPU eligible. I had a UA card earlier this year but cancelled and did not pay using the card obviously. I assume it was a system glitch.
As for booking first full, it seems to be up to the GA. Sometimes, they leave the aisle clear, sometimes they alternate seats, sometimes they just book full. On my last flight, it was booked full but the FA actually called up everyone that was CPUed and told them that he was holding their original Y seat assignment incase they wanted to decline the upgrade. No one declined. This calling up thing is either something new or more inconsistencies among GAs.
I booked several award tickets for later this year. They all say they are CPU eligible. I had a UA card earlier this year but cancelled and did not pay using the card obviously. I assume it was a system glitch.
As for booking first full, it seems to be up to the GA. Sometimes, they leave the aisle clear, sometimes they alternate seats, sometimes they just book full. On my last flight, it was booked full but the FA actually called up everyone that was CPUed and told them that he was holding their original Y seat assignment incase they wanted to decline the upgrade. No one declined. This calling up thing is either something new or more inconsistencies among GAs.
May 18, 2020, 9:49 am
#1151
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,335
The card was cancelled months before I made the bookings. and I thought one of the requirements was that you had to use the card to pay for the booking
May 19, 2020, 11:59 am
#1152
Join Date: Dec 2014
Location: Haze gray and underway
Programs: UA 1K 2MM, HH Diamond, Marriott 'clink clink' Titanium
Posts: 1,784
Purchased a new trip today (Tuesday) LAX-DEN-RAP for Thursday. Purchased econ lowest selected seats and directly after my confirmation E-mail I was notified I qualified for a CPU on both legs.
May 19, 2020, 12:45 pm
#1153
FlyerTalk Evangelist
Join Date: Feb 2007
Location: Los Angeles / Basel
Programs: UA 1K MM, AA EXP, Hyatt Globalist
Posts: 26,956
May 19, 2020, 9:54 pm
#1154
Join Date: Dec 2014
Location: Haze gray and underway
Programs: UA 1K 2MM, HH Diamond, Marriott 'clink clink' Titanium
Posts: 1,784
2A out of LAX 4A out of DEN.
Now out to try my luck on Saturday
Now out to try my luck on Saturday
May 20, 2020, 8:10 am
#1155
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,352
-RM