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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Mar 18, 2020, 10:15 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
To check status of a particular UC or PL
https://www.united.com/en/us/fly/tra...locations.html

--- 13 July 2022 update 40 UC locations (31 airports) are now open
These United Club locations are currently open:
  • Atlanta (North Terminal, Concourse T, between Gates 11 and 12)
  • Austin (near Gate 22)
  • Boston (near Gate B24)
  • Chicago O’Hare (near Gate B6, near Gate B18, near Gate C16 and across from Gate F9)
  • Cleveland (between Gates C14 and C16)
  • Dallas/Fort Worth (between Gates E6 and E7)
  • Denver (near Gate B32 and Popup near B59)
  • Fort Lauderdale (near Gate C1)
  • Honolulu (above Gates G2 and G3)
  • Houston Intercontinental (near Gate E11, Gate C1, Gate C33 and Terminal B, South Mezzanine)
  • Las Vegas (between Gates D33 and D35)
  • London Heathrow (Terminal T2b, up one level across from Gate B46)
  • Los Angeles (near Gate 71A)
  • Mexico City (Airside, Mezzanine Level, Terminal 1 near Gate H)
  • Minneapolis (Concourse E, between Gates E6 and E8)
  • New Orleans (neat Gate 7)
  • New York/LaGuardia (near entrance of Gates 40-59)
  • New York/Newark (near Gate C74, near Gate C93 (PopUp), and Term A2)
  • Orange County, CA (near Gate 9)
  • Orlando (near Gate B43)
  • Philadelphia (between Concourses C and D)
  • PDX (Concourse E, Gate E1) website not yet undated
  • Raleigh/Durham (across from Gates D1 and D3)
  • San Antonio (between Gates B3 and B5)
  • San Diego (between Gates 47 and 48)
  • San Francisco (near Gate E4, and near Gate F11, and between Gates G6 and G9)
  • Seattle (across from Gate A10)
  • Washington Dulles (near Gate C7, near Gate D8 and near Gate 17)
  • Washington Reagan (near Gate 11 in Terminal B)
International UCs
  • LHR is open
  • MEX is open
  • NRT, HKG, GUM are closed
Polaris Lounges
  • IAD -- opened 21 Oct 2021
  • EWR - opened 15 Nov 2021
  • IAH -- opened 30 Nov 2021
  • ORD - opened 7 Dec 2021
  • SFO - opened 4 Jan 2022
  • LAX - opened 2 March 2022
and
Other UCs
DEN East (B44) closed (Sept 2021) for renovations -- up to a year, maybe will have a mini-Polaris section; Popup now open near B59.
No updates on reopening of the SFO Mezziane UC (no longer listed at all), IAD Midfield, near C4, or IAH Terminal A-A9

And some dated info for other clubs / lounges - unclear if still on this schedule with the delay in return of international business travel
Re-openned International UCs ( LHR, NRT, MEX, & GUM) HKG has not re-openned
And under construction
The new EWR UC is under active construction (?May 2022) Openning May 2022
The PHX UC, in the new terminal, summer 2022?
================================================== ====================
Older information (potentially out of date)


List of UCs, PLs and (any) ALs - as of 2020-03-29:

Code:
ID Airport Type Open? Location
-- ------- ---- ----- --------
1 ATL United Club Open Terminal T, Gates 11/12
2 AUS United Club Open West Concourse, Gate 22
3 BOS United Club Open Terminal B, Gate 24
4 ORD Polaris Lounge Closed Terminal 1, C Concourse, Gate C18
5 ORD United Club Closed Terminal 1, B Concourse, Gate B18
6 ORD United Club Open Terminal 1, B Concourse, Gate B6
7 ORD United Club Open Terminal 1, C Concourse, Gate C16
8 ORD United Club Closed Terminal 2, F Concourse, Gate F8
9 CLE United Club Open Gates C14/C16
10 DFW United Club Open Terminal E, Gates E6/E7
11 DEN United Club Closed Concourse B, Gate B32
12 DEN United Club Open Concourse B, Gate B44
13 FLL United Club Open Terminal 1, Gate C1
14 GUM United Club Closed Gates 10/11
15 HKG United Club Closed West Concourse, Room 7W504
16 HNL United Club Open Diamond Head Concourse, Gates G2/G3
17 IAH United Club Open Terminal E, Gates E11/E12
18 IAH United Club Closed Terminal C, Gate C33
19 IAH United Club Closed Terminal B, UX Ticket Counter
20 IAH United Club Closed Terminal A, Gate A9
21 IAH United Club Open Terminal C, Gate C1
22 IAH Polaris Lounge Closed Terminal E, Gate E12
23 LAS United Club Open Concourse D, Gates 33/35
24 LHR United Club Open Terminal 2, Gate B46
25 LAX United Club Open Terminal 7, Gate 71A
26 LAX Polaris Lounge Closed Terminal 7, Gates 73/75A
27 MEX United Club Closed Terminal 1, Gate H
28 MSP United Club Open Concourse E, Gates E6/E8
MSY United Club Closed Concourse C, Gate C7
29 LGA United Club Open Terminal B, Gates 40-59 Entrance
30 EWR United Club Open Terminal C, Gate C74
31 EWR United Club Closed Terminal A, Concourse A2
32 EWR United Club Closed Terminal C, Gate C93
33 EWR United Club Gone Terminal C, Gate C124
34 EWR Polaris Lounge Open Terminal C, Gates C102/C120
35 SNA United Club Open Gate 9
36 MCO United Club Open Concourse B, Gate 43
37 PHL United Club Closed Level 2, Concourses C/D
38 PHX United Club Closed (was Terminal 2, Gate 7, to be Terminal 3)
39 PDX United Club Open Concourse E, Gate E1
RDU United Club Closed Terminal 2, Gates D1/D3
40 SAT United Club Open Terminal B, Gates B3/B5
41 SAN United Club Open Terminal 2, Mezzanine Level, Gates 47/48
42 SFO United Club Open International Terminal, Boarding Area G, G6/G9
43 SFO United Club Open Terminal 3, Boarding Area F, Rotunda, Gate F11
44 SFO United Club Closed Terminal 3, Boarding Area E, Gate E4
45 SFO United Club Closed Terminal 3, Mezzanine Level, Gate E2
46 SFO Polaris Lounge Closed International Terminal, Security Checkpoint
47 SFO Arrivals Lounge Gone Terminal 3, Baggage Level
48 SEA United Club Open Concourse A, Mezzanine Level, Gate A10
49 NRT United Club Closed Satellite 3, Airside
50 DCA United Club Open Terminal B, Gate 11
51 IAD United Club Closed Concourse C, Gate C4
52 IAD United Club Closed Concourse C, Gate C7
53 IAD United Club Open Concourse D, Gate D8
54 IAD United Club Open Concourse C, Gate C17

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COVID19: PL/UCs Suspended Ops; 40 UCs are now opened; All PLs open.

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Old Dec 7, 2021, 7:32 am
  #2866  
 
Join Date: Mar 2005
Location: KOA/PHKO
Programs: Starbucks Gold :-)
Posts: 831
Originally Posted by cleguy
a post in the ord pl thread reports it is open.
🙌🏼🙌🏼🙌🏼
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Old Dec 7, 2021, 9:02 am
  #2867  
 
Join Date: Nov 2004
Posts: 325
Originally Posted by CLEguy
A post in the ORD PL thread reports it is OPEN.
I can confirm this as I was just there.
The ORD PL re-opened today.
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Old Dec 7, 2021, 2:19 pm
  #2868  
 
Join Date: Oct 2017
Posts: 22
Any word on T3 lounge at PHX?

Has anyone heard anything about the lounge at Sky Harbor? I have pretty much given up hope for a United lounge at T3.
seattletraveller is offline  
Old Dec 7, 2021, 4:35 pm
  #2869  
 
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,454
Originally Posted by seattletraveller
Has anyone heard anything about the lounge at Sky Harbor? I have pretty much given up hope for a United lounge at T3.
I was told summer 2022.
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Old Dec 9, 2021, 12:32 am
  #2870  
 
Join Date: Dec 2006
Programs: United 1k aa exec plat
Posts: 1,842
does anyone know when the sfo or lax PL will open ( i know next yr but have int flights jan 5 and jan 12 and trying to decide which airport to go thru?thanks

Originally Posted by flyingrohit
sorry maybe “figuring out all the kinks” is expecting too much but I seem to see far more staffing related issues related to EWR compared to the IAD PL thread or IAH, but I’ll discount IAH as it’s not been reopened long enough for a good sample size.
theres a dedicated IAH PL thread is there?point me to it please as i cant find-thanks

Last edited by WineCountryUA; Dec 19, 2021 at 8:49 pm Reason: merged consecutive posts by same member
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Old Dec 9, 2021, 2:02 am
  #2871  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Originally Posted by bryanwallace
does anyone know when the sfo or lax PL will open ( i know next yr but have int flights jan 5 and jan 12 and trying to decide which airport to go thru?thanks
SFO is supposed to open on 1/4 so that’s a real real tight one but I suppose given how good they’ve been about their other PLs that could happen.

Originally Posted by bryanwallace
theres a dedicated IAH PL thread is there?point me to it please as i cant find-thanks
Yes someone I would appreciate the link too I have lots of pictures to post of the IAH PL updates from my visit yesterday since no one seems to have done it yet and I don’t want to blast this thread with it if I can avoid it
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Old Dec 9, 2021, 4:55 pm
  #2872  
 
Join Date: Dec 2006
Programs: United 1k aa exec plat
Posts: 1,842
Originally Posted by flyingrohit
SFO is supposed to open on 1/4 so that’s a real real tight one but I suppose given how good they’ve been about their other PLs that could happen.



Yes someone I would appreciate the link too I have lots of pictures to post of the IAH PL updates from my visit yesterday since no one seems to have done it yet and I don’t want to blast this thread with it if I can avoid it
thanks on sfo-any idea on LAX?

keen to see your IAH PL report ..
bryanwallace is offline  
Old Dec 9, 2021, 6:42 pm
  #2873  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Originally Posted by bryanwallace
thanks on sfo-any idea on LAX?

keen to see your IAH PL report ..
said to be 1/24. I was at LAX UC 2 days ago and asked this question to agent, agent said “by Feb for sure just depends on how this new variant plays out”. I said I heard from some people that went to a MP event that 1/24 is the target date and agent said “oh really? I had no idea we weren’t told this”. Make of that what u will.

as for IAH will post pics shortly, took lots of pics but will only post the relevant food and drinks ones as no point showing layout pics that anyone can find on Google (mods sorry if there’s a more specific IAH PL thread I looked and looked and couldn’t find anything).

edit: found IAH thread and posted my pics there: IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...

Last edited by flyingrohit; Dec 10, 2021 at 5:11 pm
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Old Dec 10, 2021, 7:51 am
  #2874  
 
Join Date: Aug 2009
Location: ORF
Programs: UA 1K MM, Hilton Lifetime Diamond, Accor Silver, Marriott Gold, CAM Card
Posts: 392
UA LHR lounge to open on 15 Dec

We checked into our flight to EWR today at LHR. The check in agent told us that the UA lounge would reopen on Wednesday (15 Dec). We missed it by under a week.

We’re currently in the Singapore Air lounge.
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Old Dec 10, 2021, 7:53 am
  #2875  
 
Join Date: Sep 2021
Posts: 34
Originally Posted by jefftiger
We checked into our flight to EWR today at LHR. The check in agent told us that the UA lounge would reopen on Wednesday (15 Dec). We missed it by under a week.

We’re currently in the Singapore Air lounge.
Fantastic news! Looking forward to the 24th, then.
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Old Dec 10, 2021, 5:07 pm
  #2876  
 
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Ok to everyone wondering (including myself) where the IAH PL thread is, it’s here and I posted my latest pics there.

IAH Polaris lounge (E11/12 - top fl) -- Reviews, Experiences, Q&A, ...
flyingrohit is offline  
Old Dec 11, 2021, 12:37 am
  #2877  
 
Join Date: Dec 2006
Programs: United 1k aa exec plat
Posts: 1,842
thanks all
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Old Dec 11, 2021, 5:18 am
  #2878  
 
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,165
Originally Posted by EWR764
I wonder if something like this could be expanded to other locations, especially at airports where there are space constraints and/or long distances from other clubs. EWR C-2, forthcoming operations on SFO D concourse, IAD low A come to mind.
Methinks that in at least some of those locations this "club" concept may conflict with the terms of leases with concessionaires given that the only meaningful difference would seem to be that you aren't [directly] paying for the food/beverage that you're talking with you -- of course, if that were an issue, UA or the managing airport authority (as the case may be) could negotiate that carve-out as part of concession renewals... but something for IAD A, for example, would be most appreciated for that heck hole
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Old Dec 11, 2021, 9:06 am
  #2879  
 
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 2,773
Originally Posted by jefftiger
We checked into our flight to EWR today at LHR. The check in agent told us that the UA lounge would reopen on Wednesday (15 Dec). We missed it by under a week.

We’re currently in the Singapore Air lounge.
Yes I was in LHR today and was told they are restocking the refrigerators this weekend so they hoping for an opening in the next week or latest week after.
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Old Dec 11, 2021, 10:44 am
  #2880  
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Join Date: Jan 2005
Location: If only I knew
Programs: Several of my own making in which I was recently fast-tracked to super-duper-über-elite status
Posts: 1,074
Originally Posted by ani90
Yes I was in LHR today and was told they are restocking the refrigerators this weekend so they hoping for an opening in the next week or latest week after.
That would be great. Also hoping the SFO PL will open as planned on 1/4, just in time for my flight on 1/5.
stanj is offline  


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