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UA forces POS to credit card billing country -- restricts which site/card can be used

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Old Mar 1, 2020, 10:34 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
POS ==> Point of Sale. For UA, this determines pricing, inventory, fare rules, (in some cases - change fees) ....

Originally Posted by emcampbe
united handles point of sale by credit card billing address. So will change the price to the local point of sale, based on billing address. If your CC is Canadian with Canadian address, and you start searching from US site, you’ll get the pricing swotcheroo. Sometimes, it’s not much of a difference. Sometimes it is. There can be different class availability, and exchange rate isn’t necessarily up to date.

Online OTAs should let you bill to whatever card you want, so that’s one solution.
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UA forces POS to credit card billing country -- restricts which site/card can be used

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Old May 15, 2023, 1:40 pm
  #106  
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Originally Posted by bocastephen
As a general rule, I would avoid an OTA, especially overseas, if you can find a proper travel agent to handle the booking. Since the agency should be earning a commission on most tickets, there is no need to charge a booking fee. Just shop around. You want someone accessible who can handle problems, rebooking, etc.

The agency GDS will be set to that location, so their fares should match what is online - unless it's a specific online-only webfare, which I've rarely seen on UA, but can be common on CX, SQ, etc.
I always try to book direct as well, but there are some times when it does make sense. It's been a long time, but I've seen some attractive domestic fares, on say, Orbitz, which are one-way, say UA, the other AA, which price cheaper than booking direct. Probably mostly moot these days, as you can typically book these one-ways at half-price from round trip, but it didn't used to be that way.

The other place where I have often used OTAs is for domestic flights in India. Particularly when flying Indigo, which I think is the largest domestic Indian carrier now (or pretty close). Many times, and as lately as last summer, there is often trouble with their website accepting any of my US-based cards, so using ClearTrip (Indian OTA) or similar makes more sense. They also often offer incentives for booking on them vs. direct (x number of INR off a flight booking with Y airline, etc.)
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