Code share in-route changes and ticket reissue
Jan 14, 2020 | 6:32 am
#1
Original Poster
Join Date: Jan 2004
Location: Golden, CO USA
Programs: UA 1K 2MM, Hilton Diamond
Posts: 795
Code share in-route changes and ticket reissue
Is it common for code share partners to reissue tickets on their own ticket stock when changes are made after the the first flight?
Trip booked on United, first two segments on United stock ‘and on United metal*’
Swiss then reissued ticket on next segment (on Swiss) due to late arrival. Ticket reissued on Swiss stock.
Return was on LH but an equipment change required a new boarding pass, now issued on LH stock.
My concern is how mileage and ticket value will be calculated with UA since they were the issuing carrier.
Thoughts?
Trip booked on United, first two segments on United stock ‘and on United metal*’
Swiss then reissued ticket on next segment (on Swiss) due to late arrival. Ticket reissued on Swiss stock.
Return was on LH but an equipment change required a new boarding pass, now issued on LH stock.
My concern is how mileage and ticket value will be calculated with UA since they were the issuing carrier.
Thoughts?
Last edited by DEN; Jan 14, 2020 at 7:29 am Reason: Added for clarity
Jan 14, 2020 | 6:51 am
#2
Join Date: Jun 2012
Posts: 3,698
See
Original Routing Credit (ORC) After Involuntary Re-Routing/Re-Booking (Merged)
If IRROPs, anything flies - can be rebooked on anything as long as airline allows and you agree
Reference Guide - Airports Information - Irregular Operations Handling
Per thread&wiki above in my first link, you can try to request for original routing credit with United,even if rebooked on another airline. Only problem is you were originally booked on LH/Swiss no UA, check thread for past experiences
Original Routing Credit (ORC) After Involuntary Re-Routing/Re-Booking (Merged)
If IRROPs, anything flies - can be rebooked on anything as long as airline allows and you agree
Reference Guide - Airports Information - Irregular Operations Handling
Carrier Order
Rebook in the following carrier order, depending on frequency of flights and the customer’s best interest:
Original receiving carrier
Own airline/Carrier Group
Star Alliance member airline
Non-Star Alliance member airline (OAL)
Rebook in the following carrier order, depending on frequency of flights and the customer’s best interest:
Original receiving carrier
Own airline/Carrier Group
Star Alliance member airline
Non-Star Alliance member airline (OAL)
Jan 14, 2020 | 9:56 am
#4
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 2MM
Posts: 3,336
Is it common for code share partners to reissue tickets on their own ticket stock when changes are made after the the first flight?
Trip booked on United, first two segments on United stock and on United metal*
Swiss then reissued ticket on next segment (on Swiss) due to late arrival. Ticket reissued on Swiss stock.
Return was on LH but an equipment change required a new boarding pass, now issued on LH stock.
My concern is how mileage and ticket value will be calculated with UA since they were the issuing carrier.
Thoughts?
Trip booked on United, first two segments on United stock and on United metal*
Swiss then reissued ticket on next segment (on Swiss) due to late arrival. Ticket reissued on Swiss stock.
Return was on LH but an equipment change required a new boarding pass, now issued on LH stock.
My concern is how mileage and ticket value will be calculated with UA since they were the issuing carrier.
Thoughts?
Jan 14, 2020 | 10:05 am
#5
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,094
As mention, ORC after travel, is the way to get this straighten out.
Jan 14, 2020 | 6:12 pm
#6
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4me
Posts: 12,069