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Skip the waitlist (STW) questions. (New Promo thru 31 July 2023?)

Old Apr 25, 2021, 3:48 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Lux Flyer
Originally Posted by Lux Flyer
Yes it's a limited time promo in many CPU markets to help people use PlusPoints before they expire at the end of July. For flights through July 31st it should be offering StW when requested at least 2 weeks in advance (as opposed to typical 30 days for international).

https://www.flyertalk.com/forum/unit...questions.html

Edit: here's the promo details they will email to you if you ask
Skip Waitlist
From time to time, our 1K members are able to use additional PlusPoints to receive a confirmed upgrade when traveling on select international long-haul flights.

When Skip Waitlist is available, youre able to either request an upgrade on our standard waitlist using fewer PlusPoints, or use additional PlusPoints to skip the waitlist and confirm your upgrade right then and there, even if upgrade inventory is closed.

Skip Waitlist availability on international long-haul flights will vary; to be eligible, you must be traveling on an eligible fare*, and request your upgrade at least 30 days from departure

*Eligible fare classes include O, A, and R (for United Premium Plus to United Polaris business); Fare classes Y, B, M, E, U, H, Q, V, W (for Economy to United Polaris business); Fare classes Y, B, M, E, U, H, Q, V, W, S, T, L, K, (for Economy to United Premium Plus).
T&Cs
  • The earning Premier member may use PlusPoints for upgrade requests for themselves or to sponsor others with the exception of Skip Waitlist upgrade requests, for which the earning Premier member must be traveling. Although the earning Premier member may use PlusPoints to request upgrades for others, PlusPoints are not transferable to other members.
  • PlusPoints used for Skip Waitlist upgrades are not refundable or transferable to other flights in the event of itinerary changes. A PlusPoints upgrade on a changed itinerary will require additional PlusPoints.
  • Skip Waitlist upgrades wont be available for corporate and agency account travelers who are using upgrades from a Corporate Upgrade Bank account.
While previous just deep South America had STW available, it was first reported 14 June of availability selectively worldwide available tile 15 Sept 2021. Unknow if this will be extended in the future.

When is STW available?
First UA needs to decide the route is eligible and then ZN seems to be the key inventory requirement.
PN or PZ is not required (if they were the regular amount would be sufficient)
Appears to be no special/separate GS STW inventory

STW has generally been limited to deep South America except for a short period in late summer 2021 when some TATL STW was offered, never to be seen again.
New Promo 20 June 2023 till 31 July 2023 (to use expiring PlusPoints?)

Originally Posted by Lux Flyer
So thanks to this promo and playing around with various flights the past day. I think there's enough data for how StW works, with the major deciding factor if it's offered being if UA has "enabled" StW for the market in question.

For StW it needs these 6 things:
Inventory (ZN for business/first; /ON for PremEcon), advance purchase met (30 days international, 14 days CPU market [promo]), eligible fare (W+ to Polaris, non-BE for PP/first), eligible market, and redeeming account is 1k/GS, redeeming account travelling on the PNR.

The StW segment(s) will confirm into PZ/RN, if there are other non-StW eligible segments in the line-of-flight they are considered "paid for" by the StW pricing and will waitlist as part of the request/process as any other waitlisted upgrade.

To summarize the different scenarios:

To find StW
-Redeeming account must be GS/1K and must be travelling on the PNR
-PlusPoints being used to StW must not expire prior to the flight (oldest, eligible PlusPoints taken first)
-Cannot have pending upgrade WL request

To Polaris
  • ZN inventory
  • 30+ days in advance
  • Fare class: non-award, published W or higher
  • Eligible market (only appears to be GRU, GIG, EZE, SCL, and LIM as of June 2023)
  • Cost per person; 140 PlusPoints from economy/110 PlusPoints from premium economy
  • Confirms into PZ
To Premium Plus
  • ON inventory (yes, it appears when StW is offered to PremiumPlus, it is effectively allowing last seat inventory)
  • 30+ days in advance
  • Fare class: any non-BE published revenue fare
  • Eligible market (only appears to be GRU, GIG, EZE, SCL, and LIM as of June 2023)
  • Cost per person; 70 PlusPoints
  • Confirms into RN
To First/non-Polaris/non-premium transcon business [June/July 2023 promo]
  • ZN inventory
  • 14+ days in advance/flight prior to or on July 31st (effectively July 17th is last day to book)
  • Fare class: any non-BE published revenue fare
  • Eligible market (basically CPU markets, see promo announcement)
  • Cost per person; 70 PlusPoints
  • Confirms into PZ
Refunds/Changes
-Voluntary: forfeits the upgrade and PlusPoints
-Involuntary: PlusPoints can be redeposited if not able to be accommodated in upgraded cabin
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Skip the waitlist (STW) questions. (New Promo thru 31 July 2023?)

Old Oct 13, 2023, 4:57 am
  #451  
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Join Date: Aug 2015
Posts: 11,302
Originally Posted by rcodey
I mainly fly EWR-RSW and have never seen STW on that route . Lot of PPs will expire on Jan. 31st .
They don't offer STW on domestic flights.
jsloan and SPN Lifer like this.
fumje is offline  
Old Oct 13, 2023, 8:05 am
  #452  
 
Join Date: Mar 2004
Location: LAX IAH AMS
Programs: UA GS 1MM
Posts: 1,259
I've never seen this offered on a single flight for me.
Xyzzy likes this.
avi8tir is offline  
Old Oct 13, 2023, 11:17 am
  #453  
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Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,614
Did a random search and first flight I checked had it available. Definitely still an option. It showed as WL for this flight until I clicked 'show available UGs only' and then it showed up

cfischer is offline  
Old Oct 13, 2023, 1:31 pm
  #454  
 
Join Date: Oct 2023
Location: SF Bay Area
Programs: UA GS, Bonvoy LTP
Posts: 103
Originally Posted by cfischer
Did a random search and first flight I checked had it available. Definitely still an option. It showed as WL for this flight until I clicked 'show available UGs only' and then it showed up

That looks like EZE to Houston. The 3 hour time differnce confused me but I realized Brazil and Argentina don't do DST anymore.
AnkSFO is offline  
Old Oct 16, 2023, 12:11 pm
  #455  
 
Join Date: Jan 2005
Posts: 100
Originally Posted by AnkSFO
That looks like EZE to Houston. The 3 hour time differnce confused me but I realized Brazil and Argentina don't do DST anymore.
i'm trying to find this for that route in dec. how did you search to see it as an option?
thanks!
dag16 is offline  
Old Oct 16, 2023, 12:46 pm
  #456  
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Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,614
Originally Posted by dag16
i'm trying to find this for that route in dec. how did you search to see it as an option?
thanks!
advanced search. Add the 'want to UG using +P' option. Show only flights w/ available UGs.
cfischer is offline  
Old Oct 16, 2023, 5:33 pm
  #457  
 
Join Date: Jan 2005
Posts: 100
Originally Posted by cfischer
advanced search. Add the 'want to UG using +P' option. Show only flights w/ available UGs.
thanks, i had done that before, but it came up empty
dag16 is offline  

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