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How soon pluspoints return to my account?
United deducted 80 Pluspoints from my account when upgrade to PremiumPlus cabin was cleared two days ago. Of course, I also waitlisted for Polaris, which did not clear. How soon should I call MPSC to get the 60 points back? There was an IRROP for the first two flights of the itinerary, which may be the reason that the 60 points have not been returned to my account.
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Originally Posted by Kmxu
(Post 36179444)
United deducted 80 Pluspoints from my account when upgrade to PremiumPlus cabin was cleared two days ago. Of course, I also waitlisted for Polaris, which did not clear. How soon should I call MPSC to get the 60 points back? There was an IRROP for the first two flights of the itinerary, which may be the reason that the 60 points have not been returned to my account.
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Just do a quick chat at your leisure. Better use of time than waiting on a call.
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Recently have had to deal with PlusPoints deducted for the short legs of multileg trips (ie. EGE-DEN then DEN to SFO that didn't clear and BOS-EWR then EWR to SFO that didn't clear). I know you have to cancel out of the upgrade or lose the points on the short run but it seems like you should be able to do this through the app or online. The other day I was on the phone for nearly 30 mins trying to cancel an upgrade and redeposit the points on the long run. Just a suggestion to UA.
FWIW I probably should start just using them on the short runs as virtually NOTHING has cleared for me this year on anything over an hour. (SFO-DEN-SFO, SMF-ORD-SMF, SMF-EWR-SMF, SMF-DEN-BOS-EWR-SMF, there are others but list is already too long). Pluspoints are pretty worthless as a Plat but I should make 1K by summer, however, given my history I doubt I'll see much improvement. I don't even fool myself into thinking I'll clear a CPU these days. |
Originally Posted by nomad420
(Post 36179962)
Recently have had to deal with PlusPoints deducted for the short legs of multileg trips (ie. EGE-DEN then DEN to SFO that didn't clear and BOS-EWR then EWR to SFO that didn't clear). I know you have to cancel out of the upgrade or lose the points on the short run but it seems like you should be able to do this through the app or online. The other day I was on the phone for nearly 30 mins trying to cancel an upgrade and redeposit the points on the long run. Just a suggestion to UA......
https://cimg6.ibsrv.net/gimg/www.fly...47b9f30e68.png With PlusPoints you have the option to request specific segments and should not request a segment you can not live with (miles upgrades are a different story). PlusPoint upgrades on prime routes at peak times are a no go for 1Ks let alone Plats. What few upgrades there are are GS. As a plat, I have 3 CPUs this year so far, 500+ routes except for IAD-MCO mid week |
Originally Posted by mrsyeltzin
(Post 36084207)
I have a trip coming up with confirmed upgrades on both long haul segments, with travel ending March 30. Both upgrades confirmed into PZ space prior to getting 2023 PlusPoints extended to 3/31, and I figured after successfully getting 40 extended I would look for new PZ space and call back in to swap out pluspoints (downgrade and then upgrade immediately).
I found PZ space on the outbound (SFO-AKL) but not on the return (MEL-SFO) so I called the 1K line and was told that 1. you can't downgrade one segment only even though the long haul flights are two weeks apart on an open-jaw itinerary (EWR-SFO-AKL, MEL-SFO-EWR), and 2. don't worry because the earlier expiring points would be taken anyway, even if the system shows them as deducted. I don't believe either of those statements but I had no evidence to argue. Was I given bad information? Update: I contacted MileagePlus after the trip ended and was denied a PlusPoint reinstatement. Despite a proper explanation and argument about being steered in this direction, they refused to budge. I may try again, depending on how much effort I feel like putting into this. |
Originally Posted by WineCountryUA
(Post 36180204)
UA clearly states once a PlusPoint segment request has clear, it is NOT cancellable, short of cancelling the flight.
https://cimg6.ibsrv.net/gimg/www.fly...47b9f30e68.png With PlusPoints you have the option to request specific segments and should not request a segment you can not live with (miles upgrades are a different story). PlusPoint upgrades on prime routes at peak times are a no go for 1Ks let alone Plats. What few upgrades there are are GS. As a plat, I have 3 CPUs this year so far, 500+ routes except for IAD-MCO mid week You've had some luck with CPUs, I actually did get ONE a EGE-DEN flight, not much of a CPU but I'll take it. |
Originally Posted by Repooc17
(Post 36179739)
Just do a quick chat at your leisure. Better use of time than waiting on a call.
Originally Posted by gmt4
(Post 36179471)
I typically wait until the trip is finished then call. These things are pretty easy to resolve.
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Originally Posted by mrsyeltzin
(Post 36180247)
Update: I contacted MileagePlus after the trip ended and was denied a PlusPoint reinstatement. Despite a proper explanation and argument about being steered in this direction, they refused to budge. I may try again, depending on how much effort I feel like putting into this.
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Currently, are there any routes have consistently had PZ availability greater than week out? I'm thinking perhaps some Asian routes? I'm convinced it doesn't exist more than a month out except maybe Europe sporadically. This is based on hours of searching and coming up empty. I'm trying to go somewhere in June.
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Originally Posted by eng3
(Post 36185991)
Currently, are there any routes have consistently had PZ availability greater than week out? I'm thinking perhaps some Asian routes? I'm convinced it doesn't exist more than a month out except maybe Europe sporadically. This is based on hours of searching and coming up empty. I'm trying to go somewhere in June.
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Originally Posted by cfischer
(Post 36186185)
looking for PZ in April for a trip in June is a bit aspirational.
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Originally Posted by cfischer
(Post 36186185)
looking for PZ in April for a trip in June is a bit aspirational. There is plenty of PZ later in the year and into 2025 during the slower season.
I guess I understand June is busier than Late April/early May. But it's only a 2-4 week difference. Btw, I did stumble across one or two Europe return flights with availability but nothing to Europe. I didn't find much looking later in the year. Which routes have "plenty"?
Originally Posted by jsloan
(Post 36186422)
I mean, I guess? If you mean "your odds are much better if you wait another month or so," then probably, but if you're implying that odds would have been better sometime earlier, I strongly disagree.
I think that seems to be the case now. Last year and early this year, id say I've been able to book over a month out without much " issue". (Other than spending hours searching). I've always stumbled across something more than a month out. I agree Summer Europe is most difficult. This is the first time I'm coming up empty |
Originally Posted by eng3
(Post 36186424)
You're saying odds are better 1-2 weeks out are generally better than earlier?
Originally Posted by eng3
(Post 36186424)
I think that seems to be the case now. Last year and early this year, id say I've been able to book over a month out without much " issue". (Other than spending hours searching). I've always stumbled across something more than a month out. I agree Summer Europe is most difficult. This is the first time I'm coming up empty
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Originally Posted by jsloan
(Post 36186462)
IME, UA seems to be withholding PZ longer and longer, so, yes. Availability isn't good anywhere, but UA seems to be resisting going to PZ>0 for much longer than they have in the past, even on flights that will obviously eventually open.
Yep, my experiences also. My question is if you've noticed any routes consistently opening up early (1-2 weeks). TPE seems to be one example. ie. If I book a 1wk vacation and ug clears more than 1 wk early, that's ok. But I don't want to not have the return cleared before my outbound departs. |
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