Originally Posted by phlmke (Post 35882315)

Hello,

I have over 750 plus points with majority of them expiring end of Jan. I tried calling MileagePlus on two separate occasions, was told that nothing can be done, was transferred to the manager who assured me that they sent a request on my behalf and I will receive a response in 24-48 hours. In both cases, I never heard back. I tried to use those points on multiple occasions with no avail - 75 segments and $37K in spend booked last year. Any tips on how to get through to MileagePlus and get an extension?

Thanks all!

Originally Posted by Kmxu (Post 35882381)

Pre-COViD, UA extended 2GPUs (80 PPs) for 3 months. UA has not extended any PPs yet. See this thread for detail:
https://www.flyertalk.com/forum/unit...-30-april.html

You can call MPSC at the regular 1K line and talk to agent.

Originally Posted by WineCountryUA (Post 35875835)

In general, yes, you get re-accommodate in the upgraded cabin but realize, in the case of weather, it may be days, due to the number of folks to be re-accommodated, to get everyone handled.

Originally Posted by Aussienarelle (Post 35886212)

So I have a Y fare EWR-LAX that I know is not eligible for a CPU and I must apply PlusPoints (or miles) if I want to move to the front of the cabin (it is a not a three cabin flight but two cabin flight). My question is if I am a 1K does the upgrade for the Y fare using PlusPoints come from the PN or the PZ bucket. I know normally it would be the PZ bucket but since it is a Y fare I am wondering if this changes the bucket? I tried to look on the United website and could not find anything. Thank you.

Originally Posted by shutter41 (Post 35888199)

I have a confirmed UA W class ticket IAD-HND, HND-ORD-BWI. IAD-HND and HND-IAD are both confirmed upgrades into PZ space using plus points (no plus points were ever applied to ORD-BWI). If I call in and ask to change the last ORD-BWI leg to ORD-DCA, what would happen to the confirmed plus point upgrades? Would they stay, need to be re-cleared into PZ space, or something else?

Originally Posted by shutter41 (Post 35888199)

I have a confirmed UA W class ticket IAD-HND, HND-ORD-BWI. IAD-HND and HND-IAD are both confirmed upgrades into PZ space using plus points (no plus points were ever applied to ORD-BWI). If I call in and ask to change the last ORD-BWI leg to ORD-DCA, what would happen to the confirmed plus point upgrades? Would they stay, need to be re-cleared into PZ space, or something else?

Originally Posted by Kmxu (Post 35888447)

A skillful agent will preserve the upgrade. I would never do it on App/Web myself.
Good luck.

Originally Posted by oblisk (Post 35891808)

I just cleared an Upgrade from Y(W) -> RN, on a requested Y->RN->PZ upgrade request. My account shows the full 40 PP deducted, and the Itinerary page shows still waitlisted for PZ. Is this normal, or did something get messed up and I should call in.

https://cimg1.ibsrv.net/gimg/www.fly...18d26be420.png

Originally Posted by dshafiee (Post 35893389)

Quick question. I upgraded a good friend of mine using some expiring plus points to SYD. LAX SYD cleared but the ORD LAX does not show waitlisted. If I add it, it wants more another 20 points. Although I am a 1k 2MM, I usually do not use PP. In the old GPU/SW days it would waitlist both segments.

Is that correct?

Originally Posted by Lux Flyer (Post 35893397)

Both segments need to be selected at the time of the original request. To add on a segment after requires additional points.

Originally Posted by iapetus (Post 35893416)

I've learned this the hard way (twice; thanks, pandemic!). When requesting the PP upgrade, the system makes it look like you're requesting 20 PP per segment, but it will deduct no more than 20 PP in this instance.