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UA in no rush to respond to DL's improved Y intl service

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UA in no rush to respond to DL's improved Y intl service

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Old Aug 20, 2019, 10:35 pm
  #106  
 
Join Date: Jul 2013
Location: SJC
Programs: Southwest, Alaska, United, American Airlines
Posts: 994
Originally Posted by Artpen100
I just don't see how UA can charge a premium when its soft product is inferior.
Location, location, location! Hub location, that is. United's hub cities are among the busiest and most lucrative cities for international air traffic to and from the USA. Product is important, but time is money, too.
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Old Aug 21, 2019, 1:04 pm
  #107  
 
Join Date: Apr 2013
Location: Bucks County
Programs: UAL GS & Million Miler; Delta Lifetime Gold; Hilton Diamond; Marriott Platinum; Legion Etrangere
Posts: 1,609
From Bocastephen:

All UA does is ignore the improvements made by other airlines, and wait to pounce on their cutbacks in order to "normalize to the industry".

Unfortunately, United is just not normal and never has been since Smisek, and now Kirby. Oscar is all talk, no action as he sits back and lets Kirby wreck anything and everything he can get his hands on.
manstein58 is online now  


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