Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

United Club membership now $650 effective 8/13/19

United Club membership now $650 effective 8/13/19

Old Jun 18, 2019, 8:35 am
  #76  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 57,146
Originally Posted by findark
How do you cut the UC food options? No more soup? No food at all?
At SFO, they've cut the pepper jack cheese and brownies and downgraded the cookies. There is now typically only one soup, and it's never one of the good ones you used to see (e.g., gumbo). The spread at BOS last night was absolutely pathetic, even worse than SFO.
immaculate likes this.
Kacee is offline  
Old Jun 18, 2019, 8:52 am
  #77  
Marriott Contributor Badge
 
Join Date: Jan 2014
Location: Denver, Colorado
Programs: IHG Spire, Hilton Honors Gold, Marriott Titanium, Mileage Plus Gold
Posts: 1,736
I'm really not understanding all this complaint about "cuts". I mean I was at IAH 2 weeks ago and they still had 2 soups Baja Chicken and a broccoli one, one of the cheese has been replaced by the Pimento Cheese Spread and the bread rolls have been replaced with pita wedges which I'm guessing makes sense for the hummus and the pimento cheese dip. Brownies were there. Cookies were there. Salami and Cheese cups were there. God forbid they didn't change the choices around and we'd be hearing about how nothing ever changes. Our flight was delayed so we visited C South, C North, and the E Club and they all had the same stuff. Couple months back, I was at Orange County UC and even they had everything one would expects from the bigger clubs except they only had 1 soup which I can't fault them with their limited space.

by https://www.flickr.com/photos/115569327@N08/, on Flickr

by https://www.flickr.com/photos/115569327@N08/, on Flickr

by https://www.flickr.com/photos/115569327@N08/, on Flickr

Last edited by seat38a; Jun 18, 2019 at 9:00 am
seat38a is offline  
Old Jun 18, 2019, 8:54 am
  #78  
 
Join Date: Jan 2006
Location: In between
Programs: UA 1K 1MM, SPG/Marriott Plat, Hertz PC
Posts: 564
This is another data point to consider in my decisions for 2020:

-Have the Chase United Club Card, and I typically hit a club 2-3x/wk. I'm based in AUS, and spend a lot of time at IAH, SFO and LAX so the coverage is good. That said, with the recent changes to MP I'm struggling with the math of keeping the club card to credit all of my spend in United miles; 95% of my discretionary spend for everything outside of my mortgage, my lawn guy and my barber go on the club card, so the annual earnings are not insignificant

-Domestically, I fly United pretty much exclusively. The frequency to my most-hit locations out of AUS is great, the UC there is a little small but rarely obnoxiously crowded and I'm pretty much one stop from most global destinations. I will not fly DL, ever, and my experiences with AA have been pretty atrocious so they're not a real option. United is the familiar choice and from a service perspective, there's no real reason to switch for me so UA miles will continue to accrue at a good clip.

I see myself in a bit of a bind - fly UA, like and use the UCs frequently and will continue to accrue a lot of UA miles, which are becoming less valuable. I'm assuming the discounted rate for 1Ks is going to go up, and I'm in a holding pattern to see what the price increase does to the card annual fee. AMEX platinum not an option for me as AUS has no centurion lounge and I don't see myself flying DL/AS ever, nor is Amex widely accepted in a lot of places that I travel.

My current thinking is (opinions welcome):

-Continue my UA travel patterns, earn miles
-Shift card spend to Chase Sapphire Preferred Reserve and rack up miles to credit to other programs as needed, UA included
-Use CSPR $300 travel credit to offset paying for UC membership out of pocket - assuming the 1K rate stays at $450, that's only an additional cash outlay of $150/year. I need to confirm this is actually a benefit to which the credit can be applied.

Haven't had the time to sit down and detail out the actual numbers, but it used to be a lot easier to figure out the best value.
-
timezone_trooper is offline  
Old Jun 18, 2019, 8:57 am
  #79  
 
Join Date: Feb 2018
Posts: 48
Originally Posted by HNLbasedFlyer
Speaking from experience, The Centurion Lounge at SFO is practically not usable - I've never been there when it isn't standing room or practically standing room.....
Agree. The only lounge more crowded than EWR Terminal C are every Centurion lounge Ive ever visited.
EWR764 likes this.
Yaddablahblah is offline  
Old Jun 18, 2019, 9:23 am
  #80  
FlyerTalk Evangelist
 
Join Date: Apr 2006
Location: Los Angeles, California
Programs: United, American, Delta, Hyatt, Hilton, Hertz, Marriott
Posts: 14,933
Originally Posted by scubadu



Ah... well your last post explains a good bit.

Would membership still "make sense" if you were actually the one footing the bill? And would you be as interested in a long overdue increase if you were footing the bill?

Regards
Yes. I get value out of the clubs.
ContinentalFan is offline  
Old Jun 18, 2019, 9:39 am
  #81  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 57,146
Originally Posted by seat38a
I'm really not understanding all this complaint about "cuts". I mean I was at IAH 2 weeks ago . . .
I'm not understanding the posts by people who visited a single club two weeks ago and assume their experience is the current norm throughout the system, despite multiple reports here to the contrary. It's like someone who got the Thai chicken noodles on their single long-haul this year and claims they "don't understand" all the complaints about Polaris meal cuts. Ever hear of the exception that proves the rule?

If you come through other clubs, including SFO, BOS, PHX, and SAN (just the ones I've visited recently), it will be quite apparent what we are talking about.
SS255 likes this.
Kacee is offline  
Old Jun 18, 2019, 9:48 am
  #82  
 
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
Originally Posted by AirbusFan2B


Looks like there are only 8 Centurion lounges in the US (Oct. 3, 2018): DFW, IAH, LAS, MIA, LGA, PHL, SFO, SEA. Out of those, only 6 are at least reasonably convenient to UA gates: IAH, LAS, LGA, PHL, SFO, SEA. Only 2 of those are UA hubs. And with restrictions of departure-only (SFO) and severe overcrowding, as good as the f&b might be, I fail to understand how AMEX Centurion is a viable alternative to UA Clubs except for those who happen to be based in that half dozen of cities. UA has clubs in 27 US airports, multiple in some...
I think you are missing my point. My point is that if one is looking at "who I fly" and a good lounge experience is part of the package, well then UA is making itself less and less competitive. First, its UC lounges are the worst of the major airlines (SkyClubs are much nicer as are the Admiral's clubs and Alaska's lounges are getting better), Second, their are opinions - specifically an AMEX Plt card - which give lounge access at some airports when flying UA (IAH, SFO, SEA) or when flying on either Delta or Alaska give full access to their lounge network.

As an e.g. I had to get two tickets back from LAX last Thursday, and the options (both $200 one way) were UA or AS. I have lounge access with my AMEX when flying on AS, but have given up my UC club card a long time ago. Guess who got my $400?

Big picture, what UA is doing with its lounges - splitting off the highest value (Polaris) traffic - and as a result falling further behind in the base level UC lounges, while raising prices - is just another piece of United offering an inferior product and service package. If someone is 110% tied into United, well then it does not matter. But as this thread shows - with a lot of formerly loyal UA flyers who are long time posters saying this is part of exploring their options - these kinds of things will ultimately impact UA's ability to retain traffic, which will be a big issue when the economy next crashes, which may be sooner rather than later.

and P.S. There is also a Centurion at HKG - which is vastly superior to now dumpy UC - and right near the UA gates and also LAS, and they are adding lounges at DEN, LAX, JFK, CLT, LHR, and PHX all of which are currently in the works. The difference in the AMEX PLT card is that it is airline agnostic. Works anytime you travel on DL or AS (where you get same day lounge access to their lounges) and also if you fly UA in places where their is a lounge.

Last edited by spin88; Jun 18, 2019 at 9:54 am
spin88 is offline  
Old Jun 18, 2019, 9:51 am
  #83  
FlyerTalk Evangelist
 
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,715
Originally Posted by Kacee
At SFO, they've cut the pepper jack cheese and brownies and downgraded the cookies. There is now typically only one soup, and it's never one of the good ones you used to see (e.g., gumbo). The spread at BOS last night was absolutely pathetic, even worse than SFO.
Impressive.. it was already so bad I was skeptical there was anywhere down to go I actually have a soft spot for the SFO Rotunda club because it's a beautiful space, but I would never imagine going there to eat.

I'll be spending a lot of next quarter on DL, so I am curious to see how the SC measures up... IIRC you have much good to say about SFO.
findark is offline  
Old Jun 18, 2019, 10:00 am
  #84  
FlyerTalk Evangelist
 
Join Date: Aug 2015
Posts: 11,790
Originally Posted by seat38a
I'm really not understanding all this complaint about "cuts". I mean I was at IAH 2 weeks ago and they still had 2 soups Baja Chicken and a broccoli one, one of the cheese has been replaced by the Pimento Cheese Spread and the bread rolls have been replaced with pita wedges which I'm guessing makes sense for the hummus and the pimento cheese dip. Brownies were there. Cookies were there. Salami and Cheese cups were there. God forbid they didn't change the choices around and we'd be hearing about how nothing ever changes. Our flight was delayed so we visited C South, C North, and the E Club and they all had the same stuff. Couple months back, I was at Orange County UC and even they had everything one would expects from the bigger clubs except they only had 1 soup which I can't fault them with their limited space.

img
IMG_5199 by B H, on Flickr

img
IMG_5200 by B H, on Flickr

img
IMG_5201 by B H, on Flickr
I was at the IAH E club last week, and there was only one soup. I didn't check other IAH locations, but in the last month SFO, ORD and IAD — all hubs — also had only one soup when I was at those clubs. Change doesn't bother me, but this looks a lot like reduction rather than rotation.
fumje is offline  
Old Jun 18, 2019, 10:11 am
  #85  
Marriott Contributor Badge
 
Join Date: Jan 2014
Location: Denver, Colorado
Programs: IHG Spire, Hilton Honors Gold, Marriott Titanium, Mileage Plus Gold
Posts: 1,736
Originally Posted by Kacee
I'm not understanding the posts by people who visited a single club two weeks ago and assume their experience is the current norm throughout the system, despite multiple reports here to the contrary. It's like someone who got the Thai chicken noodles on their single long-haul this year and claims they "don't understand" all the complaints about Polaris meal cuts. Ever hear of the exception that proves the rule?

If you come through other clubs, including SFO, BOS, PHX, and SAN (just the ones I've visited recently), it will be quite apparent what we are talking about.
Actually, was at SFO couple months ago. Nothing unusual. Had my cookies brownies and soups. Stopped into the rotunda one which is the crappiest one at SFO after looking for seating at Centurion Lounge. Was at EWR club again nothing special or unusual. Already mentioned SNA. Kind of old news but was at Denver club last year, nothing unusual or cut. Will be at EWR again in July and in Boston club in August. May or may not be in Austin UC in Mid October. Possible back in Denver in Late October. SFO at least 4 more times this year. I'll report back again after visiting them. As usual, I'll take pictures to show how crappy or good it was.

Last edited by seat38a; Jun 18, 2019 at 10:19 am
seat38a is offline  
Old Jun 18, 2019, 10:12 am
  #86  
 
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,490
Originally Posted by fumje
I was at the IAH E club last week, and there was only one soup. I didn't check other IAH locations, but in the last month SFO, ORD and IAD — all hubs — also had only one soup when I was at those clubs. Change doesn't bother me, but this looks a lot like reduction rather than rotation.
On my last visit to an EWR club in late May (5/28 or so), I think there were two on offer. Now that the summer travel season is in full swing, I don't even bother with the Terminal C clubs unless I need coffee. They really are terrible (yes, I know, "you hear us," United... but where are the results?). More recently, in DEN, there were two, a cheddar broccoli and vegetarian chili, IIRC.
EWR764 is offline  
Old Jun 18, 2019, 10:23 am
  #87  
Marriott Contributor Badge
 
Join Date: Feb 2014
Posts: 397
Originally Posted by Kacee
At SFO, they've cut the pepper jack cheese and brownies and downgraded the cookies. There is now typically only one soup, and it's never one of the good ones you used to see (e.g., gumbo). The spread at BOS last night was absolutely pathetic, even worse than SFO.
Last Friday SFO had Italian wedding soup (not bad), cheeses and meats. Downgraded cookies but a make your own hot chocolate bar thing with whipped cream, sprinkles and marshmallows.

My workaround is to try and only connect in SFO when doing international trips in J so that I can eat at the Polaris lounge. Friday was a failure of my workaround.
itsMoe is offline  
Old Jun 18, 2019, 10:37 am
  #88  
FlyerTalk Evangelist
 
Join Date: Jul 2010
Programs: AA
Posts: 14,903
For me one of the biggest things missing from UCs is showers. If raising the price brought those back, then it would up the value proposition.
wrp96 is offline  
Old Jun 18, 2019, 10:40 am
  #89  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 57,146
Originally Posted by itsMoe
Last Friday SFO had Italian wedding soup (not bad), cheeses and meats.
Yes, one soup. Bet they only had the orange cheddar cheese cubes.
Kacee is offline  
Old Jun 18, 2019, 10:41 am
  #90  
 
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,490
Originally Posted by wrp96
For me one of the biggest things missing from UCs is showers. If raising the price brought those backs, then it would up the value proposition.
Absolutely, especially at hubs, or stations with inbound redeyes. Thinking, at minimum, LAX (new club was supposed to have showers, then those were Smiseked away thanks to Project Quality), SFO, IAH, ORD, EWR, IAD, and BOS. HNL and DEN would be wish list.

I always write about this: AA and DL have them as part of their "basic" lounge product; United's value proposition suffers by comparison.
ContinentalFan, spin88 and Kacee like this.
EWR764 is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.