LX (Swiss) Phantom Award Space
#16
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,459
what does surprise me is the unwillingness to open up a seat in I (J cabin) on some UA TATL flight - SFO-FRA or SFO-LHR would be my first ask. Then a nice shower in the lounge and a short Y (X) flight to ZRH on LX or LH. Alternatively, something out of ORD, with a UA connection at one end and an LX or LH connection at the other would still work.
Perhaps a request through 1K Voice could help?
Perhaps a request through 1K Voice could help?
#17
Join Date: Nov 2008
Location: SFO
Programs: UA MM Gold, AA Ex Plat, SPG Plat,Hyatt Diamond, Marriott Gold, National Executive Elite
Posts: 992
Well I lost my 1k status (need to update profile ) I switched over to AA few years back. I am million Miller Gold now maybe that's why they sort of brushed me off
#18
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
That would explain the lack of a proactive resolution. Without status at United, you're dependent on the "kindness of strangers". And that is in pretty short supply these days.
#19
Suspended
Join Date: Oct 2015
Posts: 99
I recently took advantage of the small arbitrage window and booked LX F using UAMP ... Ticketed immediately, even with subsequent amendments to the ticket
LAX-ZRH in LX F is 110k, but after amending, now it's
LAX-(LX F)-ZRH-FRA-(NH F)-HND for the exact same 110k
Hopefully I'll submit a trip report
LAX-ZRH in LX F is 110k, but after amending, now it's
LAX-(LX F)-ZRH-FRA-(NH F)-HND for the exact same 110k
Hopefully I'll submit a trip report
#20
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
I recently took advantage of the small arbitrage window and booked LX F using UAMP ... Ticketed immediately, even with subsequent amendments to the ticket
LAX-ZRH in LX F is 110k, but after amending, now it's
LAX-(LX F)-ZRH-FRA-(NH F)-HND for the exact same 110k
Hopefully I'll submit a trip report
LAX-ZRH in LX F is 110k, but after amending, now it's
LAX-(LX F)-ZRH-FRA-(NH F)-HND for the exact same 110k
Hopefully I'll submit a trip report
#21
Join Date: Nov 2006
Location: EWR
Programs: UA MM GS, Marriott Titanium
Posts: 519
I recently took advantage of the small arbitrage window and booked LX F using UAMP ... Ticketed immediately, even with subsequent amendments to the ticket
LAX-ZRH in LX F is 110k, but after amending, now it's
LAX-(LX F)-ZRH-FRA-(NH F)-HND for the exact same 110k
Hopefully I'll submit a trip report
LAX-ZRH in LX F is 110k, but after amending, now it's
LAX-(LX F)-ZRH-FRA-(NH F)-HND for the exact same 110k
Hopefully I'll submit a trip report
And what is this amendment strategy?
Thanks
#22
Suspended
Join Date: Oct 2015
Posts: 99
And it's not really "amendment" but simply extending the one way trip from LAX ZRH out to LAX ZRH HND - a super long way from LA to Tokyo, but get to experience 2 of the best F products within the alliance for the exact same number of miles ($0 change fee for 1K)
#23
Join Date: Nov 2008
Location: SFO
Programs: UA MM Gold, AA Ex Plat, SPG Plat,Hyatt Diamond, Marriott Gold, National Executive Elite
Posts: 992
Yea pretty much , I guess my Gold status and being a MM does not mean anything , like the old saying what have you done for me lately 🤔
#24
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,459
Normally it's impossible, but for about 3 hours last Thursday around early afternoon, LX accidentally published bookable inventory for UA and AC mileage members (my friend tried AV lifemiles didn't work) most were phantom inventory but i found the real one. And to boot, it's the new product on 777-300ER.
#25
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
#26
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,459
LX has a history of cancelling "mistake" tix, including F awards booked by non-HON/SEN.
* The exception is that if the pax has incurred non-refundable expenses in reliance on the booking, the carrier is required to reimburse those. Which it seems our original OP (cbrown5294) did.
#27
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
The DOT will no longer force carriers to honor "mistake" fares, and this one was unquestionably a mistake.* You can thank the folks who exploited the DKK mistake for this little "enhancement" to DOT policy.
LX has a history of cancelling "mistake" tix, including F awards booked by non-HON/SEN.
* The exception is that if the pax has incurred non-refundable expenses in reliance on the booking, the carrier is required to reimburse those. Which it seems our original OP (cbrown5294) did.
LX has a history of cancelling "mistake" tix, including F awards booked by non-HON/SEN.
* The exception is that if the pax has incurred non-refundable expenses in reliance on the booking, the carrier is required to reimburse those. Which it seems our original OP (cbrown5294) did.
The successful booking by arbitrage was not by cbrown5294, but by jeedk. Perhaps the NH continuation will count as a non-refundable expense in that transaction?
#28
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,459
Sorry. IMO, LX can probably cancel the mistake F awards without DOT sanction. I'm not sure the cbrown5294 scenario counts as a mistake, and if it did, the purchase of return flights would likely except him from the exception.
#29
Suspended
Join Date: Oct 2015
Posts: 99
It would be harder for LX to argue it was a mistake considering there was no "hack" involved like RGN departure or DKK currency conversion ... It was publicly bookable award inventory (O/I/X) visible on StarNet and available to multiple partners.
#30
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,459
And there doesn't have to be a hack. Just a mistake:
As a matter of prosecutorial discretion, the Enforcement Office will not enforce the requirement of section 399.88 with regard to mistaken fares occurring on or after the date of this notice so long as the airline or seller of air transportation: (1) demonstrates that the fare was a mistaken fare; and (2) reimburses all consumers who purchased a mistaken fare ticket for any reasonable, actual, and verifiable out-of-pocket expenses that were made in reliance upon the ticket purchase, in addition to refunding the purchase price of the ticket.