Cancelled Flight w. Confirmed GPU
Apr 8, 2019, 10:29 am
#47
Join Date: Oct 2015
Location: SAN
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I had an interesting twist on this happen last year. UA 59, FRA-SFO, diverted to KEV due to medical emergency. We spent the night in KEV as the crew turned illegal. I was GPU'ed into J on the original UA59, but that flight then terminated at KEV. The flight to SFO from KEV the next day (same plane, same crew, same passengers) was no longer UA59, but was now called UA2700. And I found myself in Y all of a sudden.
It took a rather spirited discussion with the phone agent and talking to a supervisor on the 1k line to reinstate my GPU.
It took a rather spirited discussion with the phone agent and talking to a supervisor on the 1k line to reinstate my GPU.
I guess in your case it was not canx but a new leg? Still with same plane and same pax why not just copy across the seating chart?
Apr 8, 2019, 7:23 pm
#48
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
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You must be very special as there are zero other reports like this. Maybe for some reason they do it for you and you got lucky that no partner airline has downgraded you yet ... but trust all the other posters ... it is neither common nor is it SOP and it most certainly is extremely risky.
Apr 8, 2019, 7:43 pm
#49
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
I flew ORD-NRT-SIN in upgraded business a few years back. The ORD-NRT flight was going to be too late to make the connection. I had enough time to go to the GS office and the agent put me on SQ in business class. When I arrived at NRT, there was an agent waiting for me with a sign with my name on it. I told her that this can't be good It wasn't - SQ refused the business class seat.. She said I had three options: Y on SQ, go the next day in UA business or go to HND on ANA in business. I chose the third option. The only bummer was that I had to take a bus to HND.
They have a relationship with ANA and LH, but not with others to force business on an upgrade.
They have a relationship with ANA and LH, but not with others to force business on an upgrade.
Aug 23, 2019, 3:54 pm
#50
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Location: NYC
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Slight variation on the theme
booked SF-IAH-SYD in PZ but SF-IAH is delayed due to engine issues on the inbound. No luck on standing by earlier to IAH.
SF-SYD is sold out in Y and J and LA-SYD doesn’t operate tonight so my choices are AC via YVR and NZ via AKL. Is one of those two airlines a better bet for having UA maintain J or am I SOL?
SF-SYD is sold out in Y and J and LA-SYD doesn’t operate tonight so my choices are AC via YVR and NZ via AKL. Is one of those two airlines a better bet for having UA maintain J or am I SOL?
Aug 23, 2019, 4:33 pm
#51
Moderator: United Airlines
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booked SF-IAH-SYD in PZ but SF-IAH is delayed due to engine issues on the inbound. No luck on standing by earlier to IAH.
SF-SYD is sold out in Y and J and LA-SYD doesn’t operate tonight so my choices are AC via YVR and NZ via AKL. Is one of those two airlines a better bet for having UA maintain J or am I SOL?
SF-SYD is sold out in Y and J and LA-SYD doesn’t operate tonight so my choices are AC via YVR and NZ via AKL. Is one of those two airlines a better bet for having UA maintain J or am I SOL?
Aug 23, 2019, 5:16 pm
#52
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Location: NYC
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Surprisingly they were amenable to either. I took AC.
I have a BP issued with a seat assigned in J. However, when I get to AC website it says Economy-Flex but cabin type J
Should I be concerned or just don’t come in contact w any human at AC before I scan my BP?
I have a BP issued with a seat assigned in J. However, when I get to AC website it says Economy-Flex but cabin type J
Should I be concerned or just don’t come in contact w any human at AC before I scan my BP?
Aug 23, 2019, 7:05 pm
#53
Join Date: Dec 2006
Location: Silicon wasteland
Programs: UA 1KMM
Posts: 1,381
Get it fixed now. UA owes you a J seat due to IRROPS, no matter how you got there.
Aug 23, 2019, 7:38 pm
#54
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Join Date: Apr 2013
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But that's not correct on an upgraded ticket. CoC specifically limits UA's obligation to transport in same class of service to flights on its own metal.
Aug 23, 2019, 7:45 pm
#56
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you should be concerned. AC might work out. LX would definitely not. Not a route where I would take chances. Take a UA flight tomorrow ...