United App: discussion, bugs, ... (Android , IOS, ...) {Archive}
#166
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,351
Flying on the 26th and will update APP on the 24th as soon as it's available....so I can complain about it here on FT!
#167
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,344
I'm flying on the 24th and have no problems updating the app that morning if it's out. Remember, United may release it to Google and Apple on the 24th but they both will take their time to test it and make sure it doesn't cause crashes, etc. on the OS. It could be days before the public gets it. Or, United could have already sent it to Google and Apple and they've scheduled the 24th as the "go" date. Guess we'll see.
And why would anyone care if the app updates before their travel and are afraid to lose their BP in the wallet? It's too difficult to go to a kiosk and print one out should the app not properly display your BP? I don't understand. Live a little...update the app and see what happens. It's not like your reservation is going to disappear/cancel automatically by updating the app.
-RM
And why would anyone care if the app updates before their travel and are afraid to lose their BP in the wallet? It's too difficult to go to a kiosk and print one out should the app not properly display your BP? I don't understand. Live a little...update the app and see what happens. It's not like your reservation is going to disappear/cancel automatically by updating the app.
-RM
#168
Join Date: Feb 2005
Location: Portland OR & Bangkok
Programs: United GS, Marriott Ambassador
Posts: 662
#169
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,752
UA employees should now have access to the new app
#170
Join Date: Oct 2009
Location: Chicago, IL
Programs: UA 1K MM, HHonors Diamond,PC, Marriott Rewards Gold
Posts: 1,117
I'm flying on the 24th and have no problems updating the app that morning if it's out. Remember, United may release it to Google and Apple on the 24th but they both will take their time to test it and make sure it doesn't cause crashes, etc. on the OS. It could be days before the public gets it. Or, United could have already sent it to Google and Apple and they've scheduled the 24th as the "go" date. Guess we'll see.
And why would anyone care if the app updates before their travel and are afraid to lose their BP in the wallet? It's too difficult to go to a kiosk and print one out should the app not properly display your BP? I don't understand. Live a little...update the app and see what happens. It's not like your reservation is going to disappear/cancel automatically by updating the app.
-RM
And why would anyone care if the app updates before their travel and are afraid to lose their BP in the wallet? It's too difficult to go to a kiosk and print one out should the app not properly display your BP? I don't understand. Live a little...update the app and see what happens. It's not like your reservation is going to disappear/cancel automatically by updating the app.
-RM
is finished. What’s the big hurry? What good could come from
uodating as opposed to what BAD could come.
Remembering the Shares v Apollo conversion.
#171
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,344
But comparing this to Shares vs Apollo is unequivocally different. The mobile app is "lipstick on a pig". In this case the pig is Shares because Shares stores all the back-end data. The mobile app does nothing but "read" that data and present it to the user. Sure, there are other systems than Shares involved with things like flight status, etc. but none of the data is generated by the mobile app; it simply shows you what you request to see and that data comes from other servers.
No harm in waiting for the weekend of course. But many on this thread are excited to try the new features and provide useful and constructive feedback to United after it's released. Supposedly the app was tested by hundreds of 'real' UA flyers. Hopefully their feedback has been incorporated.
-RM
#172
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,342
Why? Because United's IT department have not exactly covered themselves in glory over the past few years. A bird in the hand is better than two in the bush. No, the world won't stop spinning if something goes wrong - but others can find that out, or not, not me.
#173
Join Date: Jan 2002
Programs: HH Diamond, Marriott lifetime Plt, UA 1MM
Posts: 919
yea think I'll wait for v 2.1
#174
Join Date: Feb 2002
Location: BNA
Programs: HH Gold. (Former) UA PP, DL PM, PC Plat
Posts: 8,184
I upgraded to the new app last night.
Initial impression is very good. The core functionality (booking, flight status, etc.) hasn't changed; it looks and works very much like the old app. The biggest changes I noticed are that things are better organized (improved navigation) and the app seems faster. There's also an option to pull up the flight schedule (without regard to availability) which is a nice addition.
I've only spent a few minutes looking around at this point. I have a flight on Friday where I'll use the app and see how that goes.
Initial impression is very good. The core functionality (booking, flight status, etc.) hasn't changed; it looks and works very much like the old app. The biggest changes I noticed are that things are better organized (improved navigation) and the app seems faster. There's also an option to pull up the flight schedule (without regard to availability) which is a nice addition.
I've only spent a few minutes looking around at this point. I have a flight on Friday where I'll use the app and see how that goes.
Last edited by LarryJ; Jan 23, 2019 at 9:05 am
#175
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,342
Interestingly, even though I said I wouldn't upgrade, I kept the old apk and thought I would see if I could update but I get an error code from the play store - however that is for an app update for 9 Jan 19, version 2.1.67. What is the version number of the new app?
#176
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
- UA Insider
Don’t know for sure. UA has a deal with IBM, that’s got a suite of something like one or two dozen apps for the airline industry - various parts of it. Beleive the suite of tools the FAs have onboard is IBM and part of the deal..not entirely sure if that extends to the customer-facing UA app too. Would make sense, though in the airline industry....
- UA Insider
Last edited by WineCountryUA; Jan 23, 2019 at 11:30 am Reason: merging consecutive posts by same member
#177
Join Date: Feb 2002
Location: BNA
Programs: HH Gold. (Former) UA PP, DL PM, PC Plat
Posts: 8,184
It is 2.1.67 on my Android phone.
#179
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,342