Lima Service Transitioning to Polaris November 1, 2018
Jul 23, 2019, 9:43 pm
#31
Join Date: Apr 2008
Location: San Antonio - the nicest city in northern Mexico
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Posts: 886
Yes Polaris, No CPU
CPUs are not valid on flights to LIM. There are some destinations like MEX that while technically international (though not Polaris) are eligible for CPUs but not LIM.
Jul 23, 2019, 9:50 pm
#32
Join Date: Apr 2016
Programs: UA 1K 1MM, AA Gold, Marriott Titanium, Hilton Diamond, Hyatt Discoverist
Posts: 695
Flew IAH-LIM in Polaris last April, both ways 767 with new Polaris seats. Aisles are quite narrow but seats are quite nice and service was great in both directions.
CPUs are not valid on flights to LIM. There are some destinations like MEX that while technically international (though not Polaris) are eligible for CPUs but not LIM.
CPUs are not valid on flights to LIM. There are some destinations like MEX that while technically international (though not Polaris) are eligible for CPUs but not LIM.
Jul 24, 2019, 3:06 am
#33
Join Date: Jan 2014
Location: Denver, Colorado
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Posts: 1,736
I flew from IAH<->LIM and sometimes you can get into the Polaris Business class at 35K miles business saver award ticket.
which is a good deal compare to the USD$3500 ticket price.
that 767-300 is relatively good seat as a Polaris Business class, it's fully flat and Saks fifth avenue duvet, also with amenity kit.
also 2 meals provided, one is the normal lunch/dinner meal, another is light fruit meal prior arrival.
which is a good deal compare to the USD$3500 ticket price.
that 767-300 is relatively good seat as a Polaris Business class, it's fully flat and Saks fifth avenue duvet, also with amenity kit.
also 2 meals provided, one is the normal lunch/dinner meal, another is light fruit meal prior arrival.
Jul 24, 2019, 5:31 am
#35
Join Date: Apr 2016
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Jul 24, 2019, 6:29 am
#36
Original Poster
Join Date: Jan 2005
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Jul 24, 2019, 8:15 am
#37
Join Date: Dec 2012
Posts: 109
Question about lounge access on connection in Lima
We're flying EWR-LIM-VVI in Polaris (P fare class) next week. The LIM-VVI connection is in economy with LATAM -- flight offers only economy.
Would we have lounge access to the Sumaq VIP lounge in Lima based on being on a business class ticket? Or is it strictly based on the departure cabin class?
I suspect I know the answer -- from what I've read, it is the latter (no access). But some airlines (eg AC) do allow access based on the ticket class if the connecting flight doesn't have a J cabin.
Would we have lounge access to the Sumaq VIP lounge in Lima based on being on a business class ticket? Or is it strictly based on the departure cabin class?
I suspect I know the answer -- from what I've read, it is the latter (no access). But some airlines (eg AC) do allow access based on the ticket class if the connecting flight doesn't have a J cabin.
Jul 24, 2019, 8:23 am
#38
Join Date: Jun 2010
Location: Florida
Programs: United 1K, Marriott Ambassador, Hilton Gold
Posts: 673
We're flying EWR-LIM-VVI in Polaris (P fare class) next week. The LIM-VVI connection is in economy with LATAM -- flight offers only economy.
Would we have lounge access to the Sumaq VIP lounge in Lima based on being on a business class ticket? Or is it strictly based on the departure cabin class?
I suspect I know the answer -- from what I've read, it is the latter (no access). But some airlines (eg AC) do allow access based on the ticket class if the connecting flight doesn't have a J cabin.
Would we have lounge access to the Sumaq VIP lounge in Lima based on being on a business class ticket? Or is it strictly based on the departure cabin class?
I suspect I know the answer -- from what I've read, it is the latter (no access). But some airlines (eg AC) do allow access based on the ticket class if the connecting flight doesn't have a J cabin.
Jul 24, 2019, 12:38 pm
#39
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Join Date: Jun 2007
Location: SFO
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Posts: 66,859
Jul 24, 2019, 1:51 pm
#40
Join Date: Dec 2012
Posts: 109
For LIM-IAH I would agree with you (and given the timing of the flight makes sense). For EWR-LIM, and even IAH-LIM to an extent, I think it's totally unacceptable the level of catering they are providing. I recently posted in the Polaris meal thread how dreadful the food was (hint: there's more food on premium transcons, most of which are ~2-3 hours less flying time). 3 options instead of 5, no midflight chips or fruit, arrival plate is the same cheese plate from the dessert service, no bottled water, etc.
Believe it's the latter as well but hopefully someone else can confirm. FWIW, if you're flying the same route going back, make sure you get some sort of stamp or admission paper from UA or LATAM so there's no issue with access. I connected via LIM going back to IAH in Polaris a few weeks ago and getting in the lounge was a huge hassle since I didn't receive anything from AV (leaving Cusco) and obviously had no reason to leave security and visit the UA check-in counter at LIM to get the stamp or paper they hand out for the lounge.
Believe it's the latter as well but hopefully someone else can confirm. FWIW, if you're flying the same route going back, make sure you get some sort of stamp or admission paper from UA or LATAM so there's no issue with access. I connected via LIM going back to IAH in Polaris a few weeks ago and getting in the lounge was a huge hassle since I didn't receive anything from AV (leaving Cusco) and obviously had no reason to leave security and visit the UA check-in counter at LIM to get the stamp or paper they hand out for the lounge.
Appreciate the help, all!
Jan 22, 2022, 11:55 am
#41
Join Date: Jun 2008
Posts: 2,203
UA Polaris. Booking EWR-LIM in J. This is a 752. It is advertised as Polaris. Does this include Polaris lounge access? (I somehow thought Polaris wasn't available for northern South America.) Thank you.
Last edited by WineCountryUA; Jan 22, 2022 at 12:04 pm Reason: moved to subject thread
Jan 22, 2022, 12:02 pm
#42
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Join Date: Jun 2007
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to further support, UA states
United Polaris is available on trans-Pacific or trans-Atlantic flights, and on flights from the U.S. to these South American destinations: Buenos Aires, Lima, Rio de Janeiro, São Paulo and Santiago. All other international routes are United Business® and include use of the United Club: Guam, Canada, Mexico, Caribbean, Central America, Colombia and Ecuador.
Jan 22, 2022, 12:17 pm
#44
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Join Date: Jun 2007
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United Polaris lounge access
United Polaris business class
A boarding pass for travel in United Polaris business class for a long-haul international flight
Customers in United Polaris business class may access a United Polaris lounge at departure, connecting and arrival airports footnote3 along their eligible same-day routing.
United Polaris business class
A boarding pass for travel in United Polaris business class for a long-haul international flight
Customers in United Polaris business class may access a United Polaris lounge at departure, connecting and arrival airports footnote3 along their eligible same-day routing.
footnote3
Re-entry to the airport after clearing customs is not permitted without further eligible onward travel. Access upon arrival is available to customers who have already made a domestic connection.
Re-entry to the airport after clearing customs is not permitted without further eligible onward travel. Access upon arrival is available to customers who have already made a domestic connection.
Jan 3, 2024, 3:31 am
#45
Join Date: Dec 2004
Location: Philadelphia
Programs: AA, UA
Posts: 77
Is UA eliminating EWR-LIM flights?
Looking to purchase seats on a November nonstop flight from EWR to LIM, but a travel agent acquaintance says this flight may be eliminated. Tickets are still for sale online. Does anyone here know anything more? I spoke to someone at UA customer service who had no further information. Is it foolish to purchase seats and risk having to change my itinerary as my trip gets closer?