*G Companion Baggage Tag Incident
Aug 9, 2018, 12:56 am
#1
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*G Companion Baggage Tag Incident
Had a very unpleasant incident in Cancun a few days ago. Me (non-UA *G) and a companion (no status) on the same PNR were checking baggage. My printed bag tag came out with "PRIO", companion's did not. The agent didn't want to apply the orange priority tag to my companion's baggage. I had to argue with him for a good 15 minutes and show him the United website rules before he would oblige. That was ridiculous, but now I wonder, why didn't the companion bag tag have "PRIO" listed in the first place?
Aug 9, 2018, 1:33 am
#2
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Given how little advantage a premier tag is on a bags, not sure I would have wasted 15 minutes (or even 5 minutes) on the issue.
believe the employees at CUN are contractors
What were you referencing on ua.com?
believe the employees at CUN are contractors
What were you referencing on ua.com?
Aug 9, 2018, 1:47 am
#3
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I believe OP has made a mistake.
Companion of UA*G are entitled for premier access, which include priority baggage.
Companion of non-UA*G are NOT entitled for premier access, which include priority baggage. AFAIK - unless specified explicitly, *G benefit is usually apply to the *G pax only.
Obviously, there is no doubt why UA*G are treated better than non-UA*G on UA.
Here, which says:
Companion of UA*G are entitled for premier access, which include priority baggage.
Companion of non-UA*G are NOT entitled for premier access, which include priority baggage. AFAIK - unless specified explicitly, *G benefit is usually apply to the *G pax only.
Obviously, there is no doubt why UA*G are treated better than non-UA*G on UA.
Here, which says:
Complimentary Premier Access is determined by the Premier status of the traveler on the day of travel for all tickets, including award tickets. Customers traveling on the same reservation as someone who is eligible to receive complimentary Premier Access will also receive complimentary Premier Access.
Last edited by garykung; Aug 9, 2018 at 1:56 am
Aug 9, 2018, 5:40 am
#4
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happens to me (UA *G) on occasion when flying LH. last week going out of EWR my bag got a prio tag and my wife's (no status) did not. didn't say anything - her bag came out well before mine. on the return both of our bags were tagged prio.
Aug 9, 2018, 6:54 am
#5
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Aug 9, 2018, 7:37 am
#6
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Aug 9, 2018, 8:22 am
#8
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Had a very unpleasant incident in Cancun a few days ago. Me (non-UA *G) and a companion (no status) on the same PNR were checking baggage. My printed bag tag came out with "PRIO", companion's did not. The agent didn't want to apply the orange priority tag to my companion's baggage. I had to argue with him for a good 15 minutes and show him the United website rules before he would oblige. That was ridiculous, but now I wonder, why didn't the companion bag tag have "PRIO" listed in the first place?
Aug 9, 2018, 8:37 am
#9
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Aug 9, 2018, 11:19 am
#11
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https://www.flyertalk.com/forum/unit...rnational.html
Looked and don't see anywhere on the UA website where non-UA *G companions get priority tag nor in Star Alliance Gold (*G) benefits on United
There is a general trend for companions to get elite benefits while on the same PNR but there are cases where that does not happen (E+ access, CPU, ..) so without an explicit statement, it is unclear to me if the privilege exists, hence the earlier request for the reference.
Aug 9, 2018, 5:39 pm
#13
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Depends on the airport and probably the ground crew. My bag was 3rd out at SAN a few days back. It was last out at BAQ (off a CM flight) earlier this year.
Aug 9, 2018, 6:46 pm
#14
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Aug 9, 2018, 6:46 pm
#15
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Out of the over 200 flights I had so far as a *G it probably happened two or three times that my tagged bags actually came out before the other bags... arguing about these tags is completely ridiculous