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Buy UA miles for 1.66c (Purchase IHG pts w/bonus by 15 June '18 & xfer to UA w/bonus)

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Buy UA miles for 1.66c (Purchase IHG pts w/bonus by 15 June '18 & xfer to UA w/bonus)

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Old Jul 29, 2018, 4:41 pm
  #16  
 
Join Date: Jul 2007
Programs: Aegean Gold
Posts: 14
It has been six weeks, so I called IHG. They would open a case ticket for me. It has been so frustrating since I had use for UA miles. I transferred Chase UR points instead and that was instant.
dvdsl is offline  
Old Jul 29, 2018, 7:23 pm
  #17  
 
Join Date: Jul 2018
Posts: 303
Originally Posted by dvdsl
It has been six weeks, so I called IHG. They would open a case ticket for me. It has been so frustrating since I had use for UA miles. I transferred Chase UR points instead and that was instant.
Please let us know how it goes.
night718 is offline  
Old Jul 30, 2018, 6:18 pm
  #18  
FlyerTalk Evangelist
 
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,392
Yeah, nothing has shown up for me either on the United end- as posted earlier, the transfer happened from IHG on 6/15. I'm going to be pretty beside myself if it's taking months to do this and I get screwed out of a bonus. What, do they carve these on stone tablets?
eponymous_coward is offline  
Old Jul 31, 2018, 1:22 pm
  #19  
 
Join Date: Jan 2007
Location: PTY
Posts: 22
Originally Posted by dvdsl
It has been six weeks, so I called IHG. They would open a case ticket for me. It has been so frustrating since I had use for UA miles. I transferred Chase UR points instead and that was instant.
Transferred 230K miles on Jun 15th. IHG did two transfer transactions. After escalating last week and having a case ticket opened on the IHG side, the original (w/o the bonus) amount posted on the 29th.
The IHG agent that handled my case did mention that the 6-weeks deadline was not until this week.

The miles did post with the Jun 15th dates.

Today I called UA MP to enquire about the bonus points, and the MP Rep had no clue about the offer, nor was she able to find any information about it - she did take her time to check. There is no mention about it anywhere in the website
Will have to wait to see if it posts...
marcuswelby is offline  
Old Jul 31, 2018, 1:25 pm
  #20  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
Originally Posted by marcuswelby
.... Today I called UA MP to enquire about the bonus points, and the MP Rep had no clue about the offer, nor was she able to find any information about it - she did take her time to check. There is no mention about it anywhere in the website
Will have to wait to see if it posts...
Don't have access to the T&Cs but who was providing the bonus, UA or IHG?
WineCountryUA is offline  
Old Jul 31, 2018, 5:49 pm
  #21  
 
Join Date: Jul 2018
Posts: 303
Originally Posted by WineCountryUA
Don't have access to the T&Cs but who was providing the bonus, UA or IHG?
The offer was posted on united's website.
night718 is offline  
Old Jul 31, 2018, 7:00 pm
  #22  
Original Poster
 
Join Date: Feb 2001
Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold
Posts: 4,228
Originally Posted by WineCountryUA
Don't have access to the T&Cs but who was providing the bonus, UA or IHG?
I originally found out about it from a direct email from UA. It looked something like the one posted on boardingarea.com.

For me, it generates two entries on my UA account: "Hi Priority Club Point Transfer" and also "IHG Rewards Club Points Transfer Bonus". The latter appeared some time later, but is dated the same as the original transfer.
Kremmen is offline  
Old Aug 2, 2018, 12:25 pm
  #23  
 
Join Date: Jul 2018
Posts: 303
It's been 7 weeks so I called United again, this time they told me it should have only taken 2 weeks and not 4-6 weeks or 6-8 weeks. Again they had no clue about where are my miles or even awareness of the promotion.

They told me that I needed to call IHG to have IHG contact the United "Liaison".
night718 is offline  
Old Aug 2, 2018, 1:09 pm
  #24  
 
Join Date: Jul 2007
Programs: Aegean Gold
Posts: 14
Just an update, my UA points posted as well, and it was back dated to June. However, my bonus points did not post, so I will keep watch
dvdsl is offline  
Old Aug 2, 2018, 1:28 pm
  #25  
 
Join Date: Jul 2018
Posts: 303
Originally Posted by dvdsl
Just an update, my UA points posted as well, and it was back dated to June. However, my bonus points did not post, so I will keep watch
At this point I would just call United to get the bonus miles. It's already over a month since the promotion ended.
night718 is offline  
Old Aug 2, 2018, 1:43 pm
  #26  
 
Join Date: Jul 2018
Posts: 303
So I just called IHG and told them I transferred points to United miles on 6/15 and still have not received it. And I wanted them to open a case ticket to contact the United "Liaison" to see what's going on.
The IHG rep emailed United, gave me a ticket reference number, and said he would call me back once he hears back from United. Seems like this is a known issue because the IHG rep also mentioned the transfer would be dated 6/15 so I can receive the bonus miles from United.
night718 is offline  
Old Aug 4, 2018, 8:30 am
  #27  
 
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
I transferred 240,000 points on June 21 and am still waiting.

On a positive note, I did receive a rebate of 24,000 points (10% of the transferred points) as an IHG select credit card holder. I wonder if I'll get another 24,000 points rebated to me as an Ambassador member.
jphripjah is offline  
Old Aug 6, 2018, 6:49 pm
  #28  
 
Join Date: Jul 2018
Posts: 303
Finally got the miles after opening the case ticket with IHG 4 days ago. It is backdated to 6/15/18 in my United account, but I did not receive the 50% bonus yet. Going to wait a few days before calling united about the missing bonus.
night718 is offline  
Old Aug 8, 2018, 3:53 am
  #29  
 
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
Originally Posted by night718
Finally got the miles after opening the case ticket with IHG 4 days ago. It is backdated to 6/15/18 in my United account, but I did not receive the 50% bonus yet. Going to wait a few days before calling united about the missing bonus.
I also just got the miles a few days after contacting IHG again once the 6 weeks expired. It's backdated to 6/21/18 in my United account, but I did not receive the 50% bonus either. I have followed up with an email to United.
jphripjah is offline  
Old Aug 9, 2018, 7:21 am
  #30  
 
Join Date: Dec 2007
Posts: 173
Base points posted in my account after 6 weeks and a day (I transferred on June 15), nothing in my wife's account yet (6 weeks and 3 days - she transferred on June 25). No bonuses at all. I just emailed UA MP Service Center this morning for my bonus points, we'll see what happens.

I'll chase IHG on my wife's points today too.

IHG says the transfer for my wife's points went across on June 28, so tomorrow will one day beyond six weeks, which is when my base miles hit the account. I will check again, and then email United for her bonus.

Originally Posted by WineCountryUA
Don't have access to the T&Cs but who was providing the bonus, UA or IHG?
From united.com, screenshot taken on June 15, 2018:

Last edited by WineCountryUA; Aug 9, 2018 at 12:30 pm Reason: merging consecutive posts by same member
md125 is offline  


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