Emotional Support Animals - Will United do the same as Delta ?
Jan 19, 2018, 11:57 am
#31
Join Date: Mar 2011
Location: MFR
Programs: UA 1K 1.9MM, Hilton Gold, Marriott Gold
Posts: 2,885
Their bellies are extremely soft and fluffy. Don't want to de-rail this thread; there's a pet photo thread in OMNI where she occasionally appears.
While the policy is all fine and dandy, and I hope United (and all other airlines) follow suit, do you know what the guy who finishes last in medical school is going to do? A nice business where he/she video conferences with the patient, patient tells the doctor that they need an emotional support animal on the plane, and the doctor fills out the form.
While the policy is all fine and dandy, and I hope United (and all other airlines) follow suit, do you know what the guy who finishes last in medical school is going to do? A nice business where he/she video conferences with the patient, patient tells the doctor that they need an emotional support animal on the plane, and the doctor fills out the form.
Last edited by chavala; Jan 19, 2018 at 2:08 pm Reason: spell
Jan 19, 2018, 12:02 pm
#32
Join Date: Aug 2012
Location: SLC
Programs: DL FO, KM, & 1.7MM; UA nothing; HH♦; National EE
Posts: 6,344
The major item missing from DL's new requirements is that the passenger provide medical documentation of treatment for a DSM-recognized condition. That means having a licensed professional conduct a diagnonstic assessment and written records of a recognized condition. Not that many people want those sort of records out there when they are not true.
Jan 19, 2018, 1:09 pm
#33
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
Slap the UA globe, swap out SkyMiles number for Mileage Plus Number, on that sheet of paper and get it out the UA check in kiosks! The fact that the form requires the medical professional's license number and information is brilliant. ^
Jan 19, 2018, 1:21 pm
#34
Join Date: Jan 2007
Location: NYC/Northern NJ
Programs: 1K - UAL, Platinum DL, Marriott, Hilton, SPG
Posts: 1,815
United is too afraid of offending people with disabilities despite many letters/complaints about abuse of the policy. Once again, Delta makes the bold move and UAL may eventually gravitate to it once they figure out Delta is still profitable and higher ranking on all surveys.
Jan 19, 2018, 1:56 pm
#35
Join Date: Oct 2007
Location: USA
Programs: UA (1K, 2MM), AA, Avis, National
Posts: 867
I must say I really like the list of animals on Delta's site that they will not accept
- Hedgehogs
- Ferrets
- Insects
- Rodents
- Snakes
- Spiders
- Sugar gliders
- Reptiles
- Amphibians
- Goats
- Non-household birds (farm poultry, waterfowl, game bird, & birds of prey)
- Animals improperly cleaned and/or with a foul odor
- Animals with tusks, horns or hooves
Jan 19, 2018, 2:13 pm
#36
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Jan 19, 2018, 2:35 pm
#37
Join Date: Mar 2008
Location: London
Programs: UA GS
Posts: 2,438
As someone who travels not infrequently with my dog, a Cavalier King Charles Spaniel who has never made a peep in flight, and pays the $125 each way for him to travel, I say bravo to Delta! Honestly, despite paying the in cabin pet fee and losing a piece of carry on luggage as a result, you have more restrictions placed on you then someone who did not pay a fee. Given the airlines' desire to maximize fees, I'm really surprised this faux-therapy phenomenon hasn't been curtailed earlier. I can't wait to see the melt downs at the check in kiosks.
Please United, please adopt these "enhanced" documentation requirements!
Please United, please adopt these "enhanced" documentation requirements!
”An in-cabin pet may be carried in addition to a carry-on bag and is subject to a $125 service charge each way.”
Jan 19, 2018, 2:38 pm
#38
Join Date: Feb 2008
Location: Houston
Programs: United Silver, Hyatt Gold, Marriott Silver
Posts: 195
I have been fortunate enough to have never sat near a pet, so I seriously have to ask. I saw a full sized German Shepard board a flight to Denver the other day. At first I thought it was a crime dog, but sure enough it had the "service animal" sign on it. Are you telling me it sits in an actual seat?
Jan 19, 2018, 2:54 pm
#39
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,356
...that you know of.
There's multiple ways an animal can be allowed on board. We'd have to probably be specific what animal we are referring to (in-cabin pet, service animal, emotional support animal).
I travelled with a pet cat with UA on EWR-PEK, and the again PEK-EWR a few years later. Both times she was tucked under the seat in front of me.
I am pretty sure most weren't aware of her, including the passengers nearby.
Jan 19, 2018, 3:03 pm
#40
Join Date: Feb 2008
Location: Houston
Programs: United Silver, Hyatt Gold, Marriott Silver
Posts: 195
...that you know of.
There's multiple ways an animal can be allowed on board. We'd have to probably be specific what animal we are referring to (in-cabin pet, service animal, emotional support animal).
I travelled with a pet cat with UA on EWR-PEK, and the again PEK-EWR a few years later. Both times she was tucked under the seat in front of me.
I am pretty sure most weren't aware of her, including the passengers nearby.
There's multiple ways an animal can be allowed on board. We'd have to probably be specific what animal we are referring to (in-cabin pet, service animal, emotional support animal).
I travelled with a pet cat with UA on EWR-PEK, and the again PEK-EWR a few years later. Both times she was tucked under the seat in front of me.
I am pretty sure most weren't aware of her, including the passengers nearby.
True. But what about the German Shepard? . Assuming it gets its own seat, United expects some poor schmuck to sit next to that?
Jan 19, 2018, 3:06 pm
#41
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857
I have been fortunate enough to have never sat near a pet, so I seriously have to ask. I saw a full sized German Shepard board a flight to Denver the other day. At first I thought it was a crime dog, but sure enough it had the "service animal" sign on it. Are you telling me it sits in an actual seat?
See links in https://www.flyertalk.com/forum/unit...g-pets-ua.html for more.
Jan 19, 2018, 3:20 pm
#42
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,855
Jan 19, 2018, 3:27 pm
#43
Join Date: Aug 2017
Location: LAS
Programs: 3 MMer
Posts: 458
Animals do not get a seat and must stay at the feet of the passenger. The bulkheads in economy are good choice in many cases for an uncaged animal.
See links in https://www.flyertalk.com/forum/unit...g-pets-ua.html for more.
See links in https://www.flyertalk.com/forum/unit...g-pets-ua.html for more.
...and from a prior experience SEA-SFO in f/c, many of the f/a's ARE NOT going to make them put them on the floor, even if objected to, which I did (right in front of the guy)!!! I lost!!!
Last edited by Two Bee; Jan 19, 2018 at 3:32 pm Reason: add a row #
Jan 19, 2018, 3:49 pm
#44
Join Date: Oct 2009
Location: South Carolina
Programs: UA LT Gold, American Kettle, Hertz #1 Presidents Circle, Marriott LT Platinum
Posts: 927
As an interesting observation from reading the Delta Policy. It states that the Service Animals, is supposed to fit within the footprint of the passengers seat. Now most true 'Service Animals' and not emotional support animals, that I've seen tend to be of the larger dog variety, Retrievers, Shepherds, etc.. I doubt that these animals can really fit within the footprint of a single seat, even when curled up as tight as possible. I remember a few years ago when I was on a flight with one such animal. It was in the bulkhead row across from me and it easily took the floor space of the aisle and middle seat. Fortunately the middle was empty, so no passenger was inconvenienced.
Jan 19, 2018, 4:04 pm
#45
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,833
