Crossing the line? Rights of UA passenger when animals are on the flight.
Nov 19, 2017, 7:49 pm
#136
Join Date: Apr 2016
Location: EWR/LHR/SFO
Programs: UA 1K 1MM
Posts: 574
Sorry to be a couple weeks late to this one -- must have missed when it was posted. The UK media recently brought back a 2014-era story on US kicking an ESA and associated pax off a flight for disruptiveness: http://metro.co.uk/2017/11/14/woman-...ptive-7078656/
Has the law around ESA changed, did US violate American law on ESA protections, or is the UA policy of "ESA trumps pax with allergy to ESA" a discretionary policy choice from United that other airlines don't adhere to?
Has the law around ESA changed, did US violate American law on ESA protections, or is the UA policy of "ESA trumps pax with allergy to ESA" a discretionary policy choice from United that other airlines don't adhere to?
Nov 19, 2017, 8:10 pm
#137
Join Date: Apr 2008
Location: RDU
Posts: 5,242
Sorry to be a couple weeks late to this one -- must have missed when it was posted. The UK media recently brought back a 2014-era story on US kicking an ESA and associated pax off a flight for disruptiveness: http://metro.co.uk/2017/11/14/woman-...ptive-7078656/
Has the law around ESA changed, did US violate American law on ESA protections, or is the UA policy of "ESA trumps pax with allergy to ESA" a discretionary policy choice from United that other airlines don't adhere to?
Has the law around ESA changed, did US violate American law on ESA protections, or is the UA policy of "ESA trumps pax with allergy to ESA" a discretionary policy choice from United that other airlines don't adhere to?