Last edit by: WineCountryUA
From UC T&Cs
Note: Most/All of the Polaris lounges have a sleeping / day bed area
Sleeping is prohibited in all United Club locations.
The Polaris Lounge at ORD and SFO each have four sleeping cubicles (near the restroom at ORD, near the showers at SFO). Feel free to nod off there.
The GFL at LHR has a section with around a half-dozen lie-flattish platform where you can doze too. Not really too private.
The GFL at LHR has a section with around a half-dozen lie-flattish platform where you can doze too. Not really too private.
Is sleeping allowed at any United {Club} lounges?
#241
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
Well today no one was being allowed to prop their feet up on anything which is good, but also not to stretch out even slightly. Lounge person (manager? Don't know) was just walking around barking at anyone less than vertical. My wife was asleep beside me on one of those couches near the entrance, upper body leaned over about 45° towards me. Still only taking up one cushion. Manager made me wake her up "we dont allow lying down on the seating" she said.
Last edited by WineCountryUA; Sep 4, 2022 at 11:54 am Reason: moved to sleeping thread
#242
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,351
Well today no one was being allowed to prop their feet up on anything which is good, but also not to stretch out even slightly. Lounge person (manager? Don't know) was just walking around barking at anyone less than vertical. My wife was asleep beside me on one of those couches near the entrance, upper body leaned over about 45° towards me. Still only taking up one cushion. Manager made me wake her up "we dont allow lying down on the seating" she said.
#243
Join Date: Apr 2018
Posts: 572
#244
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
I pointed out that the Club T&Cs forbid lying on the floor or putting feet on the furniture, but make no mention of merely falling asleep in your own seat. Their response to admit that this rule isn't stated in the Club rules/T&Cs, but to still insist you're not allowed to be asleep. So I guess they just get to make up rules as they go along...typical UA staff.
Again, not talking about lying down, stretching out, or anything - simply your body dozing off in your seat. United Clubs must be run by former hall monitors and HOA presidents. Never in my life experienced that with other airline lounges. What a joke.
#245
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
...
I pointed out that the Club T&Cs forbid lying on the floor or putting feet on the furniture, but make no mention of merely falling asleep in your own seat. Their response to admit that this rule isn't stated in the Club rules/T&Cs, but to still insist you're not allowed to be asleep. So I guess they just get to make up rules as they go along...typical UA staff. .....
I pointed out that the Club T&Cs forbid lying on the floor or putting feet on the furniture, but make no mention of merely falling asleep in your own seat. Their response to admit that this rule isn't stated in the Club rules/T&Cs, but to still insist you're not allowed to be asleep. So I guess they just get to make up rules as they go along...typical UA staff. .....
Enforcement has always been poor
Last edited by WineCountryUA; Sep 4, 2022 at 11:55 am
#246
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,502
I would have raised hell if a stranger tried to tell me I can't slouch. Someone has nothing better to do to be a hall monitor on people's posture
Separately, if someone is not lying down, not having their feet up, but just happen to have nodded off, not snoozing, it would be incredibly rude to wake the person up.
Separately, if someone is not lying down, not having their feet up, but just happen to have nodded off, not snoozing, it would be incredibly rude to wake the person up.
#247
Join Date: Sep 2006
Location: HNL
Programs: UA GS4MM, MR LT Plat, Hilton Gold
Posts: 6,447
I’ve woken people up several times. And it’s usually - hey, wake up - don’t want you to miss your flight. And I’ve always been thanked.
#248
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,351
#249
Join Date: Jan 2007
Location: Bellingham/Gainesville
Programs: UA-G MM, Priority Club Platinum, Avis First, Hertz 5*, Red Lion
Posts: 2,808
How did you know what flight they would be late for? I have had extended layovers with jetlag and naps and would not take kindly to someone not minding their own business.
Last edited by WineCountryUA; Sep 4, 2022 at 7:04 pm Reason: merging consecutive posts by same member
#250
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
#252
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,057
FWIW,
Sleeping prohibition was still there in early 2019 -- http://web.archive.org/web/201901270...ges/rules.html
Seems to have been replaced with laying on floor/feet on furniture prohibition -- United Club Terms and Conditions | United Airlines
Sleeping prohibition was still there in early 2019 -- http://web.archive.org/web/201901270...ges/rules.html
Seems to have been replaced with laying on floor/feet on furniture prohibition -- United Club Terms and Conditions | United Airlines
#253
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
Posts: 2,884
FWIW,
Sleeping prohibition was still there in early 2019 -- http://web.archive.org/web/201901270...ges/rules.html
Seems to have been replaced with laying on floor/feet on furniture prohibition -- United Club Terms and Conditions | United Airlines
Sleeping prohibition was still there in early 2019 -- http://web.archive.org/web/201901270...ges/rules.html
Seems to have been replaced with laying on floor/feet on furniture prohibition -- United Club Terms and Conditions | United Airlines
I have to say I have fallen asleep in airport lounges but not often and no one bothered me. I definitely have fallen asleep in the lobby of a hotel arriving too early too check in, the Singapore Shangri-La and Westin Tokyo Ebisu specifically come to mind. I was woken by hotel staff both times.
i recently read a French travel blog where somone "figured out" how to invite their traveling companions into the Polaris lounges in the US. Two were in business, they got printed boarding passes and gave one each to friend. They went in first using their electronic boarding passes. 20 minutes later the friends came in with the paper boarding passes. The first two collected the boarding passes, left the lounge and gave them to the two remaining friends who waited a bit and then came in. Apparently this worked at the beginning of the summer with no problem. I think the lounges may need to require ID on the second entry on the same day. I kind of miss the pre-covid days, traveling was more preditacable and more civilized.
#254
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,351
Wonder if that French blog you read was being hypothetical as opposed to biographic.
#255
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 5,678
I have been a little shocked at the behavior of a few customers in air and even in the lounges the past few months. July at the IAD Polaris lounge an agent came in politely asking many young people (as in 16-24 yrs old) not to put their legs and feet on chairs or arms of chairs. After the agent passed through most resumed their positions.
I have to say I have fallen asleep in airport lounges but not often and no one bothered me. I definitely have fallen asleep in the lobby of a hotel arriving too early too check in, the Singapore Shangri-La and Westin Tokyo Ebisu specifically come to mind. I was woken by hotel staff both times.
i recently read a French travel blog where somone "figured out" how to invite their traveling companions into the Polaris lounges in the US. Two were in business, they got printed boarding passes and gave one each to friend. They went in first using their electronic boarding passes. 20 minutes later the friends came in with the paper boarding passes. The first two collected the boarding passes, left the lounge and gave them to the two remaining friends who waited a bit and then came in. Apparently this worked at the beginning of the summer with no problem. I think the lounges may need to require ID on the second entry on the same day. I kind of miss the pre-covid days, traveling was more preditacable and more civilized.
I have to say I have fallen asleep in airport lounges but not often and no one bothered me. I definitely have fallen asleep in the lobby of a hotel arriving too early too check in, the Singapore Shangri-La and Westin Tokyo Ebisu specifically come to mind. I was woken by hotel staff both times.
i recently read a French travel blog where somone "figured out" how to invite their traveling companions into the Polaris lounges in the US. Two were in business, they got printed boarding passes and gave one each to friend. They went in first using their electronic boarding passes. 20 minutes later the friends came in with the paper boarding passes. The first two collected the boarding passes, left the lounge and gave them to the two remaining friends who waited a bit and then came in. Apparently this worked at the beginning of the summer with no problem. I think the lounges may need to require ID on the second entry on the same day. I kind of miss the pre-covid days, traveling was more preditacable and more civilized.
I've inadvertently fallen asleep in a few lounges too (just sitting/slouching in my own seat) and was never bothered. The only exception being some of the more premium non-US carriers where if you put your BP beside you, and fall asleep, they will periodically check and only awaken you if you're still snoozing about an hour before departure. I never use a lounge intending to sleep except those with purpose-made sleeping features (rooms, or special seating, or whatever the case may be). I have to be pretty sleepy to doze off sitting up usually, though as I mentioned it happens occasionally.