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✨ Polaris (& PP) Retrofits: Schedule, ....

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Old May 29, 2017, 1:21 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: kirkwoodj
Check the current status of aircraft reconfigured (or delivered) with new Polaris seats: http://view.ceros.com/united/polaris...-desktop-4/p/3.

A Polaris Update and Polaris Mod Schedule to indicate the status of specific aircraft are maintained by those that manage the United Airlines Fleet Website.

Except for 773- and 781-operated flights, and those markets selling Premium Plus, Polaris-equipped planes have not been allocated to specific routes. You won't know until approx. 36-48 hours before departure if you'll have a newly reconfigured aircraft, and even then, it may be replaced with a non-retrofitted aircraft.

777-300ER - All 22 aircraft have Polaris (60 seats) and installation of Premium Plus cabins (24 seats) is complete.

767-300ER - As of September 2020, 31 of the 38 aircraft have been reconfigured with the Polaris seats.
- Retrofit is from 3-cabin to 2-cabin with direct-aisle-access seats. No 3-cabin 767s remain in service.
- 76A configuration is 30J/50Y+/134Y, total of 214; fleet to consist of 17 ships (former 3-cabin 767s).
- 76L configuration is 46J/22PE/47Y+/52Y; fleet to consist of 21 ships (18 former 2-cabin 76C and 3 used ships from Hawaiian).

767-400ER - [16 aircraft] None updated yet; modifications put on hold due to Covid-19.

777-200ER - As of September 2020, 46 of the 50 aircraft have been reconfigured with Polaris and Premium Plus seats.
- Configuration is 50 Polaris seats, 32 in the front cabin and 18 in the second cabin (behind 2L/R)
- Configuration is 10 across in economy, with 24 Premium Plus seats, 46 86 E+ seats and 156 E seats, with E+ in front economy cabin plus exit rows and bulkhead at 3L/R, i.e., almost the same as current pmCO planes, except with 4 seats in middle section.
- Seat map (v5) on united.com

787-8, 787-9 - As of November 2022, all 787-8/9 are converted or in mod. No chance of flying old configuration anymore.
- 788 configuration has 28 Polaris seats (20 in front cabin, 8 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).
- 789 configuration has 48 Polaris seats (32 in front cabin, 16 in rear mini-cabin), and 21 Premium Plus seats (2-3-2).

787-10 - 13 787-10s have been delivered in 2020. All come with Polaris and Premium Plus cabins factory-installed. Another 19 should be added by 2024.

FAQ:
Q: Does a Polaris ticket mean the aircraft has the new Polaris seat?

A: No, Polaris is the label UA uses for long haul international business class. It is also the label UA uses for the new seats, so this does create some confusion.
All the 773s and 787-10s are 100% the new seat.
The rest of the long haul fleet in various stages of conversion, see http://view.ceros.com/united/polaris...-desktop-4/p/3

Q: How to tell if my aircraft is the new style Polaris seats?
A: If the unassigned business class section is showing orange seats or all the seats are side-by-side or there is a section for 4 adjacent seats in the middle, this is an old style lie-flat aircreaft
If the unassigned bussines class seats are dark blue seats or the all the seats appear to have direct aisle access, then you aircraft is the new Polaris seat.
You can also look at the FT maintained, United Fleet Site and crosscheck the tail number or check thePolaris Update tab

Q: How to tell if my aircraft has the new PremiumPlus (PP) / Premium Economy seats?
A: If the unassigned seats just behind business class are purple seats or the aircraft is 773 or 787-10, then yes. However, the purple color seat will only show on routes where PP is being sold.
Aircraft with PP seats are being used on some routes but are not being sold as PP. In those cases, the seats are considered to be a part of E+. In those cases, an indicator of PP sold as E+ will be if the first few rows of economy, there are just 2 seats on the sides (with the rest of E+ showing 3 seats).

Q: Will the aircraft I see at booking be the same configuration at flight time?
A: Unfortunately with the fleet in transit, aircraft swaps happen. UA tends to use placeholders until 2 days before travel and even after that last minute swaps do happen.

Q: My flight seat map shows 772 with polaris seats is it a retrofit?
A: Possibly. The flight status page shows the most accurate scheduled aircraft. If a 77W is swapped in, it will list the aircraft as 777-300ER. However, if the 772's seatmap shows blue rectangular boxes in the business class cabin instead of orange "pointy rounds", this would indicate that a retrofit aircraft has been swapped.

See also: United Future/Changed Routes w/ Polaris seats

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✨ Polaris (& PP) Retrofits: Schedule, ....

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Old Nov 18, 2018, 9:52 am
  #1441  
 
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Hi All, New Here - not sure if this is the right thread, but a question on Premium Plus (which presume is being delivered as part of the fleet refit)

We are flying SFO-AKL on 8 Feb on 777-300ER and noticed that the seat map recently updated to reflect what I assume is going to be the new 'Premium Plus' Seat, row 19-21 in a 2-4-2 configuration - so jumped on it, and excited to try it out. Does anyone know if this will be the Hard product only or whether by this time the full Premium Plus product will have rolled out. United have previously said Q1 2019 for the full roll out.

This is presuming my upgrade to Polaris does not clear. (what are the chances? guess that's a question for another thread).
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Old Nov 20, 2018, 11:53 pm
  #1442  
 
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Originally Posted by britNY
Hi All, New Here - not sure if this is the right thread, but a question on Premium Plus (which presume is being delivered as part of the fleet refit)

We are flying SFO-AKL on 8 Feb on 777-300ER and noticed that the seat map recently updated to reflect what I assume is going to be the new 'Premium Plus' Seat, row 19-21 in a 2-4-2 configuration - so jumped on it, and excited to try it out. Does anyone know if this will be the Hard product only or whether by this time the full Premium Plus product will have rolled out. United have previously said Q1 2019 for the full roll out.

This is presuming my upgrade to Polaris does not clear. (what are the chances? guess that's a question for another thread).
Hi there, and Welcome to FT!!!

Even though you state you are a newbie, it sounds like you're did your homework and are up to date on the terminology.

It will definitely be the hard product only. There aren't enough 77Ws (the plane used on that route) for UA to guarantee the soft product, so they just sell the seats as Economy Plus for now. Even f the E+ up-charge for these seats is more than that for a standard E+ seat, I, personally, would still be all over it.

Remember, UA doesn't know 2.5 months out which 77W will be on that route. Only 4 out of 19 in service are P+ equipped. UA is only showing this seating's map and to avoid promising people seats (numbered seats) that may not nothing exist. You are paying for E+ and are only guaranteed an E+ seat. If you happen to get a P+ seat, enjoy the extra perk.
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Old Nov 20, 2018, 11:56 pm
  #1443  
 
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I chose to post this separately from the above post because they are two different topics, but I found this on TPG

United Will Fly Its New Boeing 787-10s on 6 European Routes From Newark

"Currently, United operates a Boeing 777 aircraft on several of these European routes. A United spokesperson told TPG that some of those 777s will go into Polaris conversion, while some will be used in markets that the airline will upgauge, an industry term for putting more capacity on a route by using larger airplanes."

Hopefully this is true.
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Old Nov 21, 2018, 11:15 am
  #1444  
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Originally Posted by britNY
We are flying SFO-AKL on 8 Feb on 777-300ER and noticed that the seat map recently updated to reflect what I assume is going to be the new 'Premium Plus' Seat, row 19-21 in a 2-4-2 configuration - so jumped on it, and excited to try it out. Does anyone know if this will be the Hard product only or whether by this time the full Premium Plus product will have rolled out. United have previously said Q1 2019 for the full roll out.

This is presuming my upgrade to Polaris does not clear. (what are the chances? guess that's a question for another thread).
Hard product only, and there's no guarantee you will keep that seat during frame firming -- the recent 772 assignments have been getting pretty scrambled. You might stay there (and a better chance than anything else), but I would keep a sharp eye on everything all the way up to departure. Also, this is probably a placeholder seatmap for the 77W so your actual chances of getting PE are (number of 77W frames with PE on day of departure)/(total number of 77W frames doing revenue flying).

Premium Plus soft product and class-of-service rollout starts 30-Mar-19.

Fri/Sat/Sun upgrades to ANZ are a bad bet -- at J9 Z5 P0 I would not hold my breath. AKL tends to be better than SYD though.

Originally Posted by phkc070408
"Currently, United operates a Boeing 777 aircraft on several of these European routes. A United spokesperson told TPG that some of those 777s will go into Polaris conversion, while some will be used in markets that the airline will upgauge, an industry term for putting more capacity on a route by using larger airplanes."

Hopefully this is true.
The sUA 3-class 777s are already well underway in getting Polaris.
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Old Nov 21, 2018, 7:44 pm
  #1445  
 
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Originally Posted by findark
The sUA 3-class 777s are already well underway in getting Polaris.
I think TPG meant sCO 777s will be undergoing Polaris mods as the 787-10s take over six EWR-Europe routes. The sUA fleet will finish next year while its probably going to be 2020 when the sCO fleet is complete.
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Old Nov 21, 2018, 11:13 pm
  #1446  
 
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Originally Posted by Longboater
I think TPG meant sCO 777s will be undergoing Polaris mods as the 787-10s take over six EWR-Europe routes. The sUA fleet will finish next year while its probably going to be 2020 when the sCO fleet is complete.
That's what I was thinking as well.

Last edited by phkc070408; Nov 25, 2018 at 1:38 am Reason: Spelling
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Old Nov 29, 2018, 2:26 pm
  #1447  
 
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So N660UA is still flying around as a 3-class plane, but N666UA is in for mod. I see a few possibilities:

1. They are doing more of the 30J version 763s than the originally planned.

2. They are starting the 46J planes. Since the first one usually takes longer, due to needing certifications, learning curves for the workers, etc., this explains why they dropped to 1 mod line. This doesn't explain why they left the lone 3-class plane in service.
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Old Nov 29, 2018, 3:07 pm
  #1448  
 
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I think this would be a good move. TATL/LHR J yields won't be around forever especially with some of the economic forecasts coming out of the EU and Brexit.

Originally Posted by phkc070408
So N660UA is still flying around as a 3-class plane, but N666UA is in for mod. I see a few possibilities:
1. They are doing more of the 30J version 763s than the originally planned.
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Old Nov 29, 2018, 3:57 pm
  #1449  
 
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Originally Posted by britNY
Hi All, New Here - not sure if this is the right thread, but a question on Premium Plus (which presume is being delivered as part of the fleet refit)

We are flying SFO-AKL on 8 Feb on 777-300ER and noticed that the seat map recently updated to reflect what I assume is going to be the new 'Premium Plus' Seat, row 19-21 in a 2-4-2 configuration - so jumped on it, and excited to try it out. Does anyone know if this will be the Hard product only or whether by this time the full Premium Plus product will have rolled out. United have previously said Q1 2019 for the full roll out.

This is presuming my upgrade to Polaris does not clear. (what are the chances? guess that's a question for another thread).
Contrary to other comments here, I think there is a chance this will be the full PE experience and at least the hard product. The seat maps post-1/1/19 appear to have a fixed, not interim, PE layout and UA is suppose to begin selling PE on Dec.3rd. The Dec. 3rd announcement should help clarify this.
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Old Nov 29, 2018, 3:59 pm
  #1450  
 
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Any thoughts on likelihood of a 3-class 777-200 scheduled to fly SFO-EWR in early March remaining 3-class vs retrofitted?
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Old Nov 29, 2018, 7:34 pm
  #1451  
 
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Originally Posted by phkc070408
So N660UA is still flying around as a 3-class plane, but N666UA is in for mod. I see a few possibilities:

1. They are doing more of the 30J version 763s than the originally planned.

2. They are starting the 46J planes. Since the first one usually takes longer, due to needing certifications, learning curves for the workers, etc., this explains why they dropped to 1 mod line. This doesn't explain why they left the lone 3-class plane in service.
About a week ago I ran dummy bookings (and checked seat maps) to see how long N660UA would continue flying ORD-LHR. It looks like the last flights are 12/12 (unless things have changed).

I also reckon the 2-Class may be in for the first Hi-J. It’ll take longer due to the need to get certification.
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Old Nov 30, 2018, 10:42 am
  #1452  
 
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Originally Posted by usbusinesstraveller
...see how long N660UA would continue flying ORD-LHR. It looks like the last flights are 12/12 (unless things have changed).
Of it could be that they don't know which flights that particular plane will be on that far out.
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Old Nov 30, 2018, 11:09 am
  #1453  
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Originally Posted by phkc070408
Of it could be that they don't know which flights that particular plane will be on that far out.
not good odds.
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Old Nov 30, 2018, 8:59 pm
  #1454  
 
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On another note, according to a different thread, it looks like PE is going live sometime around 30-March-19. I looked at a bunch (but not all) of the 77W routes and they all show PE as a separate class. I guess this means that UA is expecting to have most/all of the 77Ws configured to PE by then.

I also checked SFO-PEK, the only route I know of that uses a dedicated Polaris/PE 772 and that route is also showing a true PE cabin.

On a different note, where will the first couple of 46J 763's be assigned? Unlike the 30J planes that could be swapped for a non-polaris plane, or the 772s that can sub in for an older 772, there is no plane with a similar seat count that this plane could sub for. Without displacing passengers, the best I see they can do is sub it in for a 752 or a 753 and give a bunch of upgrades.
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Old Nov 30, 2018, 11:54 pm
  #1455  
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Originally Posted by phkc070408
On a different note, where will the first couple of 46J 763's be assigned? Unlike the 30J planes that could be swapped for a non-polaris plane, or the 772s that can sub in for an older 772, there is no plane with a similar seat count that this plane could sub for. Without displacing passengers, the best I see they can do is sub it in for a 752 or a 753 and give a bunch of upgrades.
763-JJ could be assigned to 764 routes or 763 routes initially, with the extra seats not being offered for sale.
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