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UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]

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Old Jul 20, 2013, 6:22 pm
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UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]

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Old Nov 17, 2017, 1:34 pm
  #3241  
 
Join Date: Jul 2011
Programs: AA Plat, UA 1K>Plat>moving to Silver
Posts: 2,090
Originally Posted by nmenaker
I was recently waitlisted for saver biz (polaris) on a IAH-EZE flight, but it didn't clear. At T-24, they offered me 845$ for the upgrade to Polaris, which I took. Since I had only paid 30K (saver, cc owner) for the 1W flight from SFO_IAH_EZE, I figured it was a pretty decent deal. Did two tix that way.
At $1.7K and 60K miles for a RT in business, that seems to be about the lowest you can get on any international route in my experience - whether miles and copay or buying Y,B,M and using GPUs. I detect a pattern that this is usually around the floor. Certainly if I see that approximate cost, I get it.
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Old Nov 19, 2017, 10:54 am
  #3242  
 
Join Date: Jul 2009
Location: New York, NY
Programs: Independent
Posts: 470
$829 from LHR to EWR on November 4 (Saturday) afternoon flight; I'm Gold. I took the offer and enjoyed the rest. There were unfilled first class seats on the flight, as well as many empty rows in coach (so perhaps not the wisest decision).
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Old Nov 19, 2017, 1:48 pm
  #3243  
 
Join Date: Feb 2000
Location: Menlo Park, CA, USA
Programs: UA 1MM 0P, AA, DL, *wood, Lifetime FPC Plat., IHG, HHD
Posts: 6,912
Originally Posted by Artpen100
At $1.7K and 60K miles for a RT in business, that seems to be about the lowest you can get on any international route in my experience - whether miles and copay or buying Y,B,M and using GPUs. I detect a pattern that this is usually around the floor. Certainly if I see that approximate cost, I get it.
Indeed.. well if UA considers miles to be "worth" 2cents, (I put it more at 1-1.5 cents depending) then that's about 2900$ all in for that route. Pricing on UA was about 4.5-5K over various periods and AA was about 3200$ at one point, but ending at 4500$ for a cash ticket. As I only did OW for 30K plus the ~850$, I can't really say if I would have gotten total at 1700$ for the cash upgrade pricing. In the end, the buyer (me) and apparently the seller (UA) got something they both wanted and felt comfortable if not all out happy with.
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Old Nov 19, 2017, 6:15 pm
  #3244  
 
Join Date: Dec 2016
Location: San Fransisco, CA
Programs: UA 1K
Posts: 172
$1609 for this gold (will be platinum after this flight) GRU-IAH. Flight will go out with 9 empty in J.
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Old Nov 19, 2017, 7:47 pm
  #3245  
 
Join Date: Apr 2014
Programs: DL Gold, UA nothing (ex-GS), Marriott lifetime Plat, Hyatt Globalist
Posts: 920
Originally Posted by segiddins
$1609 for this gold (will be platinum after this flight) GRU-IAH. Flight will go out with 9 empty in J.
Did you take it???😛
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Old Nov 20, 2017, 12:51 am
  #3246  
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Join Date: Jun 2010
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Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Originally Posted by segiddins
$1609 for this gold (will be platinum after this flight) GRU-IAH. Flight will go out with 9 empty in J.
Originally Posted by getagb
Did you take it???😛
Or say "NO!" and give it back?

David
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Old Nov 20, 2017, 6:58 am
  #3247  
 
Join Date: Dec 2016
Location: San Fransisco, CA
Programs: UA 1K
Posts: 172
Originally Posted by getagb
Did you take it???😛
I enjoyed having 22 A/B all to myself. Truly don’t understand the pricing strategy here, it’d be one thing if they were close to filling the J cabin, but they weren’t... I do wonder if the Brazilian point of sale on the ticket might’ve screwed up the price? As 1600 reals would’ve been more in line with what I was expecting.
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Old Nov 24, 2017, 10:06 am
  #3248  
 
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,164
I booked CLE-ORD-PDX/PDX-IAH-CLE (738->739 and A320->E145) to visit my mother for her birthday in FEB... was planning on (and am) trying to burn RPUs since I have way more than I'll ever use.

Anyway, after I made the purchase the offer was $99 CLE-ORD, $199 ORD-PDX, $209 PDX-IAH...and...$159 IAH-CLE on a single cabin aircraft.

I declined all but I'm really curious what would have happened had I accepted that buy-up offer... money into a black hole? Sudden aircraft swap to accommodate my wishes for a 2-cabin aircraft? Auto refund? .

The RPU process which I did immediately after ticketing on the other hand was very aware that it was a single cabin AC ("Economy Confirmed/Economy only aircraft" vs/ "Economy Confirmed/United First waitlisted"
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Old Nov 28, 2017, 2:51 pm
  #3249  
 
Join Date: Jan 2000
Posts: 3,026
Originally Posted by JHIN
Does United make these upsell offers if Im flying on an award ticket?
My son who has no status on United booked a last minute (day before) award ticket from SFO-BOS for 12,500 miles. (draining his MP account) After completing the transaction ($5.60) he was offered an upgrade to J for $295. No brainer - he jumped on it and enjoyed his lie flat on the 757 since getting a preferred seat in coach would have been $129.00
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Old Nov 28, 2017, 3:53 pm
  #3250  
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Booked a round-trip MCI-DEN for the end of the month. Outbound booked as a W fare, return as a K fare.

$119 upgrade offer each way.
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Old Nov 29, 2017, 7:54 pm
  #3251  
 
Join Date: Apr 2004
Location: EWR, PHL
Programs: UA1k 3MM, AA Plt, peasant on everybody else, elite something or other at a bunch of hotels.
Posts: 4,637
I was trying to upgrade a friend of mine using certs and noticed that she had the following offers for her flights:
Toronto to Newark: $ 868
Newark to LAX: $ 2,270

She could have bought up for both flights at the same time for $3,087, for a savings of one whole dollar!

I discussed the options with her, but she wasn't game.
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Old Nov 30, 2017, 5:18 pm
  #3252  
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Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
I bought a $460 multi-city ticket from New York to the Dominican Republic a few days ago, flying into PUJ and then departing POP about 10 days later. At the time of purchase, the one-way fare difference between economy and business was $202 for the New York to PUJ segment. Right after confirming the ticket, a pop-up appeared offering a buy-up to business — for over $1,000 for the New York to PUJ segment. I declined, obviously.

A few hours later, still within the 24-hour free-cancellation period, I checked the "upgrade flight" link, which offered the same one-way upgrade for about $450. I declined that, too. After that, I clicked the "change flights" link, selected the New York to PUJ segment, and selected business class, and it offered me the change/upgrade for ... the same $202 fare difference that I could have booked at originally (with no change fee).

I have a long first day in the D.R., so I decided to take that offer, even though my upgrade odds are probably very good. However, even though the charge was authorized at $202 on my credit card, the charge just posted today at $236. Anyone have this happen before? Other than situations where a tip is added after the authorization, I can't ever recall having a charge post at a higher amount than the authorization.
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Old Dec 1, 2017, 7:17 am
  #3253  
 
Join Date: Dec 1999
Location: NorCal - 1K 2MM
Posts: 2,089
Originally Posted by joe_miami
I bought a $460 multi-city ticket from New York to the Dominican Republic a few days ago, flying into PUJ and then departing POP about 10 days later. At the time of purchase, the one-way fare difference between economy and business was $202 for the New York to PUJ segment. Right after confirming the ticket, a pop-up appeared offering a buy-up to business — for over $1,000 for the New York to PUJ segment. I declined, obviously.

A few hours later, still within the 24-hour free-cancellation period, I checked the "upgrade flight" link, which offered the same one-way upgrade for about $450. I declined that, too. After that, I clicked the "change flights" link, selected the New York to PUJ segment, and selected business class, and it offered me the change/upgrade for ... the same $202 fare difference that I could have booked at originally (with no change fee).

I have a long first day in the D.R., so I decided to take that offer, even though my upgrade odds are probably very good. However, even though the charge was authorized at $202 on my credit card, the charge just posted today at $236. Anyone have this happen before? Other than situations where a tip is added after the authorization, I can't ever recall having a charge post at a higher amount than the authorization.
There've been multiple reports of the upsell charging the credit card more than what you authorized. I had one with a $106 overcharge a few months ago. Thanks to warnings on FT I screen shot the "I agree" page with the lower price, before pressing the button to purchase. When I sent that to the UA refund center via the web page, they refunded the excess within a few days.
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Old Dec 1, 2017, 10:31 am
  #3254  
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Interesting. Thanks for the reply.
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Old Dec 1, 2017, 10:37 am
  #3255  
 
Join Date: May 2003
Location: Bangkok, Thailand. No longer Palm Coast, FL though still exiled, again, from the Bay Area.
Programs: Only the good ones
Posts: 5,153
The pop up offer for HKG-SFO on 11/30 was $2059, with many open seats. I declined and instead UPG'd with $600+30k miles.
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