Hammer0425

UA1470 EWR-SDQ on 3/11 air return to EWR.

cfischer

yesterday

UA962 EWR-TXL 763 cancelled due to operations .... second time in 3 days!

naturally today's TXL-EWR also cancelled

narvik

They seem to have offered to rebook on LH, which you declined, so you might not get that much.
Neat to have the cabin almost empty though! Good call!

cfischer

no, the automatic offer comes regardless. Different issue w/ EC reg 261

WingnutSYD

EWR-TXL cancelled again today! Due to the Berlin ground services strike though

Flying this tomorrow and hoping the strike doesn't get prolonged

OnAMileHigh

Customer Care e-mail received. As a 1K on a W fare I was offered 15K miles or $300 travel credit. I will hold off on making choice until after I resolve the issue of the additional hotel night costs.

Kacee

There's not always an automatic offer. I've received them less than the half the time they've been warranted over the past few years (and yes, I see that OP did get one . . . .)

cfischer

I said it is independent of declining a re-route offer ... yes, I know, UA IT is buggy ...

truncated

3/11 UA89 EWR-PEK 772 delayed 3 hours due to aircraft maintenance
3/12 UA88 PEK-EWR 772 delayed 3 hours due to late inbound
3/12 UA90 EWR-TLV 772 currently delayed 1 hour due to late inbound

Aspen

March 13, 2017 Monday's UA840 SYD-LAX cancelled due to maintenance.

Not sure if everyone was accommodated on the UA870 SYD-SFO with a scheduled departure time an hour later, but the seat map does show a couple of unoccupied seats in Economy.

Quokka

UA840 cancelled after UA870 left, so no.

Many coach pax have rebooked on UA840 or UA870 for Tuesday. A number of biz class pax were told no biz space available on Tuesday and were offered the option of taking biz class seats on Weds or coach on Tuesday.

Biz and status pax were being put up at the Sydney Airport Pullman, non-status coach pax were being sent to the Ibis and other hotels.

TA

HOW CAN THESE BRAND NEW 789s BE SO UNRELIABLE!???

narvik

Didn't say it wouldn't.
I was under the impression that the offer might not be as much if UA could offer an alternative to the 12.5 hour wait. Maybe this is a wrong assumption on my part?

WingnutSYD

The Berlin airports ground staff strike has been extended a day, so in theory today's 962 would be affected. Whereas yesterday's flight was cancelled, they're telling me that they have their own ground staff arranged now and so far the flight is still showing on schedule.

Anyone have experience with something like this? Am I in for trouble later? I have a number of other options into Hamburg or Leipzig but so far am not eligible for free changes of course.

bryandshan

What a mess SYD was on Monday when they cancelled UA 840. After hours of delay they finally cancelled around 12:45 pm. Of course all other LAX/SFO flights had left and all remaining ANZ or other flights that might possible get me home were sold out. I was in paid Biz class and they told us to leave the lounge and go to the gate. Which we did. Chaos. No one was there to help you, they handed out pieces of paper with an incorrect local ( AU) number to call. Fortunately I called the 800 line in the US and snagged the last two biz class seats for the Tuesday flight. They offered us a one night stay at some terrible airport hotel and that was it. They told me basically to take it or leave it that they would not pay for any other hotels or transportation. Like I wanted to spend a full day at an airport hotel. I was then generously offered a $300 cert for a future flight.. I paid $5500 for my ticket or $2250 for this leg x 2 (spouse ticket).

I would think United would try to value paid business class ticket holders enough to at least send an agent to the lounge to deal with us. Or to look at alternative before the cancellation and try to help. I asked the ANX lounge staff when the first delay was announced if they could get us to Auckland and they were not able to assist since it was a UA flight. I should have tried to call UA then but I assumed that there would be some type of assistance for Biz class passengers onsite. Not the case. The gate agents all stood around the podium talking to each other and ignoring all of the passengers. I understand that this is not a hub and that there are a lot of contractors but surely there was someone on staff who worked for United..