Last edit by: WineCountryUA
Archive thread: Consolidated TPE logistics / connections / lounges {Archive}
Jan 2024
Jan 2024
I'm a 1K (hence *G) flying TPE-SFO in Polaris. The Singapore Airlines lounge in TPE terminal 2 displays the star alliance logo, but I was denied entrance as a UA *G flying UA. The agent told me that they have special permission from star alliance to deny United flyers and send us to the Plaza Premium lounge because of capacity problems. ....Thanks.
I recently took UA872 from TPE to SFO departing 11:10am. I am a 1K and had a paid C Polaris seat. Upon checking at the UA TPE ticket counter, I was notified by the UA CheckIn agent 872 flight pax is to use "Plaza Premium Lounge" instead of Eva lounge for *G and UA Polaris business class ticketed passenger. I thought it was just another option or lounge we can use at TPE. Therefore, I still went to the Eva lounge (designated *G lounge) and tried to enter the lounge. I was denied entrance. The Eva lounge attendant said anyone with UA872 ticket regardless of *G status or business class can not use Eva lounge due to "space limitation". UA contracted with Plaza Premium Lounge for flight 872.
Then I got further clarification from lounge manager that this restriction is only for UA872 ticket passenger. And it's not restricted for another TPE to SFO flight UA852 which departed later during the day at 1:10pm.
Then I got further clarification from lounge manager that this restriction is only for UA872 ticket passenger. And it's not restricted for another TPE to SFO flight UA852 which departed later during the day at 1:10pm.
Consolidated TPE logistics / connections / lounges (lounge access issue Jan 2024)
#61
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#62
Join Date: Feb 2008
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I'll be taking UA 872 which departs at 11:35AM, and I'll be coming from Kaohsiung. If I take one of the first trains from Zuoying which arrives at Taoyuan HSR at ~8:15AM, does that provide me enough time to take the MRT to the airport, check in, clear security/immigration? US passport holder flying in J with status if that helps. Or is it better to overnight in Taoyuan/Taipei area the night before?
#63
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I'll be taking UA 872 which departs at 11:35AM, and I'll be coming from Kaohsiung. If I take one of the first trains from Zuoying which arrives at Taoyuan HSR at ~8:15AM, does that provide me enough time to take the MRT to the airport, check in, clear security/immigration? .....
#64
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I'll be taking UA 872 which departs at 11:35AM, and I'll be coming from Kaohsiung. If I take one of the first trains from Zuoying which arrives at Taoyuan HSR at ~8:15AM, does that provide me enough time to take the MRT to the airport, check in, clear security/immigration? US passport holder flying in J with status if that helps. Or is it better to overnight in Taoyuan/Taipei area the night before?
#65
Join Date: Jul 2009
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#66
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
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National Immigration Agency, R.O.C. (Taiwan) - e-Gate Enrollment
#67
Join Date: Jan 2005
Programs: SQ, QF, UA, CO, DL
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When did the TPE SQ SilverKris Lounge shut down?
I see it is "Closed until further notice."
https://www.singaporeair.com/en_UK/s...es/silverkris/
I see it is "Closed until further notice."
https://www.singaporeair.com/en_UK/s...es/silverkris/
#68
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Connecting in TPE?
UA is selling a fare with a connection at TPE with CX. What is connecting like at TPE? I'm assuming I just go through security before arriving airside?
#69
Join Date: Jun 2008
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did it yesterday BR to NZ - absolutely no wait - quick security check and you are through to airside (computers could be left in bag, shoes on, belt off)
#70
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#71
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Arrived in T2 on Starlux and left T1 on CI.
I asked the staff both times, and both times they directed me to kiosk number 1 on the far right.
When I got there, APEC sign was promptly displayed. 2 people ahead of me on my arrival, and 5-6 people ahead on departure.
The departure hall was a zoo when I got there. All lines including e-gates and foreign passports are at least 20-30 people deep. The APEC line saved quite a bit of time.
There was a slight issue with my passport/situation (having both US and Hong Kong status), so they asked me to step aside for 2 mins while waiting for senior officers to resolve it. I discreetly snapped a picture of the area.
It seems staff are well aware of APEC, and sign is there, so they are no longer hiding it now.
I asked the staff both times, and both times they directed me to kiosk number 1 on the far right.
When I got there, APEC sign was promptly displayed. 2 people ahead of me on my arrival, and 5-6 people ahead on departure.
The departure hall was a zoo when I got there. All lines including e-gates and foreign passports are at least 20-30 people deep. The APEC line saved quite a bit of time.
There was a slight issue with my passport/situation (having both US and Hong Kong status), so they asked me to step aside for 2 mins while waiting for senior officers to resolve it. I discreetly snapped a picture of the area.
It seems staff are well aware of APEC, and sign is there, so they are no longer hiding it now.
#72
Join Date: Nov 2005
Location: DFW
Programs: UA MM 1K, Marriott Bonvoy Lifetime Platinum
Posts: 250
I recently took UA872 from TPE to SFO departing 11:10am. I am a 1K and had a paid C Polaris seat. Upon checking at the UA TPE ticket counter, I was notified by the UA CheckIn agent 872 flight pax is to use "Plaza Premium Lounge" instead of Eva lounge for *G and UA Polaris business class ticketed passenger. I thought it was just another option or lounge we can use at TPE. Therefore, I still went to the Eva lounge (designated *G lounge) and tried to enter the lounge. I was denied entrance. The Eva lounge attendant said anyone with UA872 ticket regardless of *G status or business class can not use Eva lounge due to "space limitation". UA contracted with Plaza Premium Lounge for flight 872.
Then I got further clarification from lounge manager that this restriction is only for UA872 ticket passenger. And it's not restricted for another TPE to SFO flight UA852 which departed later during the day at 1:10pm.
Do you guys see any issue with this? It's my first time seeing this type of resolution to resolve *G alliance overcrowded issue.
Then I got further clarification from lounge manager that this restriction is only for UA872 ticket passenger. And it's not restricted for another TPE to SFO flight UA852 which departed later during the day at 1:10pm.
Do you guys see any issue with this? It's my first time seeing this type of resolution to resolve *G alliance overcrowded issue.
#73
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I recently took UA872 from TPE to SFO departing 11:10am. I am a 1K and had a paid C Polaris seat. Upon checking at the UA TPE ticket counter, I was notified by the UA CheckIn agent 872 flight pax is to use "Plaza Premium Lounge" instead of Eva lounge for *G and UA Polaris business class ticketed passenger. I thought it was just another option or lounge we can use at TPE. Therefore, I still went to the Eva lounge (designated *G lounge) and tried to enter the lounge. I was denied entrance. The Eva lounge attendant said anyone with UA872 ticket regardless of *G status or business class can not use Eva lounge due to "space limitation". UA contracted with Plaza Premium Lounge for flight 872.
Then I got further clarification from lounge manager that this restriction is only for UA872 ticket passenger. And it's not restricted for another TPE to SFO flight UA852 which departed later during the day at 1:10pm.
Do you guys see any issue with this? It's my first time seeing this type of resolution to resolve *G alliance overcrowded issue.
Then I got further clarification from lounge manager that this restriction is only for UA872 ticket passenger. And it's not restricted for another TPE to SFO flight UA852 which departed later during the day at 1:10pm.
Do you guys see any issue with this? It's my first time seeing this type of resolution to resolve *G alliance overcrowded issue.
#75
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