Last edit by: WineCountryUA
Archive thread: Consolidated TPE logistics / connections / lounges {Archive}
Jan 2024
Jan 2024
I'm a 1K (hence *G) flying TPE-SFO in Polaris. The Singapore Airlines lounge in TPE terminal 2 displays the star alliance logo, but I was denied entrance as a UA *G flying UA. The agent told me that they have special permission from star alliance to deny United flyers and send us to the Plaza Premium lounge because of capacity problems. ....Thanks.
I recently took UA872 from TPE to SFO departing 11:10am. I am a 1K and had a paid C Polaris seat. Upon checking at the UA TPE ticket counter, I was notified by the UA CheckIn agent 872 flight pax is to use "Plaza Premium Lounge" instead of Eva lounge for *G and UA Polaris business class ticketed passenger. I thought it was just another option or lounge we can use at TPE. Therefore, I still went to the Eva lounge (designated *G lounge) and tried to enter the lounge. I was denied entrance. The Eva lounge attendant said anyone with UA872 ticket regardless of *G status or business class can not use Eva lounge due to "space limitation". UA contracted with Plaza Premium Lounge for flight 872.
Then I got further clarification from lounge manager that this restriction is only for UA872 ticket passenger. And it's not restricted for another TPE to SFO flight UA852 which departed later during the day at 1:10pm.
Then I got further clarification from lounge manager that this restriction is only for UA872 ticket passenger. And it's not restricted for another TPE to SFO flight UA852 which departed later during the day at 1:10pm.
Consolidated TPE logistics / connections / lounges (lounge access issue Jan 2024)
#1
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Join Date: Mar 2015
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Consolidated TPE logistics / connections / lounges (lounge access issue Jan 2024)
Got a fun one to ask about here...so on my third try, I think I have finally gotten my HKG-TPE-NTG award itinerary to book. First leg is on BR, while second leg is on ZH. However, when I look up my BR itinerary online, it only shows the first leg. Ergo, two questions - one probably more about the vagueries of MP award bookings, and one about TPE itself:
1) Do folks think I will be able to have the agents (presumably BR, since that is my first leg) get me checked through entirely to NTG when I get to HKG? Or if there are truly two separate itineraries per leg, on different PNRs, I will have to pick up my bags in TPE and re-check in?
2) Any idea on transit time of 1h55m being enough time should maximal contingencies occur? I feel like it might be cutting it a tad close.
1) Do folks think I will be able to have the agents (presumably BR, since that is my first leg) get me checked through entirely to NTG when I get to HKG? Or if there are truly two separate itineraries per leg, on different PNRs, I will have to pick up my bags in TPE and re-check in?
2) Any idea on transit time of 1h55m being enough time should maximal contingencies occur? I feel like it might be cutting it a tad close.
#2
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Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,211
Got a fun one to ask about here...so on my third try, I think I have finally gotten my HKG-TPE-NTG award itinerary to book. First leg is on BR, while second leg is on ZH. However, when I look up my BR itinerary online, it only shows the first leg. Ergo, two questions - one probably more about the vagueries of MP award bookings, and one about TPE itself:
1) Do folks think I will be able to have the agents (presumably BR, since that is my first leg) get me checked through entirely to NTG when I get to HKG? Or if there are truly two separate itineraries per leg, on different PNRs, I will have to pick up my bags in TPE and re-check in?
2) Any idea on transit time of 1h55m being enough time should maximal contingencies occur? I feel like it might be cutting it a tad close.
1) Do folks think I will be able to have the agents (presumably BR, since that is my first leg) get me checked through entirely to NTG when I get to HKG? Or if there are truly two separate itineraries per leg, on different PNRs, I will have to pick up my bags in TPE and re-check in?
2) Any idea on transit time of 1h55m being enough time should maximal contingencies occur? I feel like it might be cutting it a tad close.
Given this, can you change the itinerary to add more transit time? Worst case, the HK agents transfer the bags through and you can wait in a lounge vs sweating it out in the immigration line which can get very, very long depending on your arrival time, then back upstairs to check in with ZH before cutoff, and re-clear outbound security and immigration again.
#3
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
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I just booked a P fare BOS-TPE-BOS (via SFO) for mid-July, $2750 all in! Wowzers.
What's interesting is that "Premium Economy" is coming in $300 MORE for the same flights, and you get coach BOS<>SFO and PE (R class) on the SFO<>TPE. With the P fare, you get lie-flat on all four segments!
What's interesting is that "Premium Economy" is coming in $300 MORE for the same flights, and you get coach BOS<>SFO and PE (R class) on the SFO<>TPE. With the P fare, you get lie-flat on all four segments!
Last edited by wxguy; May 3, 2019 at 5:37 pm
#4
Join Date: May 2001
Location: RNO, NV, USA.
Programs: UA 2MM
Posts: 5,063
I just booked a P fare BOS-TPE-BOS (via SFO) for mid-July, $2750 all in! Wowzers.
What's interesting is that "Premium Economy" is coming in $300 MORE for the same flights, and you get coach BOS<>SFO and PE (R class) on the SFO<>TPE. With the P fare, you get lie-flat on all four segments!
What's interesting is that "Premium Economy" is coming in $300 MORE for the same flights, and you get coach BOS<>SFO and PE (R class) on the SFO<>TPE. With the P fare, you get lie-flat on all four segments!
Airline pricing has never made much sense to me.
#6
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#7
Join Date: Jun 2022
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#10
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It's a highly annoying situation that is unlikely to ever change because of a very stubborn, old-fashioned mindset.
#11
Join Date: Dec 2007
Location: SFO
Posts: 4,915
I know someone in airport management there, and we've had this debate endlessly - there is a feeling that the airport is for public use and certain classes of people should be given special privileges because of their airline membership or airline cabin assignment. In fact, the APEC card entrance is hidden away so almost no one can find it and airport staff repeatedly deny its existence to anyone who asks.
It's a highly annoying situation that is unlikely to ever change because of a very stubborn, old-fashioned mindset.
It's a highly annoying situation that is unlikely to ever change because of a very stubborn, old-fashioned mindset.
#14
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Join Date: Sep 2002
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Good to know they moved it, I haven't been able to get there since the block on foreign arrivals. I assume the entrance is staffed and monitored to check for valid cards? Does it now spill into the general security line or still have its own x-ray and metal detector?
#15
Join Date: Dec 2007
Location: SFO
Posts: 4,915
Good to know they moved it, I haven't been able to get there since the block on foreign arrivals. I assume the entrance is staffed and monitored to check for valid cards? Does it now spill into the general security line or still have its own x-ray and metal detector?