New "Budget Economy" fares
#76
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
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Interestingly I noticed, how certain flights show lower booking classes sold out, yet the lowest fare class "N" still is available. Example:
UA 373 IAH - IAD
08/17/16 11:50 AM
08/17/16 4:00 PM 739
F9 C9 A9 D9 Z8 P7 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S0 T0 L0 K0 G0 N9
In this case S, T, L, K and G are "0", while N is still "9".
UA 373 IAH - IAD
08/17/16 11:50 AM
08/17/16 4:00 PM 739
F9 C9 A9 D9 Z8 P7 Y9 B9 M9 E9 U9 H9 Q9 V9 W9 S0 T0 L0 K0 G0 N9
In this case S, T, L, K and G are "0", while N is still "9".
More discussion on the phantom N inventory in http://www.flyertalk.com/forum/unite...uckets-ua.html
#77
Join Date: Mar 2010
Location: KATL
Programs: DL, WN, AA, Marriott, Hertz, National, Chic-fil-A
Posts: 234
I agree with others that if this happens, most businesses will force fliers into the lowest fares, and I will no longer have incentive to be loyal to United. Why try to differentiate your airline from the "budget" carriers that we've all grown to hate, and then turn around and become one?
I’m somewhat still loyal to DL (being ATL based and Silver). My company will begin using Egencia soon and I fear we will be redirected to the lowest Basic Economy fares, if we’re lucky enough to avoid being pushed down to Frontier or Spirit.
I’ve already reported on how the Basic fares can be a disaster, as you’re not even going to make it to the jetway in an oversold situation unless someone no-shows or volunteers. You’re the lowest of low on the priority list, essentially a STBY.
#78
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A standby and having a confirmed seat, even at an N fare, is completely different in terms of what happens if you don't get on the aircraft. An N fare, like any other confirmed passenger, gets IDB comp if they are confirmed on the flight and don't get on the aircraft due to oversale, while a standby just moves to the list on the next flight. And you'd still need to be the last to check in on an N fare. I'd argue anyone on a basic fare is likely to be traveling on the lowest available today anyway (I.e. current N or G), and if so, has the same chance of getting bumped off an oversold flight as they do today. Or is there an actual theory for why someone paying basic in the future is more likely to be IDBd then someone today on the lowest fare available?
#79
Join Date: Oct 2013
Location: ORD
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Posts: 5,594
Somewhat related. I got an email today stating our travel system will now automatically monitor lower fares within 24 hours of booking and rebook us. Now, while I think it's unlikely to happen more than a couple times a year for most people, I'm anticipating a nice surprise one day when I find I've been booked into this new budget fare.
#80
Moderator: United Airlines
Join Date: Jun 2007
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Somewhat related. I got an email today stating our travel system will now automatically monitor lower fares within 24 hours of booking and rebook us. Now, while I think it's unlikely to happen more than a couple times a year for most people, I'm anticipating a nice surprise one day when I find I've been booked into this new budget fare.
#81
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Somewhat related. I got an email today stating our travel system will now automatically monitor lower fares within 24 hours of booking and rebook us. Now, while I think it's unlikely to happen more than a couple times a year for most people, I'm anticipating a nice surprise one day when I find I've been booked into this new budget fare.
#82
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
That was my first thought as well, but the last 2 sentences in the email said that would not happen...flights won't change, just a new fare. It would be a disaster if they did that, because my travel isn't really about convenience, it's necessity. If they changed an 8 am flight to 9 am, for example, maybe I don't make it to my meeting on time.
#83
Join Date: Mar 2010
Location: KATL
Programs: DL, WN, AA, Marriott, Hertz, National, Chic-fil-A
Posts: 234
Is this from experience or (rediculous, IMO) speculation?
A standby and having a confirmed seat, even at an N fare, is completely different in terms of what happens if you don't get on the aircraft. An N fare, like any other confirmed passenger, gets IDB comp if they are confirmed on the flight and don't get on the aircraft due to oversale, while a standby just moves to the list on the next flight. And you'd still need to be the last to check in on an N fare. I'd argue anyone on a basic fare is likely to be traveling on the lowest available today anyway (I.e. current N or G), and if so, has the same chance of getting bumped off an oversold flight as they do today. Or is there an actual theory for why someone paying basic in the future is more likely to be IDBd then someone today on the lowest fare available?
A standby and having a confirmed seat, even at an N fare, is completely different in terms of what happens if you don't get on the aircraft. An N fare, like any other confirmed passenger, gets IDB comp if they are confirmed on the flight and don't get on the aircraft due to oversale, while a standby just moves to the list on the next flight. And you'd still need to be the last to check in on an N fare. I'd argue anyone on a basic fare is likely to be traveling on the lowest available today anyway (I.e. current N or G), and if so, has the same chance of getting bumped off an oversold flight as they do today. Or is there an actual theory for why someone paying basic in the future is more likely to be IDBd then someone today on the lowest fare available?
TL;DR version--
I booked Basic Economy seats for myself and a colleague. I knew we would receive our seats at the gate, and we arrived at the gate at about T-1hour. Agent announced oversold situation and asked for volunteers until the boarding process was complete at T-10min. Only then she gave us seats because there were 2 missing connecting passengers. Had they turned up, we would have been IDBed (with appropriate compensation of course).
The point is that the practice of withholding seat assignment for Basic fares until the gate makes it easy for the gate agent to IDB Basic passengers before anyone else, whenever the need arises. No need to even walk down the jet bridge.
.
#84
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This is from personal experience- I posted a few months ago on a recent Delta flight using Basic Economy in a separate thread.
TL;DR version--
I booked Basic Economy seats for myself and a colleague. I knew we would receive our seats at the gate, and we arrived at the gate at about T-1hour. Agent announced oversold situation and asked for volunteers until the boarding process was complete at T-10min. Only then she gave us seats because there were 2 missing connecting passengers. Had they turned up, we would have been IDBed (with appropriate compensation of course).
The point is that the practice of withholding seat assignment for Basic fares until the gate makes it easy for the gate agent to IDB Basic passengers before anyone else, whenever the need arises. No need to even walk down the jet bridge.
.
TL;DR version--
I booked Basic Economy seats for myself and a colleague. I knew we would receive our seats at the gate, and we arrived at the gate at about T-1hour. Agent announced oversold situation and asked for volunteers until the boarding process was complete at T-10min. Only then she gave us seats because there were 2 missing connecting passengers. Had they turned up, we would have been IDBed (with appropriate compensation of course).
The point is that the practice of withholding seat assignment for Basic fares until the gate makes it easy for the gate agent to IDB Basic passengers before anyone else, whenever the need arises. No need to even walk down the jet bridge.
.
You also failed to explain how booking lowest today would give you a better chance of staying on vs. being on a basic economy fare. Sure, you may have a seat assignment. But oversold, and not enough seats to accommodate passengers at the gate without volunteers, means folks on the lowest fare, and who checked in last are the people who get IDB. So someone on a basic economy fare (I.e, lowest) when they get offered, vs. being on the lowest fare today, won't make much of a difference. You would still be lowest on the totem pole.
#85
Join Date: Mar 2010
Location: KATL
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Except it's not SOP for DL to withhold seats until the gate. DL E fares, like UAs upcoming basic economy, don't get seat assignments in advance, but it does at check in. If no seats are available, only then do they hold at the gate. Also, DL and UA experience may very well be different, especially with UA generally having more seats available that aren't selectable without an extra charge (E+) then DL (C+).
You also failed to explain how booking lowest today would give you a better chance of staying on vs. being on a basic economy fare. Sure, you may have a seat assignment. But oversold, and not enough seats to accommodate passengers at the gate without volunteers, means folks on the lowest fare, and who checked in last are the people who get IDB. So someone on a basic economy fare (I.e, lowest) when they get offered, vs. being on the lowest fare today, won't make much of a difference. You would still be lowest on the totem pole.
You also failed to explain how booking lowest today would give you a better chance of staying on vs. being on a basic economy fare. Sure, you may have a seat assignment. But oversold, and not enough seats to accommodate passengers at the gate without volunteers, means folks on the lowest fare, and who checked in last are the people who get IDB. So someone on a basic economy fare (I.e, lowest) when they get offered, vs. being on the lowest fare today, won't make much of a difference. You would still be lowest on the totem pole.
I've used Basic fares twice now, the first time was this particular experience. Not wanting to pass judgement too early, I booked another. The second time was on another short-hop, ATL-GSO. Mid-afternoon flight, I don't think it was full, all STBYs cleared. Still, my name appeared on the "Awaiting Seat Assignement" list on the GIDS. Gate agent boarded through Zone 2 before assigning a seat to me. I was allowed to board in Zone 3 (even as a Silver Medallion). It is manually assigned by the gate agent, not automatically released for you to choose in your Delta app or at the checkin kiosk. So this experience leads me to conclude it is completely at the discretion of the gate agent.
I can only report on these two experiences first-hand. Is United any different? Maybe I'll try a third time and see what happens.
Last edited by GlobeTrttr83; Aug 24, 2016 at 3:09 pm Reason: Clarification
#86
Join Date: Dec 2015
Location: MSP/ORD
Programs: UA 1MM/GS, Marriott Lifetime Platinum
Posts: 318
I'm not familiar with this website, but I noticed this new article today claiming that United recently told workers that were being trained regarding "budget economy" that its introduction has just been pushed back "several months" from mid-October 2016:
https://skift.com/2016/09/30/united-...-economy-fare/
Didn't see any new thread started on this, so decided to resuscitate this thread.
https://skift.com/2016/09/30/united-...-economy-fare/
Didn't see any new thread started on this, so decided to resuscitate this thread.
#87
Join Date: Jan 2005
Location: Vancouver, Canada
Programs: United MileagePlus Silver, Nexus, Global Entry
Posts: 8,798
Case in point? I'm in London at the moment. I could have flown nonstop from Vancouver on several different carriers. Instead, I went via Chicago on United.
Once this routing is a 'budget economy' routing I'll just fly whatever's most convenient.
#88
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
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Hopefully they've read this thread and have realized the introduction of these fares means United will lose a lot of business fliers like me.
Case in point? I'm in London at the moment. I could have flown nonstop from Vancouver on several different carriers. Instead, I went via Chicago on United.
Once this routing is a 'budget economy' routing I'll just fly whatever's most convenient.
Case in point? I'm in London at the moment. I could have flown nonstop from Vancouver on several different carriers. Instead, I went via Chicago on United.
Once this routing is a 'budget economy' routing I'll just fly whatever's most convenient.
Even on AC, it varies by your conditions and routes on whether budget fares will be offered. I'm here in Cincinnati, and Tango fares still aren't always offered, and they only started within the last couple of years.
#90
Suspended
Join Date: Aug 2010
Location: DCA
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Posts: 50,262
Hopefully they've read this thread and have realized the introduction of these fares means United will lose a lot of business fliers like me.
Case in point? I'm in London at the moment. I could have flown nonstop from Vancouver on several different carriers. Instead, I went via Chicago on United.
Once this routing is a 'budget economy' routing I'll just fly whatever's most convenient.
Case in point? I'm in London at the moment. I could have flown nonstop from Vancouver on several different carriers. Instead, I went via Chicago on United.
Once this routing is a 'budget economy' routing I'll just fly whatever's most convenient.
Indeed, depending on the restrictions of these fares, they may make no sense for a business traveler. DL's E fares, by way of example, are inflexible. No changes of any kind for any reason. That is not appealing to the average business traveler, but to the leisure traveler who can save $10-15 per family member, where it may matter, it's worth it.
So, make your choices, F/C/Y or whatever UA decides to call its basic product.