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Old Jan 4, 2016, 10:43 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.

UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, WineCountryUA

These are the two rules for this thread:
  1. Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
  2. Any member who can post a constructive, patient answer is welcome to reply.

Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.

Additional tools for members seeking information about MileagePlus:

United MileagePlus Master Wiki

"New" United Airlines Forum Glossary

Here is a link to the 2015's threads:

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...

Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]

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Old Jan 7, 2016, 8:52 pm
  #76  
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,429
Originally Posted by helvetic
Is there a disadvantage to booking an award as two one-ways instead of a round trip, in case I decide to only take one of the directions and drive the other way?
If you are 1K as your profile indicates, the only disadvantage I can see is not being able to book a stopover.
EmailKid is offline  
Old Jan 8, 2016, 1:29 pm
  #77  
 
Join Date: Sep 2015
Programs: UA 1k
Posts: 103
At day of departure from Lax-Mel, I have purchased an upgrade to first in Oct. Miles+coop pay, the upgrade list has 2 people ahead of me, should I not expect to be #1 on the list?
Maximilion is offline  
Old Jan 8, 2016, 1:35 pm
  #78  
 
Join Date: Jun 2014
Posts: 6
Total Newbie
Can I book first class flights using my chase UR points? I have a few United points but not enough to book 2 first class tickets. I poked around but couldn't find where the flights were anything but economy class on Chase.

Is there any paid upgrade where I could pay after I book the economy flights?

Thanks for any help you can provide as I'm new to this...
kaysmom is offline  
Old Jan 8, 2016, 1:56 pm
  #79  
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: YYJ/YVR and back on Van Isle ....... for now
Programs: UA lifetime MM / *A Gold
Posts: 14,429
Originally Posted by Maximilion
At day of departure from Lax-Mel, I have purchased an upgrade to first in Oct. Miles+coop pay, the upgrade list has 2 people ahead of me, should I not expect to be #1 on the list?
Your profile does not list your status. That may have to do with why you are not #1, as well fare paid by other customers. Too many unknowns.

As IIRC this is a 787, so no Int'l First, only BizFirst.
EmailKid is offline  
Old Jan 8, 2016, 1:59 pm
  #80  
FlyerTalk Evangelist
 
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,416
Originally Posted by Maximilion
At day of departure from Lax-Mel, I have purchased an upgrade to first in Oct. Miles+coop pay, the upgrade list has 2 people ahead of me, should I not expect to be #1 on the list?
Why would you expect to be #1?

Originally Posted by kaysmom
Can I book first class flights using my chase UR points? I have a few United points but not enough to book 2 first class tickets. I poked around but couldn't find where the flights were anything but economy class on Chase.

Is there any paid upgrade where I could pay after I book the economy flights?

Thanks for any help you can provide as I'm new to this...
If you have a Sapphire Preferred you can transfer the points to UA on 1:1 basis. I'm not familiar with the option to book directly with Chase though. If you book an award ticket in Y, you may be offered an option to buy up with cash when you check in, but this is not guaranteed.
findark is offline  
Old Jan 8, 2016, 2:06 pm
  #81  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
Originally Posted by kaysmom
Can I book first class flights using my chase UR points? I have a few United points but not enough to book 2 first class tickets. I poked around but couldn't find where the flights were anything but economy class on Chase. ...
You may not have enough UR points for the First Class flights you are looking at.

You can move your UR points to UA MP (BUT WARNING you can not move them back to Chase UR) and then look for desired flights.

Originally Posted by kaysmom
... Is there any paid upgrade where I could pay after I book the economy flights? ...
yes potentially -- the points / mileage flights are more limited on that option.

Unfortunately there are a lot if, when, may be, perhaps, ..... to this broad of a question. If you provide some more details, the answers could be more specific.

Where do you want to fly? When?
Roughly how many miles @ UA and points @ Chase UR do you have?
Is economy acceptable or only if you can get premium cabin seats?
How many passengers?
WineCountryUA is offline  
Old Jan 8, 2016, 2:38 pm
  #82  
Marriott 5+ BadgeHyatt Contributor Badge
 
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Originally Posted by Maximilion
At day of departure from Lax-Mel, I have purchased an upgrade to first in Oct. Miles+coop pay, the upgrade list has 2 people ahead of me, should I not expect to be #1 on the list?
It's likely they have a higher status than you and therefore have a higher priority.
helvetic is offline  
Old Jan 8, 2016, 4:56 pm
  #83  
 
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
How long should it take for *A flights with 016 stock to post? I ask because I flew NZ 6 days ago (AKL-SYD) on 016 stock and it hasn't posted. Yet I flew ZQN-WLG on NZ metal, on NZ stock, and that posted to my MP account in 2-3 days. I called the Premier hotline and was told it will take at least 15 days.

Is that correct?
PsiFighter37 is offline  
Old Jan 8, 2016, 5:27 pm
  #84  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
Originally Posted by PsiFighter37
How long should it take for *A flights with 016 stock to post? I ask because I flew NZ 6 days ago (AKL-SYD) on 016 stock and it hasn't posted. Yet I flew ZQN-WLG on NZ metal, on NZ stock, and that posted to my MP account in 2-3 days. I called the Premier hotline and was told it will take at least 15 days.

Is that correct?
They should post in 3-5 days BUT UA will not initiate an investigation until 15 days. The online tool will refuse the input.

http://www.flyertalk.com/forum/unite...p-account.html

http://www.flyertalk.com/forum/unite...6-edition.html
WineCountryUA is offline  
Old Jan 8, 2016, 6:04 pm
  #85  
 
Join Date: Nov 2015
Programs: UA Plat/*G
Posts: 11
Hi,

I just booked a flight on united BNA > PHL round trip and I see the initial flight is with united and the return flight is american airlines. Booked it through the united site but found the flight on google flights. Is this a common thing, to have united and american on the same ticket? I don't think they are code share partners. Just curious as I hadn't seen that before.

Thnx.
wj35802 is offline  
Old Jan 8, 2016, 6:33 pm
  #86  
FlyerTalk Evangelist
 
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,416
It would be unusual for them to market it outright, but it's not uncommon for a travel agency (or search tool in the case of Google Flights) to plate that on a single ticket. A little weird it could be booked directly with UA but I think I've seen it before.
findark is offline  
Old Jan 8, 2016, 6:58 pm
  #87  
Marriott 5+ BadgeHyatt Contributor Badge
 
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Originally Posted by findark
It would be unusual for them to market it outright, but it's not uncommon for a travel agency (or search tool in the case of Google Flights) to plate that on a single ticket. A little weird it could be booked directly with UA but I think I've seen it before.
You can even book a AA- or DL-only ticket on 016 with .bomb. Earns no PQM/PQD though, and will get you some weird looks along the way.
helvetic is offline  
Old Jan 8, 2016, 9:25 pm
  #88  
 
Join Date: May 2012
Location: SJC
Programs: UA 1K/*G, AA, IHG Ambassador, Marriott Gold
Posts: 395
Just noticed that when I look at my original e-ticket receipt that was e-mailed to me and compare it to the receipt when I pull up my itinerary, the "airfare" is now considerably lower and the difference is buried in the fees section under "international surcharge".
What is United trying to pull here?
ok2uselane is offline  
Old Jan 8, 2016, 9:49 pm
  #89  
Moderator: United Airlines
 
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
Originally Posted by ok2uselane
Just noticed that when I look at my original e-ticket receipt that was e-mailed to me and compare it to the receipt when I pull up my itinerary, the "airfare" is now considerably lower and the difference is buried in the fees section under "international surcharge".
What is United trying to pull here?
Nothing -- it has to with details in how air fares are filed with governments but it means nothing to the consumer.

You will get the same PQDs and award miles.


At one time this was a variable amount related to fuel costs (believe it started around the 1970's fuel crisis). But that changed a longtime ago and was relabeled "international surcharge" instead of "fuel surcharge."
WineCountryUA is offline  
Old Jan 8, 2016, 10:04 pm
  #90  
A FlyerTalk Posting Legend
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Originally Posted by WineCountryUA
At one time this was a variable amount related to fuel costs (believe it started around the 1970's fuel crisis).
It couldn't have happened that early, as airline deregulation didn't happen until 1978. As I recall, YQ surcharges are much more recent than that - less than ten years old. And it's incredibly ridiculous that airlines still charge it with fuel prices where they are now.
mahasamatman is offline  



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