Oct 23, 2015, 6:29 pm
Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Premium Transcon Service SFO/LAX<>EWR flights - Questions and Experiences
Sep 4, 2023, 8:54 pm
#286
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,317
Sep 4, 2023, 9:46 pm
#287
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,509
Sep 5, 2023, 12:31 pm
#289
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Sep 5, 2023, 1:17 pm
#290
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,509
Sep 5, 2023, 4:38 pm
#291
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Sep 5, 2023, 5:03 pm
#292
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,023
UA was using the HD almost exclusively out of ORD, IAH, and DEN to Hawaii pre-pandemic. I think UA will s reverting. Unfortunately nayely got ps customers (and some who want to ride in PE), one of its frequent uses is EWR-LAX-HNL. I wonder if Maui cancelations have resulted in their presence on ps routes more frequently?
Sep 10, 2023, 7:40 am
#293
Join Date: Jul 2002
Location: SF Bay Area
Programs: UA GS 2MM
Posts: 947
SFO-EWR equipment swap at the 40 hour mark
At 40 hours before departure I got an app notification of a new seat assignment due to equipment swap. Polaris configured 772 became a 777-HD and they moved me from a window to an aisle. Not great, better than being bumped to coach, but still not cool UA.
Sep 10, 2023, 12:23 pm
#294
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
It's actually quite possible (likely) that this equipment swap & seat change occurred long before you received the app notification. I have had a bunch of premium transcons switch from 772 to 777HD months before the flight, and I never receive any notifications of any kind; I just see the swap when I look weekly at all of my reservations. Do you keep regular watch of your reservations?
Sep 11, 2023, 7:58 pm
#298
Join Date: Jul 2012
Location: Chicago
Posts: 1,161
It's actually quite possible (likely) that this equipment swap & seat change occurred long before you received the app notification. I have had a bunch of premium transcons switch from 772 to 777HD months before the flight, and I never receive any notifications of any kind; I just see the swap when I look weekly at all of my reservations. Do you keep regular watch of your reservations?
Sep 14, 2023, 5:53 pm
#299
Join Date: Jul 2002
Location: SF Bay Area
Programs: UA GS 2MM
Posts: 947
It was a late swap as I booked 2 weeks ago and was watching daily for better seats to open up. The 777HD is a miserable ride, rubbing shoulders with the adjacent passenger for 5 hours is not what I signed up for. Oh, and for extra fun, the 9/14 return EWR-SFO canceled 5 minutes before boarding due to a mechanical. UA is a mess these days.
Sep 14, 2023, 9:11 pm
#300
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
To be fair, none of the domestic carriers are running a particularly slick operation these days. But the 772 HD swap is a real bummer. UA knows with its oh-so-tight scheduling that this will happen some meaningful percentage of the time. It's a risk their management is willing to take 