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Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights - Questions and Experiences

Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights - Questions and Experiences

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Old Jul 6, 19, 1:29 pm   -   Wikipost
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Last edit by: WineCountryUA
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Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service

Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
The first PS flights to/from EWR started 25 Oct 2015
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.

United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
E+ passengers -- hot meals and drinks included
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)

Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"

other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10

FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.

Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.

Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.

Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
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Old Sep 26, 18, 8:44 pm
  #376  
 
Join Date: Nov 2006
Location: SFO South Bay
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I have been flying JetBlue Mint lately between SFO-JFK and SFO-BOS. 8 RTs so far this year. Just flew UA SFO-BOS RT for first time this year and was pleasantly surprised. On both flights, the flight was ontime, FAs were helpful and in good moods. Great to see UA appear to be trying again. And flying UA made me remember how uncomfortable the B6 Mint seats are! I still much prefer B6 Mint product (can't beat the solo suite), but when UA is cheaper, I will continue to give them a shot.
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Old Oct 10, 18, 9:25 am
  #377  
 
Join Date: Oct 2013
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Free meal in E+?

I've just made a reservation, LAX-EWR, the plane is a 777. Will I get a meal service in E+? (daytime flight). It's unclear from United's site. On my reservation on the UA site it says only "meals for purchase". If I have to buy one of those snack boxes again I'm going to do a murder.
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Old Oct 10, 18, 9:31 am
  #378  
 
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Originally Posted by watersign View Post
I've just made a reservation, LAX-EWR, the plane is a 777. Will I get a meal service in E+? (daytime flight). It's unclear from United's site. On my reservation on the UA site it says only "meals for purchase". If I have to buy one of those snack boxes again I'm going to do a murder.
Yes, meal in E+ is served.

If you have 1K status (profile), you shouldn't have to buy snack boxes on any route, though.
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Old Oct 10, 18, 9:38 am
  #379  
 
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Originally Posted by watersign View Post
...If I have to buy one of those snack boxes again I'm going to do a murder.
Have you just attained 1K, or is the status you're showing wrong? 1ks get a free food item and alcoholic drink in coach for several years now.
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Old Oct 10, 18, 9:40 am
  #380  
 
Join Date: Jul 2015
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Originally Posted by watersign View Post
I've just made a reservation, LAX-EWR, the plane is a 777. Will I get a meal service in E+? (daytime flight). It's unclear from United's site. On my reservation on the UA site it says only "meals for purchase". If I have to buy one of those snack boxes again I'm going to do a murder.
As fumje said, yes you will get a "meal" and yes as a 1K you are allowed one complimentary box but due yourself a favor and buy something at LAX prior to departure and take your free 1K drink on board. It is a longish flight and those "snack boxes" I find, well.... kind of horrible.
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Old Oct 11, 18, 9:09 am
  #381  
 
Join Date: Oct 2013
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Oh yeah, I got bounced down to Platinum this year (and I fly domestically very rarely - so my last experience was about 2 years before that).
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Old Oct 29, 18, 1:17 am
  #382  
 
Join Date: Jan 2015
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Any reports on whether the LAX<>BOS flights now operated with the PS birds that started today are catered with PS bedding and meals?
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Old Oct 29, 18, 2:06 am
  #383  
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Originally Posted by lightbulbs View Post
Any reports on whether the LAX<>BOS flights now operated with the PS birds that started today are catered with PS bedding and meals?
When used on non-premium transcon routes, the service will be standard domestic service. If UA decides to include LAX<>BOS in the premium transcon category, then the service will change to match.
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Old Oct 29, 18, 7:23 am
  #384  
 
Join Date: Sep 2002
Location: Boston, MA
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Originally Posted by lightbulbs View Post
Any reports on whether the LAX<>BOS flights now operated with the PS birds that started today are catered with PS bedding and meals?
I have a flight in about a week and a half and will report back if no one else has by then.
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Old Oct 29, 18, 8:03 am
  #385  
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I'm on LAX-BOS friday night on a 16J 752. I'll bring my own pillow
Originally Posted by WineCountryUA View Post
When used on non-premium transcon routes, the service will be standard domestic service.
Whether you get pillow and duvet on domestic lie-flat has always varied by station and flight. I've gotten them on SFO-ORD (and vv), but not on IAH-LAX, for example.
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Old Oct 29, 18, 9:50 am
  #386  
 
Join Date: Nov 2014
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Originally Posted by Kacee View Post
I'm on LAX-BOS friday night on a 16J 752. I'll bring my own pillow

Whether you get pillow and duvet on domestic lie-flat has always varied by station and flight. I've gotten them on SFO-ORD (and vv), but not on IAH-LAX, for example.
Yeah, normally SFO is good about it but I flew an SFO-IAD redeye on a 788 and no Saks blanket
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Old Oct 30, 18, 11:00 pm
  #387  
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UA824 LAX-BOS 10/30/18 752 16J

While I didn't get to sit up front, there were no Saks bedding - yet apparently - according to one of the FAs who was serving up front.

We'll see what that might mean.

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Old Dec 4, 18, 9:43 am
  #388  
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Booked goalie-parents'* annual SFO-PBI trip for January-April and where the revenue tix were too high, I was able to find two saver Y award tix SFO-EWR-PBI/PBI-EWR-SFO and with that, I'm wondering if the "real meal" for those seated in E+ still holds. I still see this on United's website but given the state of UA's I/T , who knows what's true and what's not (and if it's still true, is it worth it for goalie-parents to carry a print out )

*goalie-dad (my MM Gold companion)/goalie-mom (plebe) on one PNR
---
https://www.united.com/web/en-US/con...mservices.aspx

Enhanced service
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail, champagne and more.
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Old Dec 4, 18, 9:52 am
  #389  
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Originally Posted by goalie View Post
.... I'm wondering if the "real meal" for those seated in E+ still holds. ....
It was there a few weeks ago and there would be many posts lambasting UA if and when this was discontinued. This would not go unnoticed.
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Old Dec 4, 18, 11:18 am
  #390  
 
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Yes

Pasta or chicken. But lately they have been charging for alcoholic beverages. Although they are supposed to be free.
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