Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Premium Transcon Service SFO/LAX<>EWR flights - Questions and Experiences
#376
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,023
#379
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
2. While the 752 and 772 HD have lie-flats, neither is a Polaris seat.
You can be pretty sure it will be awful. Unfortunately, the airport options are fairly limited, especially before the redeyes.
#381
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Just flew EWR FLL on 752. Whilst the seats are not the latest UA J flat product found on long-haul widebodies, the cabin does have a big "United POLARIS" sign by the right front bulkhead. Also, the personal IFE screens read the same.
#382
Join Date: Dec 2023
Location: SFO
Posts: 230
This is sometimes referred to as "Fauxlaris"
#383
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,453
Which one is the true Ghetto bird? The 752 with old style lay flat or 772 with old style lay flat?
Last edited by WineCountryUA; Feb 12, 2024 at 11:40 am Reason: merged consecutive posts by same member
#384
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,023
There’s always confusion between Polaris marketing and the “vision” of Polaris hard product. The Polaris seats are the all-aisle access versions currently being installed or retrofitted. There are legacy (non-Polaris) seats in cabins UA sells as Polaris. I would call a 773ER First seat SFO-HNL a Polaris seat in a First cabin. Same route and n a 752? I’d call that a lie-flat in a First cabin, even though it says Polaris on the bulkhead. Marketing vs hard product.
#385
Join Date: Nov 2017
Location: Miami & Leon, MX
Programs: UA 1K, DL GOLD, IHG LIFE PLAT, BONVOY'ED GOLD
Posts: 552
Thankfully both routes offer a dual meal service, does anyone know what United is serving on these routes?
#386
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,341
And they were in very roughed-up shape!
Any use thereafter is borrowed from the original.
Please someone correct me if I’m wrong.
#387
#388
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,341
#389
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
Off-topic for this thread, but AFAIK scheduled flights on EWR-SFO/LAX are all lie-flat, and recliners are swapped only during IRROPS.
#390
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
IRROPS suggests some sort of circumstance beyond UA's control, when in fact sometimes UA swaps in a 739 or 753 because it doesn't have sufficient slack in its fleet and finds itself without a lie-flat aircraft to operate the scheduled flight. It's been occurring with some frequency recently.