May 13, 2015, 10:30 am
Last edit by: WineCountryUA
13 May 2015 Update -- publicly available link (no sign up required) -- https://beta.united.com/ual/en/us/
also see Next steps for the new united.com
Has instruction about how to force the use of the beta or traditional site.
also see Next steps for the new united.com
Has instruction about how to force the use of the beta or traditional site.
Digital Redesign Update: Beta of new united.com site publicly available for all
Feb 11, 2015, 3:33 pm
#61
Join Date: Sep 2006
Programs: UA Life Gold, 1.4MM
Posts: 185
Have been playing with it for a while. I find the type faces too small with too much unused space on the page. Equipment should be listed on the initial listing of flight choices rather than having to pick the flight and then going to the seat map. For the multiple destination option, one should be able to specify the cabin for each leg (e.g. business overnight versus economy in the daytime return). A nice feature as you drill down is seeing the difference in basic fares -- business versus econ -- for your particular choice -- and being able to make a change.
Feb 11, 2015, 3:36 pm
#62
Join Date: Dec 2009
Location: Nashville, TN
Programs: Marriott Lifetime Titanium.;UA 1.5MM; UA Lifetime Gold (whoppee); DL Plat
Posts: 2,124
Feb 11, 2015, 3:41 pm
#63
Join Date: Apr 2011
Location: SIN
Programs: UA 1K MM, SQ PPS, CX Silver, Accor Platinum, Marriott Gold, SPG Silver
Posts: 679
Bummed. Was part of the preview program, but am unable to log in (no invite).
Would really like to take it for a spin.
Would really like to take it for a spin.
Feb 11, 2015, 3:46 pm
#64
Join Date: Mar 2012
Location: PBI / FLL / YUL
Programs: UA 1K, Delta Plat, AA Plat, Marriott Titanium, Hilton Diamond, Hyatt Courtesy Card
Posts: 1,983
This sounds extremely promising. I am excited to see the new interface. Good to see the time spent in designing the site was put to good use. Is the award chart still visible? 
Last edited by goalie; Feb 11, 2015 at 4:54 pm Reason: removed response to deleted post
Feb 11, 2015, 3:49 pm
#65
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,753
The new interface seems to work nicely from my desktop. But from my iPhone, it really is not that good. I haven't tried it from my iPad yet.
There are some things that United.com can do that the app can't do yet.
There are some things that United.com can do that the app can't do yet.
Feb 11, 2015, 4:08 pm
#66
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,612
Just received an email with the invite.
Feb 11, 2015, 4:22 pm
#67
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,022
That's one of the 4 buttons on the top of the feedback form. Need to choose one in addition to the feedback.
Feb 11, 2015, 4:25 pm
#68
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,866
Is Expert Mode available on exisiting itins? or as presently, only on flight search?
Feb 11, 2015, 4:29 pm
#69
Join Date: Oct 2010
Location: MSP
Posts: 482
Last edited by goalie; Feb 11, 2015 at 4:55 pm Reason: edited quoted post to match edited original post
Feb 11, 2015, 4:31 pm
#70
Join Date: Feb 2006
Programs: UA, Starwood, Priority Club, Hertz, Starbucks Gold Card
Posts: 3,953
I got an invite today. It's working pretty fast for me on the laptop. So far, I think I will need some time getting used to the new booking interface, but it's quite nice with the pertinent information (bucket inventory, aircraft type, etc.) easily accessible. ^ so far!
Feb 11, 2015, 4:36 pm
#71
Join Date: Jun 2009
Location: Orange County, CA
Programs: UA 1K 2MM, United Club, IHG Ambassador/Spire
Posts: 163
Home Page and Booking Path
Only the home page and booking path had changed according to what I see. The rest, the beta site takes you back to the current site
Last edited by goalie; Feb 11, 2015 at 4:55 pm Reason: edited quoted post to match edited original post
Feb 11, 2015, 4:39 pm
#72
Suspended
Join Date: May 2010
Location: Just outside Big D, or many other places in big metal tubes
Programs: WN Rpd.Rwrds, AA, was longtime CO very top Elite tier, Overentitled UA Lifetime 1K (since 2012)
Posts: 1,334
Does the new website bring back "Alex", of "Ask Alex" renown? I heard she was put on a several-month suspension, like NBC's Brian Williams, for not completely being straightforward and transparent with UA customers in answering their questions.
WHERE HAS ALEX GONE??? I am concerned for her!!!
Most importantly, does it have a feature to allow one to manually increase their PQDs, PQMs, RDMs, and lifetime flight miles on record in their account? If not, it seems like not much of an improvement over the present website.
Last edited by mkr; Feb 11, 2015 at 4:49 pm
Feb 11, 2015, 4:51 pm
#73
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,753
Seems to work well from my desktop.... But not so from my iPhone.
Feb 11, 2015, 5:08 pm
#74
Join Date: Jan 2010
Location: Aussie in ORD
Programs: Marriott Plat, Ua Gold, GE.. Sucker for punishment
Posts: 4,237
Having a play now.. New booking pages are FAR superior.. Love the drop down view of available seats without having to leave the page.. Kudos
Feb 11, 2015, 5:08 pm
#75
Join Date: Jun 2004
Location: Washington, DC
Programs: UA Gold 1MM, AA EXP, HH Diamond, MR Gold, Avis PC, Hertz PC
Posts: 1,252
Ok, I'm probably just an idiot, but I can't find the aircraft type in the search results. Can someone point me in the right direction?