May 13, 2015, 10:30 am

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13 May 2015 Update -- publicly available link (no sign up required) -- https://beta.united.com/ual/en/us/

also see Next steps for the new united.com
Has instruction about how to force the use of the beta or traditional site.

Digital Redesign Update: Beta of new united.com site publicly available for all

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Feb 11, 2015, 11:33 am

UA Insider

Company Representative, United Airlines

Original Poster

Join Date: May 2006

Location: Chicago, Houston, or somewhere in between

Posts: 2,176

Digital Redesign Update: Beta of new united.com site publicly available for all

Hi everyone,

Today we’re taking an exciting step forward in our digital redesign efforts as we launch a new beta site that will offer select customers – including many of you – early access to the new united.com. Through this beta program we’re looking to get real feedback from real customers, using the site in real ways so that we can take steps to make smart, customer-driven improvements before releasing to a broader audience. Initially, we’ll start small by sending invitations to select customers via email later today.

For those of you invited to use the beta site, it won’t take long to notice what is new (and what is not). With a project this large, we’ll be rolling the new site out in phases. In our first release, you’ll see a new homepage and booking path. What you won’t see are all the behind-the-scenes changes we made as well. By taking the time to rebuild our infrastructure from the ground up, we now have a strong foundation upon which we can build creative, next-generation functionality and deliver consistently better experiences for our customers (and our employees).

With our new homepage and booking path, we strived to keep the features we know you value (yes, fare class availability and flight searches by fare class are here to stay), while also adding brand-new functionality you’ve been asking for. Here are some of the highlights:

Expanded "expert mode": Fare class availability is included in the details section for every flight.
Filtering and sorting: You’ll now see a far greater number of flight results. You can then use the sort and filter features to narrow down the results based on what’s most important to you (e.g. price, schedule, carrier, connecting cities, and amenities such as Wi-Fi and in-seat power to name a few).
Upgrade availability icons: Color-coded icons will display next to flight results for RPUs, GPUs, and Mileage Upgrade Awards to indicate if you can confirm at booking, waitlist, or if they are unavailable.
Improved Instant Upgrades: If booked in an eligible fare class, the instant upgrade prompt will appear on the seat map page.
Recent searches saved: We’ll remember your recent flight searches to allow for quicker shopping next time you visit the site.

For those of you who receive an invitation to access the site, we look forward to hearing from you. Please give us your feedback directly through the [+] Site Feedback link that you’ll see on the right-hand side of every page. For those who do not receive an invitation (e.g. were not previously part of the “preview program”), we’re anxious to expand our beta audience and will be back in touch once we move into the next phase of the rollout.

UA Insider

Last edited by UA Insider; Feb 11, 2015 at 12:33 pm Reason: Formatting

Feb 11, 2015, 11:36 am

eng3

Join Date: Aug 2008

Location: PHL

Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club

Posts: 5,271

Sounds promising, hope I get an invite

Feb 11, 2015, 11:38 am

cyclogenesis

Join Date: Jan 2010

Location: Aussie in ORD

Programs: Marriott Plat, Ua Gold, GE.. Sucker for punishment

Posts: 4,237

Wow the at a glance upgrade availability sounds like a real time saver!

Thanks!

Feb 11, 2015, 11:39 am

JVPhoto

Join Date: Jul 2013

Location: MRY - CNX - TXL

Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC

Posts: 7,058

Sweet so this means no more searching each segment in Expert Mode?

Feb 11, 2015, 11:40 am

mkr

Suspended

Join Date: May 2010

Location: Just outside Big D, or many other places in big metal tubes

Programs: WN Rpd.Rwrds, AA, was longtime CO very top Elite tier, Overentitled UA Lifetime 1K (since 2012)

Posts: 1,334

Thanks for the update.

Last edited by goalie; Feb 11, 2015 at 11:47 am Reason: off topic comment removed

Feb 11, 2015, 11:49 am

p924s87

Join Date: Jul 2009

Programs: HiltonSilver, MariottGold, HyattPlat, KimptonTier3, UA 1K, HertzGold,AvisPres

Posts: 116

This sounds great. I hope I get an invite!

Feb 11, 2015, 12:02 pm

mgobluetex

Join Date: Mar 2010

Location: IAH

Programs: IHG Gold Ambassador

Posts: 321

Wow, this sounds awesome! Can't wait to see it and I hope to get an invite!

Feb 11, 2015, 12:07 pm

sammyindc

Join Date: Jul 2011

Location: MCO, DCA, IAD

Programs: UA GS 1MM, Marriott Ambassador & Lifetime Titanium, Hilton Diamond

Posts: 2,134

Great changes/add ons!

Feb 11, 2015, 12:13 pm

geofflaredo

Join Date: Feb 2010

Location: Washington, DC

Programs: Star Alliance Gold/UA Mileage Plus Premier 1K

Posts: 257

Thanks for the update, we've been waiting! I hope i get an invitation!

Feb 11, 2015, 12:14 pm

#10

Say Vandelay

Join Date: Jul 2009

Location: WAS

Programs: UA Silver, Marriott Gold, IHG Silver, Hilton Silver, Hertz PC, National Exec Elite, Avis PC

Posts: 1,291

It is nice to see "expert mode" return to what was available in all flight searches and reservation details for everyone a few years ago. I hope as an early co.com preview site subscriber and Premier I get an invite!

Feb 11, 2015, 12:17 pm

#11

SEA1K4EVR

Join Date: Mar 2005

Location: Seattle, WA

Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry

Posts: 9,198

I am excited to check this out! I was in the preview program before and my contact info hasn't changed so hopefully I'll get an invite. Really glad to hear "Expert Mode" is not going away