Feb 26, 2024, 1:05 pm
Last edit by: WineCountryUA
This is an archive thread, the master thread is CPU Clearance Experiences
CPU Clearance Experiences - Archive
Feb 26, 2019, 11:55 am
#901
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,345
Assuming the "normal" case where the premium fare component was delegated to Economy because of the single-cabin aircraft, yes you should be entitled to a premium seat if there is a change of gauge assuming your original booking class (Z in the example) is available. It takes a call and sometimes HUCA to get an agent to do it though.
If it's ticketed as a through fare -- which it normally would be, and which is why you're seeing the same prices either way -- you are absolutely entitled to a seat in the first class cabin if your fare class comes available. Anecdotally, you may need to HUCA a couple of times before you find an agent who understands the situation.
Less clear is what should happen if they don't open seats in your fare class -- for example, if you're booked in Z but they open it up as J6 C0. My personal feeling is that you should be entitled to waitlist for Z class, which is possible in SHARES but which I'm not sure all agents would know how to do. This should also get you preferential treatment on the upgrade list at the gate (you should end up in PR-1).
Less clear is what should happen if they don't open seats in your fare class -- for example, if you're booked in Z but they open it up as J6 C0. My personal feeling is that you should be entitled to waitlist for Z class, which is possible in SHARES but which I'm not sure all agents would know how to do. This should also get you preferential treatment on the upgrade list at the gate (you should end up in PR-1).
-RM
Feb 26, 2019, 11:59 am
#902
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,412
There's a better argument to be made in favor of getting the PQM bonus on the single-class plane than there is for not getting it on the two-class plane. (Specifically, it's because you bought the first-class fare and would have been seated in it but for the equipment). It doesn't work that way, but it's a logically cohesive argument.
Feb 26, 2019, 12:18 pm
#903
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Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,417
There's a better argument to be made in favor of getting the PQM bonus on the single-class plane than there is for not getting it on the two-class plane. (Specifically, it's because you bought the first-class fare and would have been seated in it but for the equipment). It doesn't work that way, but it's a logically cohesive argument.
Feb 26, 2019, 12:25 pm
#904
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,412
Most likely. Those fare are usually created by rule, and it might just have been simpler to use the underlying economy RBD in this case. After all, inventory in that class must be available for the fare to apply.
Feb 26, 2019, 2:51 pm
#905
FlyerTalk Evangelist
Join Date: May 2006
Location: Pasadena, California
Programs: UA 1K, 1MM
Posts: 10,412
I'm four for six this year ... but mostly on short stuff:
LAS-LAX on January 6th - cleared at T-91 hours
LAX-SMF on February 16th - cleared at T-96 hours
LAX-SAT on February 18th - cleared at T-96 hours
SAT-IAH on February 22nd - cleared at T-6 hours (but the IAH-LAX on the 772 did not clear
)
Those LAX-SAT legs seem to routinely clear. I even know silvers who clear that flight. I might take it more often when I fly to SAT, but the timing of that flight usually isn't good for me.
My CPU % will definitely start dropping pretty rapidly once I get back to my routine flight pattern, which involves more hub-to-hub (and 0 LAS
).
LAS-LAX on January 6th - cleared at T-91 hours
LAX-SMF on February 16th - cleared at T-96 hours
LAX-SAT on February 18th - cleared at T-96 hours
SAT-IAH on February 22nd - cleared at T-6 hours (but the IAH-LAX on the 772 did not clear
)Those LAX-SAT legs seem to routinely clear. I even know silvers who clear that flight. I might take it more often when I fly to SAT, but the timing of that flight usually isn't good for me.
My CPU % will definitely start dropping pretty rapidly once I get back to my routine flight pattern, which involves more hub-to-hub (and 0 LAS
).
Last edited by iapetus; Feb 27, 2019 at 11:49 pm
Feb 26, 2019, 8:04 pm
#906
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,138
Assuming the "normal" case where the premium fare component was delegated to Economy because of the single-cabin aircraft, yes you should be entitled to a premium seat if there is a change of gauge assuming your original booking class (Z in the example) is available. It takes a call and sometimes HUCA to get an agent to do it though.
Mar 19, 2019, 2:16 pm
#907
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Cleared EWR-CLT T-1 hour. Was #5 passenger in E170 F cabin.
I am puzzled, though, that I haven’t been CPU’ed on my ATL-EWR flight in a couple days. It shows 2/12 - hasn’t changed in many days. Has UA done anything to slow down processing of CPUs? This should be a slam-dunk at T-96, IMO.
I am puzzled, though, that I haven’t been CPU’ed on my ATL-EWR flight in a couple days. It shows 2/12 - hasn’t changed in many days. Has UA done anything to slow down processing of CPUs? This should be a slam-dunk at T-96, IMO.
Mar 19, 2019, 2:23 pm
#908
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,219
Cleared EWR-CLT T-1 hour. Was #5 passenger in E170 F cabin.
I am puzzled, though, that I haven’t been CPU’ed on my ATL-EWR flight in a couple days. It shows 2/12 - hasn’t changed in many days. Has UA done anything to slow down processing of CPUs? This should be a slam-dunk at T-96, IMO.
I am puzzled, though, that I haven’t been CPU’ed on my ATL-EWR flight in a couple days. It shows 2/12 - hasn’t changed in many days. Has UA done anything to slow down processing of CPUs? This should be a slam-dunk at T-96, IMO.
Mar 19, 2019, 2:31 pm
#909
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Maybe. I was #1 on upgrade list for EWR-CLT, and no one bit at paying $125 to get a bag of chips and free booze. I highly doubt folks will go for $145 and the same kind of offerings for a 6AM flight. I’m more annoyed because I want to get the single F seat if possible - and once inside T-24, it’s more of a pain to change assignments.
Mar 19, 2019, 2:36 pm
#910
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Join Date: May 2006
Location: Pasadena, California
Programs: UA 1K, 1MM
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Maybe. I was #1 on upgrade list for EWR-CLT, and no one bit at paying $125 to get a bag of chips and free booze. I highly doubt folks will go for $145 and the same kind of offerings for a 6AM flight.
Mar 19, 2019, 6:24 pm
#911
Join Date: Jun 2010
Location: Florida
Programs: United 1K, Marriott Ambassador, Hilton Gold
Posts: 673
It ends up leading to 11 gate upgrades which I witnessed a few weeks ago. I know we shouldn't complain about the upgrade but would have been nice to clear at T-96 as a 1K and get your preferred seating choice. I know they could be holding off on the possibility of 175 -> 170 downgrades but it wouldn't hurt them to clear a few in advance.
Last edited by CruiserCLE; Mar 19, 2019 at 6:31 pm
Mar 19, 2019, 7:23 pm
#912
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
My flight is UAX and I’ll do a shot of Banker’s Club (hat tip to the fine city of PHL) if I don’t get upgraded in the end. Methinks that UA’s back-end software is not working right.
Mar 19, 2019, 11:44 pm
#913
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Join Date: Apr 2013
Location: PHX
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Posts: 56,461
Mar 20, 2019, 5:28 am
#914
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
Ended up getting upgraded at T-24 in the end. Naturally, I was not assigned an A seat.
Mar 20, 2019, 5:34 am
#915
Join Date: Dec 2017
Location: ORD
Programs: United Mileage Plus - 1K
Posts: 113
Did a SDC placing me into EWR this morning and then onto BOS, cleared about an hour after I checked in at T-15?
60% clearance rate this year so far.
There has to be something of a sweep after you check in as I've been seeing a LOT of CPU's about 30-60 minutes after I check in.
60% clearance rate this year so far.
There has to be something of a sweep after you check in as I've been seeing a LOT of CPU's about 30-60 minutes after I check in.