Last edit by: WineCountryUA
Link to NRT Terminal Map available here: http://www.staralliance.com/en/airpo...irportCode=NRT
Given the slow travel recovery for Japan, the ANA/NH lounges are on reduced hours and the NRT UC is closed. As travel recovery progress, there should be some expended access
* Gold Lounges
ANA Lounge Terminal 1 2nd Floor, #4 Satellite/South Wing
Pros: Noodle "bar"; sake bar; automated beer machines; overall better food than UA Club; showers with Shiseido amenities (foil packets). Sushi from 5-6pm.*
Cons: In lower level and has no windows; somewhat cramped, especially during peak hours (but not as bad as the UC); a short walk to UA gates.
ANA Lounge Terminal 1, 3rd Level, #5 Satellite/South Wing
Pros: Noodle "bar"; sake bar; automated beer machines; open, spacious areas with views of gates and runway; showers with Shiseido amenities (foil packets). Sushi from 3:30-4:30pm.*
Cons: Fairly distant from UA gates.
United Club Terminal 1, 3rd Level, #3 Satellite/South Wing
Pros: Adjacent to UA gates and transfer desk; showers; view of runway.
Cons: UA club level amenities; incredibly crowded in the afternoon prior to the bank of U.S. departures; noisy floor; often over-heated; furniture in disrepair.
See posts 171-173 for photos
*ANA in July announced some improvements, including a sushi chef in each of their lounges for an hour: https://www.ana.co.jp/ana_news/en/20...0160720-1.html
Consolidated "*A Lounge Options at NRT" Thread {Archive}
Given the slow travel recovery for Japan, the ANA/NH lounges are on reduced hours and the NRT UC is closed. As travel recovery progress, there should be some expended access
* Gold Lounges
ANA Lounge Terminal 1 2nd Floor, #4 Satellite/South Wing
Pros: Noodle "bar"; sake bar; automated beer machines; overall better food than UA Club; showers with Shiseido amenities (foil packets). Sushi from 5-6pm.*
Cons: In lower level and has no windows; somewhat cramped, especially during peak hours (but not as bad as the UC); a short walk to UA gates.
ANA Lounge Terminal 1, 3rd Level, #5 Satellite/South Wing
Pros: Noodle "bar"; sake bar; automated beer machines; open, spacious areas with views of gates and runway; showers with Shiseido amenities (foil packets). Sushi from 3:30-4:30pm.*
Cons: Fairly distant from UA gates.
United Club Terminal 1, 3rd Level, #3 Satellite/South Wing
Pros: Adjacent to UA gates and transfer desk; showers; view of runway.
Cons: UA club level amenities; incredibly crowded in the afternoon prior to the bank of U.S. departures; noisy floor; often over-heated; furniture in disrepair.
See posts 171-173 for photos
*ANA in July announced some improvements, including a sushi chef in each of their lounges for an hour: https://www.ana.co.jp/ana_news/en/20...0160720-1.html
Consolidated "*A Lounge Options at NRT" Thread {Archive}
Consolidated "*A Lounge Options at NRT" Thread
#61
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,681
The NH lounges at NRT are IMO seriously overrated. Noodle bar is nice but otherwise lounges are not very pleasant - almost always too hot, too crowded, too loud with endless flight announcements.
NRT is one place where I think UA provides an overall better lounge product (when it's open, that is ).
NRT is one place where I think UA provides an overall better lounge product (when it's open, that is ).
#62
Join Date: May 2001
Location: RNO, NV, USA.
Programs: UA 2MM
Posts: 5,081
The NH lounges at NRT are IMO seriously overrated. Noodle bar is nice but otherwise lounges are not very pleasant - almost always too hot, too crowded, too loud with endless flight announcements.
NRT is one place where I think UA provides an overall better lounge product (when it's open, that is ).
NRT is one place where I think UA provides an overall better lounge product (when it's open, that is ).
#63
Join Date: Apr 2021
Location: HPN, LAX, HNL, or somewhere in between
Programs: UA 1K, JetBlue Mosaic
Posts: 437
I just flew NRT-EWR on Saturday. Check in agent said the United Club will not open until some time next year. She also recommended I use the *A lounge by gate 25, saying it was less crowded than the other ANA lounge. While it started out quiet, it filled to standing room only about an hour before departure. Cant imagine what the other ANA lounge closest to the gate looked like
#64
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,449
I just flew NRT-EWR on Saturday. Check in agent said the United Club will not open until some time next year. She also recommended I use the *A lounge by gate 25, saying it was less crowded than the other ANA lounge. While it started out quiet, it filled to standing room only about an hour before departure. Cant imagine what the other ANA lounge closest to the gate looked like
Give the amount of connecting traffic NRT sees they really could use that UA club opening sooner rather than later.
#65
Join Date: Jun 2012
Posts: 411
I second the ANA lounge is far nicer.
Also, don't be like the passenger I saw last month in CDG where the UA lounge is also closed. Your one time passes won't work at other star alliance lounges no matter how much you yell and complain to the lounge attendants.
Also, don't be like the passenger I saw last month in CDG where the UA lounge is also closed. Your one time passes won't work at other star alliance lounges no matter how much you yell and complain to the lounge attendants.
#66
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,449
Trust me - they didn't miss much except a long walk...
#67
Join Date: Jan 2005
Location: New York, NY
Programs: UA, AA, DL, Hertz, Avis, National, Hyatt, Hilton, SPG, Marriott
Posts: 9,472
Even if T1 and the Star lounge at CDG were open, the Chase OTP wont work there either!!
#68
Join Date: Nov 2008
Location: Washington, DC
Programs: United Premier 1K 1MM; AA Plat Pro; Hyatt Globalist; Marriott Platinum; Avis President's Club
Posts: 2,530
Whether it's UA or NH, I just hope more lounges open soon. The one NH lounge that was open was super super crowded
#69
Join Date: Apr 2021
Location: HPN, LAX, HNL, or somewhere in between
Programs: UA 1K, JetBlue Mosaic
Posts: 437
I scanned my boarding pass, gave them a smile, and walked to the noodle ordering area
#70
Join Date: Feb 2003
Location: Southern California
Programs: United MileagePlus Premier 1K, Delta SkyMiles Diamond Medallion
Posts: 1,157
#71
Join Date: Jun 2012
Posts: 3,411
https://www.ana.co.jp/en/us/travel-i...#anchor-lounge
ANA Lounge @ No5 Satellite( with ANA SUITE)
7am-last ANA flight (the one with tarmac views on 2nd floor)
ANA Lounge @ No2 Satellite
1pm-7pm
(newly opened July 2022, originally supposed to open April 2020)
no view
(the one @ No4 Satellite still closed, which didnt have view)
#73
Join Date: Oct 2016
Location: DEN / SEA
Programs: UA Silver
Posts: 132
The NH lounges at NRT are IMO seriously overrated. Noodle bar is nice but otherwise lounges are not very pleasant - almost always too hot, too crowded, too loud with endless flight announcements.
NRT is one place where I think UA provides an overall better lounge product (when it's open, that is ).
NRT is one place where I think UA provides an overall better lounge product (when it's open, that is ).
I had such high hopes for NH lounge just based on their reputation but ... it is way louder and crowded for what... a bowl of udon and some curry?
The noodle bar and etc at NH is obviously better than whatever UA offers but unless you are just laying over at NRT w/o venturing out to Tokyo... the food outside the airport that cost maybe $5 will beat any NH lounge food, no contest.
UA lounge is less crowded, seems more spacious and their beer machine is on-par. If you want to relax before a long flight I'd recommend the UA lounge.
Now if this was HND I'd recommend you dine-in before the security check-in as they have some great selections - but with NRT you'd better eat before you get to the airport.
By the way - I'm actually quite surprised that UA would even consider re-opening the lounge at NRT, given that this is their "hub" no more.
Aren't most of the flights from UA hubs in the U.S now flying into HND instead of NRT? I think the soon-to-resume DEN to NRT and the second SFO flight might be the last two still flying into NRT rather than HND?
#75
Join Date: Dec 2013
Posts: 43
Curious whether the First Class Lounge directly above the NRT United Club is reopening at the same time. Sorry to learn UA is outsourcing the lounge staff as the UA lounge staff at NRT was the best in UA's system.