Check Your UA Itineraries for Schedule Changes and what to do after one [Archive]
Apr 29, 2015, 9:00 am
#226
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
I could have done it the other way: Delta reticketing to United. Thanks for confirming this is a lost cause. I will refund and go Airporter bus to Union Station followed by train south. Car is parked at work within walking distance of an Amtrak station in San Diego County
Safe travels,
Doc
Apr 29, 2015, 9:37 am
#227
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Apr 29, 2015, 10:00 am
#228
Original Member
Join Date: May 1998
Location: CT/NY
Programs: UA 1K/1MM, AA EXP, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 6,022
The agent is correct - because it's a schedule change and not an IRROP, they can only rebook you on another UA flight because they still serve the market. If they pulled out of LAX-SAN, then you can demand the ticket being pushed to another airline.
Same day IRROP is a different set of rules.
Same day IRROP is a different set of rules.
Apr 29, 2015, 10:03 am
#229
Join Date: Feb 2000
Posts: 6,549
A one-way compact LAX to a SAN HLE at Hertz.co.uk w/ AMEXPLAT 211762 code on Jun 2nd is $43 all-in. Assuming 2PM leaving LAX Hertz lot, you should be at a north county Hertz Local Edition before 4PM. 2PM Tuesday traffic will be fine.
Apr 29, 2015, 10:11 am
#230
Join Date: Mar 2012
Posts: 374
policy for involuntary changes on united?
Guys,
I would like to know what is the policy on united for involuntary changes. If they change your flight do you have right for change your ticket for another dates, lets says 2 months later?
Thanks!
I would like to know what is the policy on united for involuntary changes. If they change your flight do you have right for change your ticket for another dates, lets says 2 months later?
Thanks!
Apr 29, 2015, 10:15 am
#231
Join Date: Dec 2001
Location: Washington, DC, USA
Programs: UA-1Kmm, AA-EX Plt mm-, Hilton Diamond,
Posts: 1,093
It all depends on how significant the changes are. In some cases they will owe you no favors. It never hurts to ask nicely though.
May 14, 2015, 6:56 am
#232
Join Date: Jan 2004
Location: New York NY
Programs: UA Gold, CO Plat, CO Million Miler
Posts: 2,619
Saver Award ticket booked months ago BOS-SFO with a 62 minute connection at ORD. UA schedule change turned it into a 52 minute connection at LAX instead of ORD, and arriving at SFO at 12:10am vs. 11:00pm. No saver award inventory is available at all on that day, but many in standard award including on non-stop flights. I haven't yet accepted the schedule change. How likely is it that UA will agree to change to another flight at saver rates including a non-stop? All of the connecting flights tend to have short connection times, long flights on barbie jets, or other issues.
May 14, 2015, 7:11 am
#233
Join Date: Dec 2011
Location: BOS, BWI, DCA, IAD
Programs: American, Delta, JetBlue, United
Posts: 2,053
Saver Award ticket booked months ago BOS-SFO with a 62 minute connection at ORD. UA schedule change turned it into a 52 minute connection at LAX instead of ORD, and arriving at SFO at 12:10am vs. 11:00pm. No saver award inventory is available at all on that day, but many in standard award including on non-stop flights. I haven't yet accepted the schedule change. How likely is it that UA will agree to change to another flight at saver rates including a non-stop? All of the connecting flights tend to have short connection times, long flights on barbie jets, or other issues.
May 14, 2015, 11:47 am
#234
Join Date: Feb 2000
Posts: 6,549
could probably get JFK-SFO too, for the flat bed
May 14, 2015, 12:30 pm
#235
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,011
FWIW, I saw that my DEN-EWR flight in a couple months had been moved earlier. The text on the website says you can change if you'll miss a connecting flight, but I called in and got pushed back to a later flight, w/redeemed mileage award into F, with zero problems or questions (I just wanted to get a couple extra hours in town).
Tried to do something similar for EWR-SEA today (it said there was a schedule change but nothing was highlighted at all - so kind of cheeky, I suppose), but said I'd have to pay the fare difference of going from L to Q (I wanted to fly earlier because the early flight has R1 and I'm waitlisted on the later flight)...so no luck there. Feel like it depends on the agent wrt how amenable they are with changes.
Tried to do something similar for EWR-SEA today (it said there was a schedule change but nothing was highlighted at all - so kind of cheeky, I suppose), but said I'd have to pay the fare difference of going from L to Q (I wanted to fly earlier because the early flight has R1 and I'm waitlisted on the later flight)...so no luck there. Feel like it depends on the agent wrt how amenable they are with changes.
Last edited by PsiFighter37; May 14, 2015 at 12:44 pm
May 14, 2015, 12:37 pm
#236
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
+1 on the agent making all the difference. I had a 4 minute change on an itinerary next month, which I parlayed into a four hour later departure change so that I could stay on for a memorial service for a co-worker. The agent was completely helpful and respectful as soon as I said the words 'memorial service'.
May 14, 2015, 1:22 pm
#237
Join Date: Aug 2012
Location: Denver, CO
Programs: hilton diamond, united 1k, priority
Posts: 55
Yesterday the agent was able to take my Maui flight with a long layover in SFO to a direct. Leaving an hour later and arriving 8 hrs sooner! Only issue was some changes made 4/15 and now 2 members of the part will pay for bags and we lost all but 2 economy plus seats. Still worth it.
May 15, 2015, 8:11 am
#238
Join Date: Apr 2009
Location: SW Colorado
Programs: UAL Silver Hilton Diamond Hyatt Plat
Posts: 164
My results
I have a business saver reward ticket with the following routing:
GJT-DEN-ORD on a Tuesday
ORD-FRA-VCE on following day. My original DEN-ORD has changed from a 10:40pm arrival to an 11:30pm. I fly thru ORD because I join my mom there for the rest of the trip.
I am statusless. 😞
My questions are:
1) would UAL change my flight to an earlier one? Without change fee?
2) if no saver space is showing but standard is, would they still reaccommodate me due to the schedule change?
3) if not should I keep watching for saver space available before calling and not accept the change on the website?
I know 50 minutes isn't much but at that time of night it sure is. Just wanted to know what's allowed before I make any calls. Thanks in advance?
GJT-DEN-ORD on a Tuesday
ORD-FRA-VCE on following day. My original DEN-ORD has changed from a 10:40pm arrival to an 11:30pm. I fly thru ORD because I join my mom there for the rest of the trip.
I am statusless. 😞
My questions are:
1) would UAL change my flight to an earlier one? Without change fee?
2) if no saver space is showing but standard is, would they still reaccommodate me due to the schedule change?
3) if not should I keep watching for saver space available before calling and not accept the change on the website?
I know 50 minutes isn't much but at that time of night it sure is. Just wanted to know what's allowed before I make any calls. Thanks in advance?
Follow up on results: I waited until Award inventory was available on a flight I desired. saver Coach was available though I gave up my saver 1st seat from DEN to ORD. I'm wait listed for I.
I had to HUCA once and then had the most helpful agent secure my alternate flight, arriving at 6pm rather than 11:30pm. My concern about ground transportation rang true to him. I'm very happy. Thanks to Moderator and others for helpful suggestions and to this thread.
May 15, 2015, 10:00 am
#239
Join Date: Nov 2013
Location: IAD/DCA/BWI
Programs: Hyatt Globalist (2020:Exp), United Gold
Posts: 1,525
I am booked in Oct BWI-LAX-LAS-ORD-IAH...FRA
Schedule change on LAS-ORD, so LAX-LAS-ORD is not longer possible. I figured best option is to skip LAS, lose 300mi and do BWI-LAX-ORD-IAH...FRA
Called 1K desk, told I couldn't do this because it had to follow original routing. Problem is probably that this is BWI-LAS/LAS-FRA fares. But I'm surprised they don't waive routing to accomodate impossible connections. They tell me my only option is to skip ORD, so BWI-LAX-LAS-IAH... so I lose 1200mi+.
Sucks even more since upgrade cleared LAX-ORD-IAH already.
I'm going to wait a couple more months to see if there are any more schedule changes, hopefully with something that may work more favorably for me.
Schedule change on LAS-ORD, so LAX-LAS-ORD is not longer possible. I figured best option is to skip LAS, lose 300mi and do BWI-LAX-ORD-IAH...FRA
Called 1K desk, told I couldn't do this because it had to follow original routing. Problem is probably that this is BWI-LAS/LAS-FRA fares. But I'm surprised they don't waive routing to accomodate impossible connections. They tell me my only option is to skip ORD, so BWI-LAX-LAS-IAH... so I lose 1200mi+.
Sucks even more since upgrade cleared LAX-ORD-IAH already.
I'm going to wait a couple more months to see if there are any more schedule changes, hopefully with something that may work more favorably for me.
May 15, 2015, 10:29 am
#240
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Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
I am booked in Oct BWI-LAX-LAS-ORD-IAH...FRA
Schedule change on LAS-ORD, so LAX-LAS-ORD is not longer possible. I figured best option is to skip LAS, lose 300mi and do BWI-LAX-ORD-IAH...FRA
Called 1K desk, told I couldn't do this because it had to follow original routing. Problem is probably that this is BWI-LAS/LAS-FRA fares. But I'm surprised they don't waive routing to accomodate impossible connections. They tell me my only option is to skip ORD, so BWI-LAX-LAS-IAH... so I lose 1200mi+.
Sucks even more since upgrade cleared LAX-ORD-IAH already.
I'm going to wait a couple more months to see if there are any more schedule changes, hopefully with something that may work more favorably for me.
Schedule change on LAS-ORD, so LAX-LAS-ORD is not longer possible. I figured best option is to skip LAS, lose 300mi and do BWI-LAX-ORD-IAH...FRA
Called 1K desk, told I couldn't do this because it had to follow original routing. Problem is probably that this is BWI-LAS/LAS-FRA fares. But I'm surprised they don't waive routing to accomodate impossible connections. They tell me my only option is to skip ORD, so BWI-LAX-LAS-IAH... so I lose 1200mi+.
Sucks even more since upgrade cleared LAX-ORD-IAH already.
I'm going to wait a couple more months to see if there are any more schedule changes, hopefully with something that may work more favorably for me.
Did you accept that?
I would have left it alone, and seen what the back office schedule change gremlins do.