United Consolidated Compensation Thread [2015]
Apr 14, 2015, 2:23 pm
#346
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
Just perfect, both in tone and quantity.
Apr 16, 2015, 4:01 am
#347
Join Date: Jul 2009
Posts: 190
It seems pretty common for United to offer compensation at $1 voucher vs. 50 miles ratio, is there a consensus here on which one should take purely from value point of view? Voucher or Miles. In my case is $350 vs. 17,500 miles...
Apr 16, 2015, 10:38 am
#348
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
) and milage rich, I would take the $350 voucher as if it's a TCVA voucher with a PIN vs one that starts with "016", you get full PQD's based on the ticket price plus the vouchers (both types) are transferable so you can use it towards a ticket for someone else (and where goalie-parents fly SFO-FLL every year for the 3-4 months, I use my larger certs for their tix to stay in the will 
)
Apr 16, 2015, 10:51 am
#349
Join Date: Jul 2010
Location: CMH
Programs: UA 1K, 1MM, HH Diamond, Marriott Gold
Posts: 745
Is the 1K Voice email no longer monitored? I used to get responses from them but sent an email in March and still no response. Wonder if I missed the announcement that it was gone.
Apr 16, 2015, 11:38 am
#350
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
I had three exchanges with 1K voice over the past month, all on the same issue. It took three tries to get it resolved, but eventually they came through.
Apr 16, 2015, 2:08 pm
#351
Join Date: Jul 2010
Location: CMH
Programs: UA 1K, 1MM, HH Diamond, Marriott Gold
Posts: 745
I'll keep trying then! Thanks.
Apr 18, 2015, 2:46 pm
#352
Join Date: Apr 2010
Location: NYCEWR
Programs: MP(1K) Million Miler, Marriott Plat
Posts: 478
Apr 18, 2015, 3:03 pm
#353
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Apr 18, 2015, 4:05 pm
#354
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,752
Bags delayed about 8hrs in PBI; sent in the boilerplate baggage form and received a $100 check (signed by smisek and Rainey!) within two weeks.
Apr 18, 2015, 4:33 pm
#355
Join Date: Mar 2010
Programs: UA 2P, BA
Posts: 30
No IFE LAX-MEL in J
When I got to the lounge last night in LAX, they informed me I was in one of 3 rows in J that would not have IFE.
As a courtesy, the station issued a $500 travel voucher and said corporate would be in touch.
Given that this was a paid (and very expensive) ticket, what can I expect to receive from corporate?
As a courtesy, the station issued a $500 travel voucher and said corporate would be in touch.
Given that this was a paid (and very expensive) ticket, what can I expect to receive from corporate?
Apr 18, 2015, 4:35 pm
#356
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
$500? Run, don't walk, to the bank
Apr 18, 2015, 5:03 pm
#357
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Apr 18, 2015, 7:49 pm
#358
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,752
Apr 18, 2015, 7:51 pm
#359
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Seriously.
Apr 18, 2015, 10:05 pm
#360
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
). Lots of posts about how savvy this was....Yet now, it appears the compensation is starting to creep up again. My guess is that someone finally figured out UA is having a "Houston we have a problem" issue with its customer base. When you don't compensate folks and quickly resolve issues, you (1) lose a customer, and (2) might get hammered on social media.
