Access to LH / SK Lounge at EWR
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#136
Join Date: Jul 2009
Location: New York, NY
Programs: UA Platinum, Alaska MVP Gold, DL Platinum, Avis PC, Hertz PC
Posts: 354
The bus does n
t pick up at B because the pier where the LH lounge is located is for international flights and has no arriving domestic passengers. If departing A or C you will need to get to those terminals via a landside method (most likely the AirTrain) and re-clear security.

#137
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 5,862
I usually originate at EWR so haven't tried this myself, but I've had someone connecting at EWR UA-UA tell me this works for him. The bus dragon asks for his BP. He says, "here's my incoming BP - I have to pick up my LH BP at the LH lounge," and they wave him through. Never had an issue.
LAX
#138
Join Date: Jan 2019
Location: PHL | EWR
Programs: UA Platinum | Amex Platinum
Posts: 95
UA should really bring back C<->B shuttle service just for *G+ passengers, out of respect if nothing else. There's no value of *G based out of EWR otherwise! The UC's are terribly crowded and food/bev is disappointing at best
. I love that LH Senator Lounge! I've written complaints requesting it be established and hope y'all do the same ^
This was the response I recieved:

This was the response I recieved:
I'm sorry to hear that you have to go thru security again just to access the Star Alliance Clubs at Terminal B in Newark.
We're always working to improve all aspects of our Clubs.
Thank you for your honest feedback. I'll share it with our United Club and Star Alliance teams.
We appreciate your business and Premier Platinum loyalty. We hope your next visit leaves a better impression, and that you'll give us the opportunity to provide you with a more positive experience in the future.
We're always working to improve all aspects of our Clubs.
Thank you for your honest feedback. I'll share it with our United Club and Star Alliance teams.
We appreciate your business and Premier Platinum loyalty. We hope your next visit leaves a better impression, and that you'll give us the opportunity to provide you with a more positive experience in the future.
#140
Join Date: Aug 2015
Posts: 8,487
UA should really bring back C<->B shuttle service just for *G+ passengers, out of respect if nothing else. There's no value of *G based out of EWR otherwise! The UC's are terribly crowded and food/bev is disappointing at best
. I love that LH Senator Lounge! I've written complaints requesting it be established and hope y'all do the same ^
This was the response I recieved:

This was the response I recieved:
#141
Join Date: Aug 2017
Programs: AS MVP Gold 75K, DL Platinum, UA 1K, Hilton Diamond, Marriott Titanium + LT Silver, Hertz PC
Posts: 6,177
UA should really bring back C<->B shuttle service just for *G+ passengers, out of respect if nothing else. There's no value of *G based out of EWR otherwise! The UC's are terribly crowded and food/bev is disappointing at best
. I love that LH Senator Lounge! I've written complaints requesting it be established and hope y'all do the same ^
This was the response I recieved:

This was the response I recieved:
The LH lounge gets crowded as well during early evening hours when there are numerous *A TATL (e.g. LH, SK) departing.
I guess I am one of those people who try to limit my time in an airport terminal.
#142
Join Date: Jan 2019
Location: PHL | EWR
Programs: UA Platinum | Amex Platinum
Posts: 95
#143
Join Date: Aug 2017
Programs: AS MVP Gold 75K, DL Platinum, UA 1K, Hilton Diamond, Marriott Titanium + LT Silver, Hertz PC
Posts: 6,177
But as a promised benefit of becoming *G, UA sells the product as you being guaranteed *A lounge access. It's part of the package, so yes, it's rather odd or counter-intuitive to believe I as well as all Gold+ pax are not paying for it. *G pax not being able to use the EWR *A lounges that they are paying for membership access to, just because they're not departing from that terminal doesn't make sense at all!
Getting to/from the lounge is not part of the access policy.
#144
Moderator: United Airlines; FlyerTalk Evangelist
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 60,080
While you do have access, you don't have airside access and that is true at many airports around the world. There some where you do and some you don't have access without reclearing security. This is not just an EWR situation.
#145
Join Date: Jan 2019
Location: PHL | EWR
Programs: UA Platinum | Amex Platinum
Posts: 95
I'm well aware of many airports which make it inconvenient (intentionally or otherwise) to use the *A lounges...I just thought EWR was better than this, especially after seeing how dismal terminal C's UC's have been! And it's beyond me how it's so much hassle for EWR (and other airport) shuttles to accept security-cleared folks going to whichever terminal they prefer, but I digress.
And speaking of EWR *G benefits, where's the *A Gold Track? Whenever I check-in at terminal C and ask a UA staff member about where to find it, they look at me as if I have two heads!
#147
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 12,574
But as a promised benefit of becoming *G, UA sells the product as you being guaranteed *A lounge access. It's part of the package, so yes, it's rather odd or counter-intuitive to believe I as well as all Gold+ pax are not paying for it. *G pax not being able to use the EWR *A lounges that they are paying for membership access to, just because they're not departing from that terminal doesn't make sense at all!
Are you UA Plat or not??? If you are, why are you asking about Gold Track?
#148
Join Date: Jan 2019
Location: PHL | EWR
Programs: UA Platinum | Amex Platinum
Posts: 95
Because sometimes even the EWR Premier Access dedicated security line is ridiculously congested or is simply merged into the regular line. Wanting to ask for how to better facilitate a disaster of an airport security system shouldn't result in doubt over the legitimacy of a person's FF status.
#149
Moderator: United Airlines; FlyerTalk Evangelist
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.85MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 60,080
But we are getting off the thread's topic -- how to get to the LH lounge at EWR
#150
Join Date: Nov 2014
Location: USA
Programs: UA Gold, Marriott Gold
Posts: 1,044
I haven't been through EWR in over a decade ... hated that experience so avoided the airport as a connector like the plague.
However ... am visiting Portugal this summer and the only return flight with a reasonable departure time (IMO) was LIS-EWR (UA 65) which arrives 1325 and my domestic connection doesn't leave until 1543 so it would be nice to recuperate in a lounge. As I understand it, I won't be able to use the PL even if my GPU clears since I'll only be Polaris from LIS to EWR and UA will only think about my domestic connector from there on.
With over 2 hours to kill, is it worth it for me to try to go to the LH SL? Bear in mind I'll have a big full carry-on with my laptop, camera equipment, power supplies, etc.
If so, I still have to switch terminals to get there? and then allow 20 mins? 30 mins? to get to my domestic connection before it boards?
However ... am visiting Portugal this summer and the only return flight with a reasonable departure time (IMO) was LIS-EWR (UA 65) which arrives 1325 and my domestic connection doesn't leave until 1543 so it would be nice to recuperate in a lounge. As I understand it, I won't be able to use the PL even if my GPU clears since I'll only be Polaris from LIS to EWR and UA will only think about my domestic connector from there on.
With over 2 hours to kill, is it worth it for me to try to go to the LH SL? Bear in mind I'll have a big full carry-on with my laptop, camera equipment, power supplies, etc.
If so, I still have to switch terminals to get there? and then allow 20 mins? 30 mins? to get to my domestic connection before it boards?