blueman2

I think UA was too busy chairing the HSCC (How to Screw Customers Committee), for which are are lifetime chair. That is why they are always leading the pack in treating customers like dirt.

ainternational

Whahahahahhaah ROTFL

JerseyCityS

I've actually seen UA fa's texting and using their phone during take=off taxi, on one occasion anyhow.

Many people seem to have ignored this rule in the past.

It's kind of a joke - there are 10's of thousands of take off and landing videos on Utube. Dont' people realize that electronics have been being used for years already?

CO_Nonrev_elite

Like with most things, Delta had the presence of mind to get ahead of this, probably applied in advance and as such was the first cleared for use. The world's leading airline was asleep at the wheel, and are now just beginning to get around to being accepted. UA should have been first, but it's telling that they will be among the last. At least they are consistent

Parikh1234

I was on a UA flight from JFK to SFO yesterday and they made it very clear to one passenger that electronics were not to be used.

Its not like I need to use my cell phone etc since it doesn't work anyway after a certain altitude, but I would love to keep on my noise canceling headphones from taxi to landing. Its annoying to be watching a movie and then have to switch to earbuds when taking off / landing.

mgcsinc

At this point, telling passengers not to use electronics is like telling people to keep enduring bombing drills even though they know the war is over and the troops are on the way home. It just looks like a ridiculous charade.

edcho

I wonder why UA wasn't on the committee.

craz

Not at all ,they are simply trying to figure out how much to charge us to use our stuff and how they can block its usage unless we pay for it.

CDKing

Reading betwen the lines with UA comment about working with FAA and its Express carriers. How DL did not include its express carriers and AA is not including all Eagle planes. These lead me to believe UA is going the all or none route which is another stupid move.

Who knows, either way you cannot include everyone on the committee

kenn0223

My guess is they didn't care. While the ARC (the committee) was limited to 20 members, per the Committee Charter interested parties could request to attend the meetings (they were not open to the general public but my guess is that if United, the world's largest airline, asked to send someone the ARC would have allowed it) and all the notes, agendas, minutes, work papers, etc. were available via FOIA (or, more likely, freely provided to a company like United). In addition, the Advisory Report, which was issued September 30th, seemingly provides all the information needed to prepare a submission to the FAA.

I think this has very little to do with UA (willingly or unwilling) not being involved in the ARC but rather just UA ineptitude or UA not caring to invest the time or money to get whatever needed to get done in time for a Nov 1 rollout.

adambadam

I sent UA a tweet yesterday about this. There reply was along the lines of we are working on it with the FAA and our UAX partners. I think because UA is really just a shell for a bunch of DBAs (at least domestically) these days they are trying to get all the UAX partners on board so that you don't on one flight have the rule still in place and on another not and get confused/even more angry customers. Still *smh*

exerda

I dunno; we'd get plenty of complaints and confusion from pax when there was one policy in place for mainline and another for a particular express operator and yet another for a different express carrier. To the general pax, they're all "United," so I can see the benefits of an "all or none" approach, too.

I just wish UA would have kept up with the times here and been working on that well before now...

Speaking of express partners with differing policies, Silver (on a dba UA Express flight) claimed you couldn't use cell phones until you reached the gate and even chastised a pax about it on my flight Sunday.

STS-134

UA only jumps at opportunities to screw its customers (devaluation of miles, taking away elite benefits without providing a better product that people are willing to pay for, etc). They'll never lead the way in good policies like this until Jeff is kicked out.

exerda

It certainly does seem to be a leadership issue! Unfortunately, Jeff is keeping the board and shareholders happy with short-term profit taking and endless excuses for bad quarters (sequestration, Superstorm Sandy, government shutdown, 787, and so on and so forth).

regisp1