CPUs improving ?
#661

Join Date: Oct 2012
Location: BOS
Programs: MP,MR Silver,Avis
Posts: 849
The website says, as quoted by WineCountryUA: "As customers check in, they will be placed on an airport upgrade standby list. This standby list will clear after check-in is closed, and is based on Premier status and fare class. "
It says "based on Premier status and fare class", but it doesn't say HOW it's based on Premier status and fare class. It doesn't say "ordered by premier status, and then fare class within each status".
It is absolutely possible to use this subset of the "5 day list" priority (removing GPU/RPU/Miles+Cash) and still be "based on Premier status and fare class":
Premier members on eligible Y- and B-class fares, as well as Premier 1K members on M-class fares, sorted by fare class, then Premier status
All remaining Premier members Sorted by Premier status, then fare class and award travel
So, this is valid: Y GS, Y 1K, Y Plat, Y Gold, Y Silver, B GS, B 1K, B Plat, B Gold, B Silver, M GS, M 1K, remaining GS sorted by fare class, remaining 1K sorted by fare class, ...
It says "based on Premier status and fare class", but it doesn't say HOW it's based on Premier status and fare class. It doesn't say "ordered by premier status, and then fare class within each status".
It is absolutely possible to use this subset of the "5 day list" priority (removing GPU/RPU/Miles+Cash) and still be "based on Premier status and fare class":
Premier members on eligible Y- and B-class fares, as well as Premier 1K members on M-class fares, sorted by fare class, then Premier status
All remaining Premier members Sorted by Premier status, then fare class and award travel
So, this is valid: Y GS, Y 1K, Y Plat, Y Gold, Y Silver, B GS, B 1K, B Plat, B Gold, B Silver, M GS, M 1K, remaining GS sorted by fare class, remaining 1K sorted by fare class, ...
#662
FlyerTalk Evangelist




Join Date: Mar 2000
Posts: 18,231
The website says, as quoted by WineCountryUA: "As customers check in, they will be placed on an airport upgrade standby list. This standby list will clear after check-in is closed, and is based on Premier status and fare class. "
It says "based on Premier status and fare class", but it doesn't say HOW it's based on Premier status and fare class. It doesn't say "ordered by premier status, and then fare class within each status".
It is absolutely possible to use this subset of the "5 day list" priority (removing GPU/RPU/Miles+Cash) and still be "based on Premier status and fare class":
Premier members on eligible Y- and B-class fares, as well as Premier 1K members on M-class fares, sorted by fare class, then Premier status
All remaining Premier members Sorted by Premier status, then fare class and award travel
So, this is valid: Y GS, Y 1K, Y Plat, Y Gold, Y Silver, B GS, B 1K, B Plat, B Gold, B Silver, M GS, M 1K, remaining GS sorted by fare class, remaining 1K sorted by fare class, ...
It says "based on Premier status and fare class", but it doesn't say HOW it's based on Premier status and fare class. It doesn't say "ordered by premier status, and then fare class within each status".
It is absolutely possible to use this subset of the "5 day list" priority (removing GPU/RPU/Miles+Cash) and still be "based on Premier status and fare class":
Premier members on eligible Y- and B-class fares, as well as Premier 1K members on M-class fares, sorted by fare class, then Premier status
All remaining Premier members Sorted by Premier status, then fare class and award travel
So, this is valid: Y GS, Y 1K, Y Plat, Y Gold, Y Silver, B GS, B 1K, B Plat, B Gold, B Silver, M GS, M 1K, remaining GS sorted by fare class, remaining 1K sorted by fare class, ...
What this means in practical terms, of course, is that status isn't worth a heck of a lot at UA these days. Unless you're buying an expensive ticket, you're often going to be at the bottom of the upgrade heap even if you're a 1K (or, presumably, a GS).
This is profoundly different from how upgrade priority used to work at CO (I'm not too familiar with the "old UA" system) and, I believe, different from how upgrades are processed today at, say, AA).
It can vary slightly, by a few spots, since the CPU list uses time of ticketing as the tie breaker while the airport list uses time of check in. So if there are 4 1Ks on W fare where A bought first and D bought last. But D checks in first followed by C, A, B... Then the airport list will show D C A B. however, the system uses the CPU list until one hour before departure.
So if the upgrade runs at 4 hours out clearing two customers for two remaining F seats then A and B will jump over C and D even though C and D is showing up as #1 and 2 on the list. But, if the upgrade does not run until the gate agent runs the upgrade 30 minutes before the flight then D and C will get the upgrade.
But aside from the tie breaker, priority is the same.
So if the upgrade runs at 4 hours out clearing two customers for two remaining F seats then A and B will jump over C and D even though C and D is showing up as #1 and 2 on the list. But, if the upgrade does not run until the gate agent runs the upgrade 30 minutes before the flight then D and C will get the upgrade.
But aside from the tie breaker, priority is the same.
And, while they're at it, why not better explain to folks that their upgrade priority is going to be heavily dependent on their fare class?
In this regard, has anyone studied the prevalence of Y and B fares in certain markets as opposed to others? We get widely different reports from 1Ks about their upgrade percentages on CPUs. I'll bet those who fly routes where there are lots of Y and B travelers have few upgrades, and those who fly routes where there are lower fare buckets that a business traveler could otherwise buy get lots of upgrades.
#663


Join Date: Jul 2009
Location: USA
Programs: AA EXP, UA GLD, Bonvoy Titan, HH GLD, WoH Expl
Posts: 2,686
With some of the mystery behind how the final F seats are assigned, I recently was in a situation where I jumped ahead of the queue everyone is discussing here in the CPU thread.
I was originally booked on AA and during airport check-in was told I was in an oversold situation. AA offered compensation to fly a different routing (international => domestic). The international flight was a OW partner, and I assumed the domestic flight was on AA. However I later realized that they printed me a UA F boarding pass. So other airlines pay for last minute F tickets in situations like IRROPS and oversold situations.
I was originally booked on AA and during airport check-in was told I was in an oversold situation. AA offered compensation to fly a different routing (international => domestic). The international flight was a OW partner, and I assumed the domestic flight was on AA. However I later realized that they printed me a UA F boarding pass. So other airlines pay for last minute F tickets in situations like IRROPS and oversold situations.
#664
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,140
not public info but we do know UA provides large corporations and the Federal / State governments discounted YBM fares that are comparable to the mid-level fares the rest of us unblessed types pay.
#665
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
SF and Boston in the playoffs? CPUs for everyone!
... well maybe not everyone, but this lowly Gold scored his first-ever CPU today, and on a nearly 7-hour transcon to boot. For the first time in my adult life, the BOS>SFO flight is less than half full.
Turns out there's some sort of sportsball game that seems to be rendering otherwise sane individuals unwilling to fly today.
And I guess it's also the middle of a three-day weekend, but who's counting.
Good thing my next return flight is on Super Bowl Sunday: maybe I'll be 2 for 2!
Turns out there's some sort of sportsball game that seems to be rendering otherwise sane individuals unwilling to fly today.
And I guess it's also the middle of a three-day weekend, but who's counting.Good thing my next return flight is on Super Bowl Sunday: maybe I'll be 2 for 2!
#666
A FlyerTalk Posting Legend




Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,195
#667
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,306
Yup, after the Golds got their upgrades at T-48 there were still two open seats in F!
#668
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
My guess is that Sunday of a long weekend is a bigger factor than the game. Airlines sometimes publish fares that are good for a single day only for the Sunday of a long weekend. It's a very, very low travel time.
Upgrades probably would have stopped at that point anyway -- there could still have been Golds let. CPUs do not fill all F seats at T-48.
Upgrades probably would have stopped at that point anyway -- there could still have been Golds let. CPUs do not fill all F seats at T-48.

