CPUs improving ?
#631
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But that said, how is it possible that I'm 20th on a 737? According to the published rules, there would have to be 19 GS and 1K pax on higher fare tickets in front of me. Right? I don't think that's statistically possible. Are there certain published fares that trump my elite status on the CPU list? There has to be. Right?
Any pax waitlisted on an instrument (GPU, RPU, or miles)
Any premier member on a Y or B fare.
#632


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And I believe there are more elites taking advantage of the Y, B and 1K's on M-fare to get that front seat. As they will be displaced first passengers (if not confirmable at booking) ahead of the other's on regular old tickets.
#633
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But, according to the published rules, ANOTHER upgrade list opens at 24 hours. That's the "Airport Upgrade Standby List," that's supposedly used to fill the remaining first class seats at the gate. That's the list made available to customers on mobile.united.com, and the regular website. According to the website:
"As customers check in, they will be placed on an airport upgrade standby list. This standby list will clear after check-in is closed, and is based on Premier status and fare class."
http://www.united.com/web/en-US/cont...aspx#cpriority
So there are 3 possibilities here: 1) Despite widely accepted conventional wisdom, what's posted on the website is not the Airport Upgrade Standby List (this seems doubtful to me); 2) there are 19 other GS and 1K members who booked higher fare categories than me on the flight (I think this is a statistical improbability); 3) despite what the website states, certain pax with higher bucket fares are getting to the top of the Airport Upgrade Standby List regardless of their status (seems by far the most probable).
If it is indeed #3, status is even less valuable than I already thought.
#635




Join Date: May 2011
Posts: 5,815
Right. That's what I'm asking. As has been explained to me in this forum, there are 2 different upgrade lists. There's the one UA does not give customers access to, and that's the one that's supposed to start running 5 days out. That's the one that gives priority to folks on Y and B fares, and those using upgrade instruments.
But, according to the published rules, ANOTHER upgrade list opens at 24 hours. That's the "Airport Upgrade Standby List," that's supposedly used to fill the remaining first class seats at the gate. That's the list made available to customers on mobile.united.com, and the regular website. According to the website:
"As customers check in, they will be placed on an airport upgrade standby list. This standby list will clear after check-in is closed, and is based on Premier status and fare class."
http://www.united.com/web/en-US/cont...aspx#cpriority
So there are 3 possibilities here: 1) Despite widely accepted conventional wisdom, what's posted on the website is not the Airport Upgrade Standby List (this seems doubtful to me); 2) there are 19 other GS and 1K members who booked higher fare categories than me on the flight (I think this is a statistical improbability); 3) despite what the website states, certain pax with higher bucket fares are getting to the top of the Airport Upgrade Standby List regardless of their status (seems by far the most probable).
If it is indeed #3, status is even less valuable than I already thought.
But, according to the published rules, ANOTHER upgrade list opens at 24 hours. That's the "Airport Upgrade Standby List," that's supposedly used to fill the remaining first class seats at the gate. That's the list made available to customers on mobile.united.com, and the regular website. According to the website:
"As customers check in, they will be placed on an airport upgrade standby list. This standby list will clear after check-in is closed, and is based on Premier status and fare class."
http://www.united.com/web/en-US/cont...aspx#cpriority
So there are 3 possibilities here: 1) Despite widely accepted conventional wisdom, what's posted on the website is not the Airport Upgrade Standby List (this seems doubtful to me); 2) there are 19 other GS and 1K members who booked higher fare categories than me on the flight (I think this is a statistical improbability); 3) despite what the website states, certain pax with higher bucket fares are getting to the top of the Airport Upgrade Standby List regardless of their status (seems by far the most probable).
If it is indeed #3, status is even less valuable than I already thought.
#636
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So there are 3 possibilities here: 1) Despite widely accepted conventional wisdom, what's posted on the website is not the Airport Upgrade Standby List (this seems doubtful to me); 2) there are 19 other GS and 1K members who booked higher fare categories than me on the flight (I think this is a statistical improbability); 3) despite what the website states, certain pax with higher bucket fares are getting to the top of the Airport Upgrade Standby List regardless of their status (seems by far the most probable).
If it is indeed #3, status is even less valuable than I already thought.
#637
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
You're mistaken about the conventional wisdom, and you're mis-reading the website. There are indeed two lists, but they have the same order, except that the tie-breaker for CPU's changes from time of booking to time of check-in. It would be kinda insane if someone waitlisted with an instrument didn't get priority, IMO.
Incidentally, I do not believe that uncleared Y/B/M's are considered displaced F passengers. Although displaced F passengers are yet another category, which is at the tippy-top of the list.
Incidentally, I do not believe that uncleared Y/B/M's are considered displaced F passengers. Although displaced F passengers are yet another category, which is at the tippy-top of the list.
#638
Join Date: May 2009
Location: PHL
Posts: 2,842
That would imply that there are still a number of the top high value fliers out there, which many say are fleeing by the dozens.
#639




Join Date: May 2011
Posts: 5,815
You're mistaken about the conventional wisdom, and you're mis-reading the website. There are indeed two lists, but they have the same order, except that the tie-breaker for CPU's changes from time of booking to time of check-in. It would be kinda insane if someone waitlisted with an instrument didn't get priority, IMO.
Incidentally, I do not believe that uncleared Y/B/M's are considered displaced F passengers. Although displaced F passengers are yet another category, which is at the tippy-top of the list.
Incidentally, I do not believe that uncleared Y/B/M's are considered displaced F passengers. Although displaced F passengers are yet another category, which is at the tippy-top of the list.
- People on the PR-1 list. This includes displaced First Class customers (people who have paid for First Class with cash or mileage but do not have a FC seat).
- Premium Platinum --> Platinum --> Gold --> Silver on a Y fare.
- Premium Platinum --> Platinum --> Gold --> Silver on a B fare.
- Premium Platinums are upgraded first by fare class hierarchy (M, H, K, Q, U, V, G, W, E, S, T, N, L) and then by the time they were placed on the list.
Premium Platinum companions by fare class then time placed on the list. - Platinums are upgraded first by fare class hierarchy (M, H, K, Q, U, V, G, W, E, S, T, N, L) and then by the time they were placed on the list.
- Platinum companions by fare class then time placed on the list.
- Golds by fare class hierarchy (M, H, K, Q, U, V, G, W, E, S, T, N, L) and then by the time they were placed on the list.
- Gold companions by fare class then time placed on the list.
- Silvers by fare class hierarchy (M, H, K, Q, U, V, G, W, E, S, T, N, L) and then by the time they were placed on the list.
- Positive-Space Promo Upgrades (only those that allow airport standby).
- Non elites on full Y fares within the U.S. 48 & Space-Available Promo Upgrades (both treated equally).
#640
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Are you saying that at T-24, as a 1K, you should automatically jump ahead of (a) lower status pax on instruments, and (b) lower status pax on Y/B fares? And that your status is somehow "devalued" if you do not get to cut in front of them? You're certainly entitled to your theories and opinions, but this doesn't make much sense to me.
You're mistaken about the conventional wisdom, and you're mis-reading the website. There are indeed two lists, but they have the same order, except that the tie-breaker for CPU's changes from time of booking to time of check-in. It would be kinda insane if someone waitlisted with an instrument didn't get priority, IMO.
#641
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#642




Join Date: May 2011
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Well, from previous experience, that's not true either. On a flight last month, I checked in about 22 hours before the flight and was about 6th on the upgrade list. To my surprise, I was automatically upgraded in advance (not at the airport) on a CPU in front of other pax on the list who had already checked in earlier (presumably based on the criteria of the "5-day list"). So how would that be possible under your theory?
#643
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Whether it makes sense or not -- and lots of the upgrade rules don't make much sense to me, like how companions can trump elites -- that's what the "official rules" clearly state. If that's not the ACTUAL rule, it should be re-written so elites know exactly what their status is and is not worth. ...
The following is the order of priority, within five days, on flights that are eligible for Complimentary Premier Upgrades:
Premier members on eligible Y- and B-class fares, as well as Premier 1K members on M-class fares: Instant upgrades that weren't confirmed in advance, sorted by fare class, then Premier status
All travelers on waitlisted Global Premier Upgrades, Regional Premier Upgrades, and MileagePlus Upgrade Awards: Sorted by Premier status of the redeeming account, then fare class and time of request
All remaining Premier members using Complimentary Premier Upgrades**: Sorted by Premier status, then fare class and award travel***
Priority within 24 hours
New waitlist requests for MileagePlus Upgrade Awards, Regional Premier Upgrades, and Global Premier Upgrades can be made until 24 hours prior to departure. At 24 hours from departure, waitlists will expire and automatic processing of upgrades, per the priority listed above, will continue. As customers check in, they will be placed on an airport upgrade standby list. This standby list will clear after check-in is closed, and is based on Premier status and fare class.
....
In addition, one companion traveling on the same reservation as a Premier member is also eligible for Complimentary Premier Upgrades on select flights, and may be confirmed with the same priority as the Premier member, even on the day of departure. This benefit does not apply to companions traveling on award tickets.
Premier members on eligible Y- and B-class fares, as well as Premier 1K members on M-class fares: Instant upgrades that weren't confirmed in advance, sorted by fare class, then Premier status
All travelers on waitlisted Global Premier Upgrades, Regional Premier Upgrades, and MileagePlus Upgrade Awards: Sorted by Premier status of the redeeming account, then fare class and time of request
All remaining Premier members using Complimentary Premier Upgrades**: Sorted by Premier status, then fare class and award travel***
Priority within 24 hours
New waitlist requests for MileagePlus Upgrade Awards, Regional Premier Upgrades, and Global Premier Upgrades can be made until 24 hours prior to departure. At 24 hours from departure, waitlists will expire and automatic processing of upgrades, per the priority listed above, will continue. As customers check in, they will be placed on an airport upgrade standby list. This standby list will clear after check-in is closed, and is based on Premier status and fare class.
....
In addition, one companion traveling on the same reservation as a Premier member is also eligible for Complimentary Premier Upgrades on select flights, and may be confirmed with the same priority as the Premier member, even on the day of departure. This benefit does not apply to companions traveling on award tickets.
.... Well, from previous experience, that's not true either. On a flight last month, I checked in about 22 hours before the flight and was about 6th on the upgrade list. To my surprise, I was automatically upgraded in advance (not at the airport) on a CPU in front of other pax on the list who had already checked in earlier (presumably based on the criteria of the "5-day list"). So how would that be possible under your theory?
Last edited by WineCountryUA; Oct 2, 2013 at 6:41 pm Reason: typo
#644
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
+1 to edcho's reply. In any case, not sure how that would cut against my explanation...
#645
FlyerTalk Evangelist




Join Date: Mar 2000
Posts: 18,240
United.com states
What do you think is missing?
The 5-day list clearing continues until close to flight time (rough observation supports until 3 maybe 2 hours prior to departure -- so folks on the gate list will appear to clear out of order). So while you can see the gate list, the other list is still active. The gate list should just be used in the last half hour or so.
What do you think is missing?
The 5-day list clearing continues until close to flight time (rough observation supports until 3 maybe 2 hours prior to departure -- so folks on the gate list will appear to clear out of order). So while you can see the gate list, the other list is still active. The gate list should just be used in the last half hour or so.

