Sydney - traveling UA GF - runaround to use Singapore F Lounge
#31
FlyerTalk Evangelist
Join Date: Nov 2007
Location: Denver • DEN-APA
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Yeah, that'll teach 'em. SQ joins OW. We showed them.
As for SQ availability, wake up and find an alternative. Amex MR and SPG are partners. I recently booked 4 SQ A380 First Suites tickets from LAX-NRT or SIN with KF miles from my Amex account. Tons of availability.
#32
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,265
And I was happy to find the occasional SQ Biz seat or ug that way !
#33
Original Poster
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
Well - turns out none of the 21 people in the SQ F Sydney lounge (except 2 of us) were not on UA in F. With the SQ A380 only having 12 F seats that tells me that SQ must let there top tier in the F lounge even if in Business?? (like oneworld does).
Upon arrival at SFO on UA - used the UA arrivals lounge (not crowded at all) and then went out the the UA F lounge at gate 98. Had domestic connection but could use the UA F lounge in SFO because of same day F flight.
Now I was impressed with the UA F lounge at SFO - excellent food offerings (much better then SQ F lounge in SYD). The UA F lounge at SFO is much nicer and much better/more food than say the UA F lounge at IAD.
Upon arrival at SFO on UA - used the UA arrivals lounge (not crowded at all) and then went out the the UA F lounge at gate 98. Had domestic connection but could use the UA F lounge in SFO because of same day F flight.
Now I was impressed with the UA F lounge at SFO - excellent food offerings (much better then SQ F lounge in SYD). The UA F lounge at SFO is much nicer and much better/more food than say the UA F lounge at IAD.
Last edited by cova; Mar 4, 2013 at 11:38 am
#34
Join Date: Feb 2001
Location: Los Angeles, USA
Programs: UA Plat-2MM, Marriott Life Titanium, Hyatt something
Posts: 1,888
As I recall, SQ PPS Solitaire (US$200K+ spend on SQ F and J tickets over five years and then $20K/year every year after), their partners (even traveling alone) and one guest get SQ F lounge access. I do not think they normally give F lounge access to anyone else not in F. Regular PPS (US$20K+/year spend on SQ F and J) get only J lounge access.
All spend amounts are SQ F and J tickets only.
All spend amounts are SQ F and J tickets only.
Last edited by LAX UA 1K; Mar 4, 2013 at 11:32 am
#35
Join Date: Feb 2005
Location: Munich, Germany
Programs: UA*S, TK*G, BA G
Posts: 361
#36
Join Date: Jul 2007
Location: Sydney, Australia
Programs: VA Gold, UA, SPG Gold, HH Diamond, Marriott Gold, IHG Ambassador
Posts: 3,644
Most definitely. The SQ lounge is somewhat smaller than the Koru lounge. The times I have used the SQ lounge it has been quiet comfortable and my feeling is the food is better than Koru lounge. Crowding in the Koru lounge has become a problem as more and more airlines seem to be added to the list of users.
I do like the Koru Club also especially if UA Annie is working there.
#37
Join Date: Jan 2006
Location: BOS
Programs: AA EXP, UA 1K
Posts: 1,078
Kick SQ out of *A because we can't use MP miles to redeem on to SQ or can't use their lounge when we use miles/upgrade into GF? ROFL
I for one am thankful that we have SQ as a viable alternative to UA. I don't have to suffer UA TPAC and instead can credit my SQ flights to MP (and earn PPS credit at the same time). I survive my domestic flights without having to deal with god-awful service or the ICC because those SQ flights help sustain my 1K status. So yes, to anyone complaining about SQ being unfair to other members, continue flying on UA. But on behalf of all of us who are wise enough to take advantage of the SQ service by actually flying with them, we don't want them going anywhere.
I for one am thankful that we have SQ as a viable alternative to UA. I don't have to suffer UA TPAC and instead can credit my SQ flights to MP (and earn PPS credit at the same time). I survive my domestic flights without having to deal with god-awful service or the ICC because those SQ flights help sustain my 1K status. So yes, to anyone complaining about SQ being unfair to other members, continue flying on UA. But on behalf of all of us who are wise enough to take advantage of the SQ service by actually flying with them, we don't want them going anywhere.
#38
Original Poster
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
A *A gold card should not give access to SQ F lounge but that is what SQ wants.
The point is SQ doesn't play by the rules. Go to the Star Alliance website and an International F * boarding pass gets you into any * F lounge.
I might say - I had issue getting into the terrible UA F lounge at IAD once - when flying LH F (748). UA says you need to be flying UA to use the UA F lounge that LH F did not count. I talked to UA agents and they let me look around what was a bad F lounge.
Point is though - UA site links you to * site and a GF boarding pass gets you into * F lounge. Otherwise just eliminate lounge access unless it is the carrier you are flying.
#39
FlyerTalk Evangelist
Join Date: Aug 2005
Location: Chicago
Posts: 11,513
The "BKK experience" is optional-- you can skip it for a small fee. At BKK it is really cheap to get the golf-cart VIP service-- like $40-- a drop in the bucket to anyone paying J/F prices. A gaurantee of no lines or hassles and help avoiding a misconnect in case of irrops (eg. making a 25 minute connection) are well worth the fee. It would be nice if more airports offered this at such a reasonable price. I think JetQuay is like $100+ as are most other airports offering similar services.
#40
Join Date: Jan 2006
Location: BOS
Programs: AA EXP, UA 1K
Posts: 1,078
Paid UA GF and full reward should qualify for SQ F lounge. In fact I think upgrade from J to GF should qualify for SQ F lounge as well.
A *A gold card should not give access to SQ F lounge but that is what SQ wants.
The point is SQ doesn't play by the rules. Go to the Star Alliance website and an International F * boarding pass gets you into any * F lounge.
I might say - I had issue getting into the terrible UA F lounge at IAD once - when flying LH F (748). UA says you need to be flying UA to use the UA F lounge that LH F did not count. I talked to UA agents and they let me look around what was a bad F lounge.
Point is though - UA site links you to * site and a GF boarding pass gets you into * F lounge. Otherwise just eliminate lounge access unless it is the carrier you are flying.
A *A gold card should not give access to SQ F lounge but that is what SQ wants.
The point is SQ doesn't play by the rules. Go to the Star Alliance website and an International F * boarding pass gets you into any * F lounge.
I might say - I had issue getting into the terrible UA F lounge at IAD once - when flying LH F (748). UA says you need to be flying UA to use the UA F lounge that LH F did not count. I talked to UA agents and they let me look around what was a bad F lounge.
Point is though - UA site links you to * site and a GF boarding pass gets you into * F lounge. Otherwise just eliminate lounge access unless it is the carrier you are flying.
#41
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Join Date: Apr 2002
Location: SYD
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#42
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516
Got to use both the ANZ and SQ F lounges on 15 Apr when departing SYD in UA GF. When we checked in the ticket agent made a point of directing us to the ANZ lounge, which we went to first because we got there while the SQ lounge was closed. Later, though, we moved to the SQ lounge. When we walked in there were two agents at the desk. One was very friendly and polite, the other gave us the hairy eyeball. Even the nice one, though, tried to direct us back to the ANZ lounge because we were on UA. I said "But, the Star Alliance site says we are supposed to be able to use the First Class lounge here". The nice agent then immediately took our boarding passes and checked us in, while still trying to suggest that UA uses the ANZ lounge. The other agent, still seeming to be unhappy about this, said that she would have to go get them to set things up because they hadn't been opened that long (about 25 minutes, according to the sign on the door). In the end, they did set things up and we spent the rest of our time there with the place to ourselves until about 15 minutes before we left to catch UA870.
Now, I would, of course, rank either of these lounges above the domestic UC's, including the GFL at ORD (SFO GFL is a different story). But, I, personally, preferred the food options in the SQ F lounge, and they actually had a beer available that was not a hoppy, pale lager (James Squires Amber Ale, my favorite Australian beer). Since we left the ANZ lounge so early, I can't comment on how crowded it got, but in the same situation again I will try to wrestle my way back into the SQ F lounge.
Now, I would, of course, rank either of these lounges above the domestic UC's, including the GFL at ORD (SFO GFL is a different story). But, I, personally, preferred the food options in the SQ F lounge, and they actually had a beer available that was not a hoppy, pale lager (James Squires Amber Ale, my favorite Australian beer). Since we left the ANZ lounge so early, I can't comment on how crowded it got, but in the same situation again I will try to wrestle my way back into the SQ F lounge.
#43
Join Date: Feb 2004
Posts: 5,984
When we walked in there were two agents at the desk. One was very friendly and polite, the other gave us the hairy eyeball. Even the nice one, though, tried to direct us back to the ANZ lounge because we were on UA. I said "But, the Star Alliance site says we are supposed to be able to use the First Class lounge here". The nice agent then immediately took our boarding passes and checked us in, while still trying to suggest that UA uses the ANZ lounge. The other agent, still seeming to be unhappy about this, said that she would have to go get them to set things up because they hadn't been opened that long (about 25 minutes, according to the sign on the door).
#44
Join Date: Aug 2005
Location: NYC
Programs: AA EXP, B6 Mosaic, UA Platinum, others
Posts: 1,270
I don't think the purpose of these alliances to the airlines has anything to do with frequent flyer points.
In any event, I've run into the same problem at SQ stations all over -- however they usually buckle under and adhere to the rules if you are calm, insistent, and in the right (it's a Star Alliance lounge with signage, you have a F-class international ticket on a Star Carrier, and they're open). A few lounges, they don't have Star signage and claim it isn't a participating lounge.
In any event, I've run into the same problem at SQ stations all over -- however they usually buckle under and adhere to the rules if you are calm, insistent, and in the right (it's a Star Alliance lounge with signage, you have a F-class international ticket on a Star Carrier, and they're open). A few lounges, they don't have Star signage and claim it isn't a participating lounge.
#45
Join Date: Nov 2010
Location: BWI or WAS (IAD/DCA)
Programs: UA Plat, *A Gold
Posts: 26
I've visited both lounges, and would say, yes you should go there. Although the SQ lounge is much smaller than the Koru lounge, it does serves decent Southeast Asian-style tapas, pastries, etc., along with a decent selection of wine/alcohol.