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UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old Jun 30, 2016, 1:45 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sonyeoshin
Best seat advice
See update in post 500
See update in post 690


Best seat on the Island Hopper .. {closed to new posts}

An Island Hopper [Micronesia] Definitive Guide on Where to Sit [UA B737] {this thread}

FAQs derived from findark's post (post #500)
What is the Island Hopper?

The Island Hopper is a United route between Honolulu and Guam, stopping at the islands of Majuro, Kwajaelin, Kosrae, Pohnpei, and Chuuk in between. The Island Hopper operates in both directions, and skips Pohnpei on certain days. You are allowed to get off the plane and "transit" at each stop except for Kwajaelin, which is a US Army base.

This route is similar to Alaska Airlines' "milk run" routes in rural Alaska. All of these routes serve as lifelines for the residents living in areas served by the routes, as the sole connection providing supplies and transportation to/from the rest of the world.

What is the Island Hopper schedule (as of 2024)?
UA154 (the full Hopper) departs Mon/Fri and flies HNL-MAJ-KWA-KSA-PNI-TKK-GUM.
UA155 (the full Hopper) departs Mon/Fri and flies GUM-TKK-PNI-KSA-KWA-MAJ-HNL.
UA132 departs Sun/Wed and flies HNL-MAJ-KWA-PNI-TKK-GUM (skips KSA).
UA133 departs Sun/Wed and flies GUM-TKK-PNI-KWA-MAJ-HNL (skips KSA).

UA193 (GUM-ROR-MNL) departs GUM on the evenings of Tue/Fri and flies GUM-ROR-MNL.

The Hopper arrives around 1800+1, so in order to do the entire flight without a stopover you would need to depart HNL on UA154 on Monday morning.


Should I experience the Hopper?

If you like hopping through short segments, with beautiful island views, as well as a constant parade of amazing cloudscape between islands, the Island Hopper may be for you!

Which direction (west or east) is better?

The prevailing wisdom here seems to be in favor of taking UA154 (HNL-GUM). findark did 155 from GUM to HNL, and I think there were some overlooked benefits. The eastbound Hopper has the advantage of doing all the fun stuff in the morning and afternoon when you're fresh and eager to enjoy. 14 hours onboard a 737 is a long time*, and doing it eastbound you can give in to the exhaustion and conk out for the final MAJ-HNL segment. Even the HNL arrival was actually not too bad - it's only 10:50pm Guam time, so if you head on to a hotel you're pretty much in line for a night's sleep.

The most notable downside of taking the Hopper eastbound is that you visit MAJ in darkness. We ran about 25m late the whole way, and it was full dark by the time we touched down in MAJ. Whichever way you go, don't do it on a Wednesday! Kosrae was my favorite island, and it would be a shame to miss it.

*And, I learned, while the flight mechanic hops off in MAJ and the pilots get to work in shifts, the cabin crew are on duty for the whole 14 hours. They were understandably a bit burnt out by the middle of MAJ-HNL, but were simply outstanding nonetheless - greeting kids and handing out wings as they boarded in MAJ.


What's with the plane configuration?

The Hopper is currently flown by a GUM subfleet 737-800 (currently Version 4 on the United website - Row 1 is set back several inches which yields fewer E+ seats). The seatmap is loaded as the "Asia local" 737 map, which looks roughly like a 737-700. Like with other "generic" maps, it will update to the full seatmap about 4 days before departure, when the additional rows will appear.

1AB are blocked for the augmented flight crew, who change places with the pilots in the cockpit at MAJ. 2AB are also blocked because the crew rest seats at 1AB will recline until almost touching row 2, and it is usually used for crew storage.

Where should I sit?

The key here is understanding approach and wind patterns, along with each airport's runway configuration. The following stops and runways are on the north side of their respective islands:

TKK (4/22), PNI (9/27), KSA (5/23)

The following stops have runways on the south side of their atolls:

KWA (6/24), MAJ (7/25)

The prevailing winds at this latitude blow from the east, so a typical landing goes from west to east (into the wind). Therefore, in order to have best views on final approach and initial takeoff, you want to be on the starboard (right, F) side for TKK, PNI, and KSA, and on the port (left, A) side for KWA and MAJ. If you are flying westbound, or you land backwards at any stop on the eastbound flight, then the flight may need to position into the approach, usually by overflying the island at higher altitude out to sea. In this case, both sides of the aircraft will get views, although the closer views belong to the "correct" side. In my case, we landed "backwards" on 22 at TKK, and used the regular 9, 5, 6, and 7 at the other stops.

You should absolutely have a window seat - why else are you here?! The best seats are therefore any window in the Business cabin (note that 1A and 2A are blocked), 7AF and 8AF in Economy Plus (10AF has a misaligned window but is okay, the missing window will kill you in 11 and then the wing really starts intruding), and anything nice and far behind the wing in Economy. In this vein, I declined an upgrade on GUM-TKK since only 2E was left, and we flew in 4A/7F, 2F/4A, 2F/3F, 3A/4A, 3A/4A, 2F/7F.


What can I do at the stops?

The best thing to do is get off the plane! You can take tarmac photos and get amazing close-ups of the plane. You will then be shepherded into the gate area, where there are restrooms (some lacking soap and/or towels) and often locals selling souvenirs and snacks. On our trip, the most substantial souvenirs were available at MAJ. If the flight is running late they will make an announcement requesting transfer pax to stay on the plane; however, as obviously savvy travelers who were along for the whole ride and could get on/off quickly with no bags to stow, we got absolutely no pushback from the purser whenever we went outside anyway.

If you do disembark, you are required to take all carry-on baggage with you. They conduct a security sweep onboard the aircraft and will remove unclaimed bags. As is mentioned many times in this thread, KWA is the exception - as it's a US Army base you cannot get off unless ticketed to there. On our flight, we were requested not to take photographs but were allowed to look out the window. I didn't see anything terribly interesting.

You can also use WiFi in the terminal/transit area when you disembark and at some stops you can get your passport stamped. MAJ, PNI, and KSA have confirmed free WiFi. Passport stamps have been confirmed at PNI, KSA, TKK without "exiting" just ask security about getting a stamp at these 3 airports and they should be able to accommodate you.

Should I check my bags?

Yes. As annoying as it was to wait ~10 minutes for our bags in HNL, it was a lot less annoying than having to haul them around each stop, and find bin space again once on board.


What is the food situation?

Going east is a slightly different meal schedule than west. GUM-TKK and KSA-KWA are coded Snack, and MAJ-HNL is Dinner. The first and last meals are reasonably substantial in J (think like a Breakfast and Dinner code) and somewhat small in Y (somewhat less than a meal in int'l Y - was six pieces of fruit and a muffin in the morning, followed by a turkey sandwich for dinner). The middle snack was just a pass of the snack basket up front; neither of us sat in Y that segment but I would guess they just offered almonds. Additionally, every segment they were offering J pax some packaged almonds.

My general verdict is if going the distance in Y, pack some snacks or buy them at the stops along the way. If you're in J then there's enough food for 14 hours of sitting.


And how about IFE?

Look outside! That's actually about all the IFE there is. The GUM fleet has no WiFi and only DirecTV. Note that DirecTV does not work outside of CONUS, so really it just has the 8-10 looping movies of DirecTV (slightly different movie set for an Asian audience). The movie loop resets at each stop, so unless you want to watch the first 1h30 of a movie six times, there's not much use to the IFE. It is at least free in Y. I brought a book and read it for the middle 20 minutes of each segment and until I fell sleep on MAJ-HNL.


Can I get an upgrade on the Hopper?

Empirically, yes! We were offered upgrades of 11/12 eligible segments; I declined a GUM-TKK upgrade to keep my window, and my companion's MAJ-HNL upgrade was eaten by UA IT (agent in MAJ apologized profusely but understandably wasn't going to remove the already-handed-out upgrades to the next 2 pax on the list).

In order to have any shot, however, you need to be able to split the direct flight into six segments. This generally cannot be done on a mileage ticket or a paid through fare, and would need to be done via multi-city ticketing if visiting an island. In my case, I spent a very long time getting an extremely wonderful pmCO agent who was able to hack my ticket together with 9 connections on the way home. As this is also the only way to choose different views for the different approach directions, I recommend asking for this rather than for upgrades. It causes quite the headache for UA systems, but in the end I felt like it was a huge benefit to fly pretty much all of it in J. Absolutely something I credit to the value of being 1K: I was able to ring the 1K desk many times to get agents to deal with the various hiccups that came along with a PNR that had eight tickets and at one point 36 segments attached to it.

The first five Hopper segments (going east) are CPU eligible; MAJ/HNL requires a GPU. We had GPUs on our reservation and did a mixture of advance clearing and clearing at the gates in the islands (where amazingly enough they had the new J BPs waiting!).


Where to stay and what to do in GUM and HNL?

I think this depends on lot on which way you're going. Flying east, we arrived in GUM around 11pm (maximizing time in Tokyo, but not crazy enough for the 2am arrival), and spent the night at the Days Inn Tamuning. It was at the very bottom of my quality standards, but quite affordable and with 9h45 of total ground time all in the dark I did not want to pay double for a beachfront property I would never enjoy.

In HNL, I took up the excellent recommendation in this thread of the Best Western Plaza Honolulu. It was the cheapest of the few airport hotels in HNL. Having cleared customs by 3:45 (we arrived late), it was off to bed quickly. The arrival is only ~11pm Guam time, so I highly recommend going straight to a bed on arrival in HNL. Afterwards, we took advantage of the 24h connect rule to spend the whole day in HNL before continuing on home to SFO. We were pretty exhausted after another redeye home, but the beach time in Hawaii was well worth it, especially after being taunted by all the beautiful mid-Pacific islands.

Big Metal Bird Episode 8: Island Hopper - 2018
Originally Posted by COEWR2587
They just did a video in the Micronesia island hopper flight which is pretty interesting
https://youtu.be/TPueM5OF1Wc
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UA's Micronesia Island Hopper - consolidated questions, advice, ....

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Old May 26, 2024, 12:37 pm
  #1381  
 
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Originally Posted by allianceflyer9506
Asking a question here is it possible to do UA Island Hopper as part of MNL T3 to EWR Terminal C trip both ways? If yes the entire trip from the east coast to the Philippines is simply B737 family all the way to EWR Terminal C from MNL T3
It's possible.

MNL to GUM is a red eye, so no overnight in GUM. Island hopper both ways departs in the morning. At HNL, you'll arrive at 2-3 AM which would make that layover nasty. Finding a flight back to CONUS may be difficult, because you can only fly to SFO or LAX on the 737, and there is usually only 1 or 2 flights to there. Getting from SFO/LAX to EWR is easier, there are many flights using 737 but you will have to connect somewhere.

Almost the same in reverse, but since SFO/LAX to HNL flights on the 737 are limited as I mentioned earlier, that might require an overnight in these cities. Overnight in HNL would also be required, as there are no red eyes for SFO/LAX-HNL, and Island Hopper departs in the morning. Connection in GUM is easy, as Hopper arrives in the afternoon and flight to MNL leaves in the evening.

Good luck!
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Old May 26, 2024, 2:15 pm
  #1382  
 
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Originally Posted by allianceflyer9506
Asking a question here is it possible to do UA Island Hopper as part of MNL T3 to EWR Terminal C trip both ways? If yes the entire trip from the east coast to the Philippines is simply B737 family all the way to EWR Terminal C from MNL T3
Just making sure, are you intentionally looking to do the entire route from MNL to EWR in a 737? The answer is yes, as mentioned in the post above.
However, the HNL-EWR portion does have other equipment options (777, 787, 757), while the MNL-HNL portion is entirely on 737s if taking the island hopper.
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Old May 26, 2024, 7:33 pm
  #1383  
 
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Originally Posted by phkc070408
Just making sure, are you intentionally looking to do the entire route from MNL to EWR in a 737? The answer is yes, as mentioned in the post above.
However, the HNL-EWR portion does have other equipment options (777, 787, 757), while the MNL-HNL portion is entirely on 737s if taking the island hopper.
thank you for telling me about that and for the Honolulu to Newark Terminal C if I wanted to continue with the 737 from HNL does it go IAH or LAX T7/SFO.
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Old May 26, 2024, 8:01 pm
  #1384  
 
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Originally Posted by allianceflyer9506
thank you for telling me about that and for the Honolulu to Newark Terminal C if I wanted to continue with the 737 from HNL does it go IAH or LAX T7/SFO.
IAH will be a widebody, LAX or SFO will be the only 737 options.
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Old May 26, 2024, 8:21 pm
  #1385  
 
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If you want to travel HNL-EWR on 737s, you will have to connect at either LAX or SFO and at a second location, most likely IAH or DEN. United does not operate 737s between LAX/SFO and EWR.

Just out of curiosity, why are you so interested in taking this trip on all 737s?
Also, are you flying up in Business/First or in Coach?

If you're flying up front, the 737 experience is significantly lower than that of a 777, 787, or 757-200. If you you're flying in Coach, the differences aren't quite so dramatic.
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Old May 26, 2024, 9:41 pm
  #1386  
 
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Right now, no 737 flights to HNL at all from LAX/SFO. They are currently using larger (and better) aircraft at the moment. You'll have to wait until July to see a 737 on those routes.

And why arrive at EWR Terminal C? Your flight might arrive in A, and terminal arrival location isn't necessarily something you can control.
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Old May 27, 2024, 2:14 pm
  #1387  
 
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Maybe something I should have asked earlier, but what is the general reliability of the Island Hopper and the chance of hitting IRROPs? Last thing I need to happen now is to get stranded in the middle of the Pacific, as I have a <24h turn in NYC before heading to Australia at the end of the year.
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Old May 27, 2024, 4:08 pm
  #1388  
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Originally Posted by PsiFighter37
Maybe something I should have asked earlier, but what is the general reliability of the Island Hopper and the chance of hitting IRROPs? Last thing I need to happen now is to get stranded in the middle of the Pacific, as I have a <24h turn in NYC before heading to Australia at the end of the year.
They carry a mechanic on board. UA doesn’t want to have to ferry somebody out to the middle of the Pacific either.
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Old May 27, 2024, 5:38 pm
  #1389  
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Originally Posted by phkc070408
Just out of curiosity, why are you so interested in taking this trip on all 737s?
I mean, it's FlyerTalk

Around the world in a 737?

which begat

RTW in only 737 NG aircraft
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Old May 28, 2024, 1:07 am
  #1390  
 
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Originally Posted by Zorak
I mean, it's FlyerTalk

Around the world in a 737?

which begat

RTW in only 737 NG aircraft
Listen - I'm full of reasons to do things that don't make sense to most people. I was just curious, and wanted to make sure OP wasn't setting him/herself up for an unnecessarily painful ride.
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Old May 28, 2024, 11:25 am
  #1391  
 
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Originally Posted by allianceflyer9506
thank you for telling me about that and for the Honolulu to Newark Terminal C if I wanted to continue with the 737 from HNL does it go IAH or LAX T7/SFO.
Why does it matter to you whether you arrive specifically at EWR Terminal C? There are now tons of UA 737 flights that arrive in Terminal A. Are you specifically trying to avoid these?
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Old Jun 2, 2024, 5:32 am
  #1392  
 
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Lightbulb

Hej to the Island Hopping Community.

I am flying in December UA132 HNLxGUM and have two questions I could not research the answer for around FT and the web:

1.) I am on an award-ticket in X class. On the UAL website no upgrade possibility is shown. Which ways are there to upgrade into C long before the flight, during the OLCI and perhaps at HNL kiosk?

2.) When I want to use mobile coverage at all the stops: does the US eSIM providers with an unlimited data rate consider the Micronesian islands as US territory and cover these plans on the hopper islands too?

Looking forward to your answers

... Felix

Last edited by Felixxxxxxxxxx; Jun 2, 2024 at 6:22 am
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Old Jun 2, 2024, 8:44 am
  #1393  
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Originally Posted by Felixxxxxxxxxx
Hej to the Island Hopping Community.

I am flying in December UA132 HNLxGUM and have two questions I could not research the answer for around FT and the web:

1.) I am on an award-ticket in X class. On the UAL website no upgrade possibility is shown. Which ways are there to upgrade into C long before the flight, during the OLCI and perhaps at HNL kiosk?

2.) When I want to use mobile coverage at all the stops: does the US eSIM providers with an unlimited data rate consider the Micronesian islands as US territory and cover these plans on the hopper islands too?

Looking forward to your answers

... Felix
1) You can try waitlisting for a business class award, assuming these were MileagePlus miles. It’s gotten increasingly difficult in general, and it’s going to be exceptionally difficult on that particular flight because you need inventory on the through flight (HNL-GUM) which may be taken up by passengers who buy J just for their short segment. Otherwise, if there’s a seat available, a cash upgrade offer may be made at any time, but is most common at OLCI.

2) None of the Island Hopper stops are within the US until you get to Guam, and I’d be shocked if even Guam would be considered domestic for the purposes of a US eSIM provider.
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Old Jun 7, 2024, 11:57 am
  #1394  
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Originally Posted by Felixxxxxxxxxx
Hej to the Island Hopping Community.

2.) When I want to use mobile coverage at all the stops: does the US eSIM providers with an unlimited data rate consider the Micronesian islands as US territory and cover these plans on the hopper islands too?

Looking forward to your answers

... Felix
I have AT&T and while the phone may connect in each location, you will be paying premium roaming rates in Micronesia. You could be looking at $3 to $5 a minute. I have successfully used the Wifi calling feature in Majuro and Guam, if you can find a good WiFi hotspot. I typically use my Satphone in Micronesia, with a $.75 per minute charge.

DEN
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Old Jun 7, 2024, 12:03 pm
  #1395  
 
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Originally Posted by Felixxxxxxxxxx
Hej to the Island Hopping Community.

2.) When I want to use mobile coverage at all the stops: does the US eSIM providers with an unlimited data rate consider the Micronesian islands as US territory and cover these plans on the hopper islands too?
Hello Felix,
I have AT&T...... none of the US carriers have partnerships for roaming with the carriers in the Marshall Islands or FSM. Phone might connect to the network but you won't be able to do anything, even with roaming. You'll need a local sim card, I believe. At least this is what someone told me who works IT for the state department...
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