Last edit by: WineCountryUA
This is an archive thread, the active thread is DYKWIA stories (Traveling on United Airlines)
DYKWIA stories (Travelling on United Airlines) (Archive)
#916
Join Date: May 2014
Posts: 202
I have already pointed out one vaping passenger to an FA. I would do it again in a heartbeat. I knew someone was doing it by the smell...then it was a matter of figuring out the offender. That took a bit if time.
#917
Join Date: Nov 1999
Location: if it's Thursday, this must be Belgium
Programs: UA 1K MM
Posts: 6,484
I wonder if that could've gotten him a thorough mandatory interview with police at the destination...
#918
Join Date: Jan 2006
Location: IAD-DCA
Programs: Won Kay
Posts: 1,324
And she would've been in there for the rest of the flight looking for that non-existent stain on her leotard.
#919
Join Date: Apr 2013
Location: Bucks County
Programs: UAL GS & Million Miler; Delta Lifetime Gold; Hilton Diamond; Marriott Platinum; Legion Etrangere
Posts: 1,609
What's a "vape"?
#920
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516
#921
Join Date: Feb 2014
Programs: UA 1k, US Airways Silver, SPG PLT, Marriot Gold, Hertz PC
Posts: 536
* Disclaimer: I'm well aware I'm just a spectator and don't know the whole story. Please take these at face value*
Late night yesterday, delayed flight by about an hour. Two characters:
1. A distressed man shows up and starts tugging on a closed door. When it won't open, he calls over a GA. "Excuse me, you guys closed this flight too soon. I was here on time, I'm a million miler, and I want to get on my flight."
The GA looked confused - asked which flight he was on. Response: "I'm on this flight, I was here on time, you guys closed to soon." GA looks it up and tells him he's at the wrong gate. The guy goes running off, but pulls the same act about two gates down.
2. My flight was moved from Gate 86 to gate 85. I'm still sitting at gate 86. A guy comes up to the GA (who was talking to someone else) and says "Why has the gate moved? Why have you not told anybody?" The GA responds with "Sir I'm helping this person, the gate just moved."
His response: Well you should tell me.
GA: It just happened...
We talk about poor customer service, and the GA did give some lip back - but at the end of the day, I couldn't help but wonder which came first - rude customers or rude GA's.
Late night yesterday, delayed flight by about an hour. Two characters:
1. A distressed man shows up and starts tugging on a closed door. When it won't open, he calls over a GA. "Excuse me, you guys closed this flight too soon. I was here on time, I'm a million miler, and I want to get on my flight."
The GA looked confused - asked which flight he was on. Response: "I'm on this flight, I was here on time, you guys closed to soon." GA looks it up and tells him he's at the wrong gate. The guy goes running off, but pulls the same act about two gates down.
2. My flight was moved from Gate 86 to gate 85. I'm still sitting at gate 86. A guy comes up to the GA (who was talking to someone else) and says "Why has the gate moved? Why have you not told anybody?" The GA responds with "Sir I'm helping this person, the gate just moved."
His response: Well you should tell me.
GA: It just happened...
We talk about poor customer service, and the GA did give some lip back - but at the end of the day, I couldn't help but wonder which came first - rude customers or rude GA's.
#922
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,721
* Disclaimer: I'm well aware I'm just a spectator and don't know the whole story. Please take these at face value*
Late night yesterday, delayed flight by about an hour. Two characters:
1. A distressed man shows up and starts tugging on a closed door. When it won't open, he calls over a GA. "Excuse me, you guys closed this flight too soon. I was here on time, I'm a million miler, and I want to get on my flight."
The GA looked confused - asked which flight he was on. Response: "I'm on this flight, I was here on time, you guys closed to soon." GA looks it up and tells him he's at the wrong gate. The guy goes running off, but pulls the same act about two gates down.
2. My flight was moved from Gate 86 to gate 85. I'm still sitting at gate 86. A guy comes up to the GA (who was talking to someone else) and says "Why has the gate moved? Why have you not told anybody?" The GA responds with "Sir I'm helping this person, the gate just moved."
His response: Well you should tell me.
GA: It just happened...
We talk about poor customer service, and the GA did give some lip back - but at the end of the day, I couldn't help but wonder which came first - rude customers or rude GA's.
Late night yesterday, delayed flight by about an hour. Two characters:
1. A distressed man shows up and starts tugging on a closed door. When it won't open, he calls over a GA. "Excuse me, you guys closed this flight too soon. I was here on time, I'm a million miler, and I want to get on my flight."
The GA looked confused - asked which flight he was on. Response: "I'm on this flight, I was here on time, you guys closed to soon." GA looks it up and tells him he's at the wrong gate. The guy goes running off, but pulls the same act about two gates down.
2. My flight was moved from Gate 86 to gate 85. I'm still sitting at gate 86. A guy comes up to the GA (who was talking to someone else) and says "Why has the gate moved? Why have you not told anybody?" The GA responds with "Sir I'm helping this person, the gate just moved."
His response: Well you should tell me.
GA: It just happened...
We talk about poor customer service, and the GA did give some lip back - but at the end of the day, I couldn't help but wonder which came first - rude customers or rude GA's.
2. Wearing a 'DYKWIA' t-shirt or hat?
#923
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,278
Still in disbelief.
ORD-YYZ mainline. I'm in 2nd row of E+
Youngish full of himself comes on board with a buddy.
Stuffs his oversized carryon in the dead middle of a bin.
Buddy starts down the aisle.
Calls him back and says "sit here" (next to him).
FA notices and says to go to your assigned seat.
Entitle jerk whines "he's my buddy..."
FA says "this isn't his seat"
[several rounds]
Entitled dude says "I'll give you a hundred dollars"
FA (to her credit) says it doesn't work that way" and sends buddy back.
The seat's owner appears and settles in.
Jerk calls the FA over and says "how come HE gets to sit here."
FA says "um, it's his seat?"
Pouting ensues.
Take off.
Jerk sneaks his vape the entire flight.
Moments before landing he demands and pays for a double scotch.
Walks of the plane with the scotch in his glass.
ORD-YYZ mainline. I'm in 2nd row of E+
Youngish full of himself comes on board with a buddy.
Stuffs his oversized carryon in the dead middle of a bin.
Buddy starts down the aisle.
Calls him back and says "sit here" (next to him).
FA notices and says to go to your assigned seat.
Entitle jerk whines "he's my buddy..."
FA says "this isn't his seat"
[several rounds]
Entitled dude says "I'll give you a hundred dollars"
FA (to her credit) says it doesn't work that way" and sends buddy back.
The seat's owner appears and settles in.
Jerk calls the FA over and says "how come HE gets to sit here."
FA says "um, it's his seat?"
Pouting ensues.
Take off.
Jerk sneaks his vape the entire flight.
Moments before landing he demands and pays for a double scotch.
Walks of the plane with the scotch in his glass.
Last edited by WineCountryUA; Feb 24, 2019 at 11:52 pm Reason: Removed OMNI comment
#924
Join Date: Dec 2014
Posts: 748
I was flying with my family today and had some GS members upset. Normal United boarding process...they even announced "we have four Global Services members on this flight, you are welcome to board now". Two boarded quickly. Then it was Group 1. My family was fourth in line and when it was our turn I went first to help shuttle my kids through quickly. GA scanned my BP and one of my kids. Although my family was clearly with me the other two GS squeeze in front of my wife and other kid. Gate agent is our hero and tells GS they missed their call and she's going to finish taking care of this family first. They are visibly unhappy but comply. Once on board my son asks "what is Global Services? It looked like they had special gold rimmed tickets that said Global Services!" I didn't see what he saw (maybe an envelope?) but I chuckled because it reminded me of the golden ticket winners in Willy Wonka. Could I have flown with Veruca Salt?
#925
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,721
#926
Join Date: Feb 2005
Location: TPA
Programs: UA Global Services 3MM, Hyatt Lifetime Globalist
Posts: 2,927
#927
Join Date: Apr 2013
Location: Bucks County
Programs: UAL GS & Million Miler; Delta Lifetime Gold; Hilton Diamond; Marriott Platinum; Legion Etrangere
Posts: 1,609
Just had an unbelievably bad nightmare with UA "Team" at CLT and would like to hear others' experience with this crowd but need instructions on how to do
#928
Join Date: Oct 2013
Programs: UA 1K, Marriott Gold, Hyatt Plat, GE/TSAPre
Posts: 251
I've had mediocre experiences with UA at CLT. Nothing terrible, but not the best handling of a delay I've ever had (with a dependant connection).
#929
Join Date: May 2003
Location: Redwood City, CA USA (SFO/SJC)
Programs: 1K 2010, 1P in 2011, Plat for 2012,13,14,15 & 2016. Gold in 17 & 18, Plat since
Posts: 8,826
I was flying with my family today and had some GS members upset. Normal United boarding process...they even announced "we have four Global Services members on this flight, you are welcome to board now". Two boarded quickly. Then it was Group 1. My family was fourth in line and when it was our turn I went first to help shuttle my kids through quickly. GA scanned my BP and one of my kids. Although my family was clearly with me the other two GS squeeze in front of my wife and other kid. Gate agent is our hero and tells GS they missed their call and she's going to finish taking care of this family first. They are visibly unhappy but comply. Once on board my son asks "what is Global Services? It looked like they had special gold rimmed tickets that said Global Services!" I didn't see what he saw (maybe an envelope?) but I chuckled because it reminded me of the golden ticket winners in Willy Wonka. Could I have flown with Veruca Salt?
#930
Join Date: Feb 2005
Location: TPA
Programs: UA Global Services 3MM, Hyatt Lifetime Globalist
Posts: 2,927
Terribly rude for the GS group to try to board in-between your family. But just for clarification, when the GA said the GSs "missed their call" they still get to board at first opportunity don't they? When I'm boarding in Group 1, if there's a GS (or two or three) to the left, I always stop to let them go first. I've yet to see the DYKWIA version of GS in that situation though; they're always nicely apologetic in that same awkward way I am if group 3 is boarding and I'm waiting at the front of the Group 1 line. I don't expect a group 3 boarder to understand the subtleties of the boarding process though, so I wait for the GA to motion me forward. But I'll actively stop for the GS when I see them, and if they say no, go ahead, I just smile and tell them they spend too much time in the air, they've earned it.